COMMUNICATION LAG

 The exact definition of a communication

lag is “the length of time intervening
between the posing of a question,or
origination of a statements and the exct
moment that question or original
statement is
answered”(Hubbard,2007).However, for
purposes of good communication cycle,
communiction lag is the proper
acknowledgement of a response to a
question or statement given within a
certain lengtj of time and sending an
Effective Communication Skills

 The ability to communicate with

superiors colleagues and staff is
essential no matter,what
activity,industry or work you are in
communicators in the digital age must
know how to effectively convey and
receive message in person as well as via
phone,email and social midea.
Here are communication skills that
will help standout in today’s world.

Listening-being a good listener is one of the best way
to be a good communicator.No one likes communicating
with someone who does not take time to listen to the
other person.Instead,practice active listening.Active
listener involves paying close attention to what thr
other person trying,asking clarifying question,and
rephrasing what the person says to ensure
understanding.Trough active listening,you can better
understand what the other person is trying to say,and
can respond appropriately.
 Nonverbal Communication-your body
language,every contact,hand
gestures,and color the message you are
trying to convey.A relaxed,open
stance(armsopen,legs relaxed),and a
friendly tone will you appear
approachable,and will encourage others
to speaks openlu with you.Also,pay
attention to other people nonverbal
signal while you are
talking.Often,nonverbal signal convey
how a person is really feeling.For
 Clarify and Concision-Try to convey
your mesaage in as few words as
possible.Say what you want clearly and
directly ,whether your’e speaking to
someone in person on the phone,or via
email.If you can ramble on,your listener
will either tune you out or will be unsure
of exactly what you want.Think about
what you want to say before you say
it;this will help you to avoid talking
excessively and/or confusing your
audience.
 Friendlines-through a friendly tone,a
personal question,or simply a smile,you
will encourage other people to engage in
open and honest communication with
you.This is importamt in both face-to-
face and written communication when
you can,personalize yoyr emails to
colleagues-a quick “I hope you all had a
good weekend “and the start of an email
can personalize a messafe and make the
recipient feel more appreciated.
 Confidence-It is important to be
confident in all of your interactions with
others.Confidence ensure others that
you believe in and will follow through
with what you are saying.Exuding
confidence can be a simple as making
eye contact or using a firm but friendly
tone(avoid making statements sound
like question).ofcourse be careful not to
bound arrogant or aggressive.Be sure
you are always listening to and
 Empathy-Even when you disagree with
somebody,it is important for you to
understand their point of viees.Using phrases
as simple as”I understand where you are
coming from”Aemostrate you have been
listening to the other person and respect his
opinion.
 Open Mindedness-A good communicator
shoild enter into any communication with a
flexible open mind.Be open to listening to
and understanding the other person point
of view rather than simply getting yout
message across.By being willing to enter
into a dialogue,even with peo0le whom you
disagree,you will be able to have a more
honest,productive conversation.
 Respect-people will be more
open to communicating with you
if you convey respect for them
and their ideas.Simple action like
using a person names,making
eye contact,and actively
listening when a person speak
will make the person full
appriciated.On the phone,avoid
distruction and stay focused on
the conversation.
 Feedback-being able to appropriately give and
receive feedback is an important communication
skills.Giving feedback involved giving praise as
will something is simple as saying “good job” to a
student,a friend an employee can greatly
increase motivation.Similarity,you should be able
to accept and even encourage,feedback from
other listen to the feedback you are given as
clarifying question if you are ansure of the issue
and make effort to implement the feedback.
 Picking the right medium-An
important communication skills it
to simply know what form a
communication to use.For comma
some serious conversation(lay off
changes salary etc.)are almost
always best done in person.You
should also think about the person
with whom you wish to speak if
they are very busy people you
might want convey your message
through email.People will
appreciate your thoughtfil means