Beruflich Dokumente
Kultur Dokumente
i-Skill
KNOWLEDGE MANAGEMENT
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Content
1. Critical Actions For Planning
2. The four elements of Planning
3. Vision, Mission, Values and Goal Setting
4. Time wasters and their impact on productivity
5. Dealing with the biggest time wasters
6. Getting organized
7. How to handle paper work
Planning
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Planning?
– Alan Lakein
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Planning: The Primary Supervisory Function
Plans Planning
Designing flexible Filling jobs with Making sure Getting individuals to Comparing actual
authority and appropriately skilled individuals pursue collective performance with prior
responsibility networks. people. understand and carry objectives through plans and taking
out their satisfying needs and necessary corrective
organizational roles. expectations, job action.
redesign, participation,
and influence processes.
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Planning Primer
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Planning Continuum
Time
Management Delegation
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POWER QUOTE
- Earl Nightingale
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ial
Soc
En k
e
my or
W
Se
lf
Principle Spiritu
al
W
rts
Family
ea
Sp o
l th
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o Review it regularly.
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Quote
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Identify the various areas of your life and the two or three
important results you feel you should accomplish in each
area.
Roles and goals give you an overall view of your life and
a sense of direction.
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Stephen Covey
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Human Endowment
• Self Awareness
• Imagination
• Conscience
• Independent will
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Independent Will
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Independent will
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Planning & Prioritization
The Time Management Matrix
Urgent Not Urgent
I II
ACTIVITIES: ACTIVITIES:
Important
III IV
ACTIVITIES: ACTIVITIES:
Not Important
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II Result
•Vision, Perspective
•Balance
•Discipline
•Control
•Few Crises
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1. Coherence
2. Balance
3. Quadrant II Focus
4. A “People” Dimension
5. Flexibility
6. Portability
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Quote
- Hannah More
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Dealing With The Biggest Time Wasters
Use the phone as a business tool
1 Telephone Have clear callback times and Plan your
calls in advance
interruptio Take good notes
ns
Activity: 2.18
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“Time is money.”
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Importance of Good Time Management
Time is scarce
Reflects the law of sowing and reaping
Helps you develop customer service qualities
Allows you focus on KRA’S
Allows you work smarter
Gives you a good feeling of achievement
Nothing is neutral
You become a factory
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Worksheet 2.17
Time Quotient Self-Report
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Getting Control of Your Life
5 stages of managing workflow
• Collect
• Process
• Organize
• Review
• Do
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Collection Tools:
• Physical paper in-
basket
• E-mail
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Collection Success Factors
• Every open loop must be
in your collection system
and out of your head
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“ Stuff”
Workflow
Diagram - In-basket Trash
Processing
What is it?
Someday/Maybe:
Tickler file:
Hold for review
Is it actionable?
No
Projects (planning)
Multistep
projects Yes Reference:
Retrievable when
required
What’s the next action?
Project Plans
(review for actions) Will it take less than 2minutes?
Yes No
Do it Delegate it Defer it
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“ Stuff”
Workflow
Diagram - In-basket Trash
Organising
What is it?
Someday/Maybe:
Tickler file:
Hold for review
Is it actionable?
No
Projects (planning)
Multistep
projects Yes Reference:
Retrievable when
required
What’s the next action?
Project Plans
(review for actions) Will it take less than 2minutes?
Yes No
Do it Delegate it Defer it
Reference Material
A “Someday/Maybe” List 65
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Calendar:
• Time-specific actions
• Day-specific actions
• Day specific
information
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Review (Weekly):
• Gather and process all your “stuff”
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Do: Three Models for Making Action Choices
• The Four Criteria Model for
Choosing Actions in the
Moment
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Do:
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Do:
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50,000+feet:
Do: Life
40,000feet:
30,000feet:
The Six-Level Model
for Reviewing
One- to-two year goals
Your Own Work
20,000feet:
Areas of responsibility
10,000feet:
Current Projects
Priority Introductions
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Key Learning Points:
In prioritizing, regard things in three groups;
1. Essential ***
2. Desirable **
3. Dispensable *
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Activity
Worksheet 2.20
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Activity:
Worksheet 2.21
A timed exercise
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Key Learning Points:
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Activity:
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Dealing with the Crisis Zone:
Identify what is actually in there
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Establishing Proper Priorities
The ABCDE Method
E List
Eliminate everything possible 79
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The Law of Forced Efficiency:
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The Law of Forced Efficiency:
Why am I on the payroll
What can I and only I do, if done well, will make a real
difference?
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Worksheet
Action Plan For Time Management
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Debrief of Workshop
What happened for you during this workshop? What did
you feel? What did you see or hear that was important
to you?
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BEST Time To Plant A Tree Is TWENTY
The
THANK YOU
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