OD INTERVENTIONS ON

INDIVIDUALS; INTERPERSONAL &

SENSITIVITY TRAINING

J CHRIS ZIPPORAH
II MSW HR
DEFINITION
OD Intervention is a set of sequenced, planned actions or
events intended to help an organization to increase its
effectiveness.

These intervention activities are designed to improve the

organization’s functioning and enable managers and leaders
to better manage their team and organization cultures.

Address the issues that an organization might be facing

ranging from process, performance, knowledge, skill, will,
technology, appraisal, career development, attrition, top
talent retention and the list can actually be pretty exhaustive.
INTERVENTION ON INDIVIDUALS

This can be defined as improving individuals' risk,

attitudes, behavior, and awareness. 

Intervention is a purposeful response to an event

or possible event base on risk assessment.
SOME OF THE INTERVENTIONS
 T- Groups
 Value clarification
 Training, education& development
 Coaching
 Mentoring
 Action learning
 Responsibility charting
 Self awareness tools
 Reflection
 Leadership development
 360 Degree
T GROUPS:
Is a form of group training where participants
themselves learn about themselves group through
their interaction with each other.
Value Clarification:
It helps people in clarifying what their lives are for
and what is worth working for and also helps to
understand their own and other’s values.
Training and Development
This focuses upon the jobs that an individual may
potentially hold in the future and is evaluated
against those jobs.
Coaching
Supports the learner in achieving a specific personal or
professional goal.
Mentoring
 Is a personal developmental relationship in which a
more experienced or more knowledgeable person helps
to guide a less experienced or less knowledgeable
person.
Action learning
 Helps to improve the problem- solving process as well as
the solutions the team develops.
Responsibility Charting
 Gives clarity in roles and responsibilities in cross
functional/ departmental projects and processes.
INTERPERSONAL INTERVENTIONS
Is designed to enhance individual skills,
knowledge and effectiveness.
This program utilizes group dynamics by
gathering individuals together in loosely
structured meetings.
During this program, as group members try to
exert structure on fellow members, gain a greater
awareness of their own and other’s feelings,
motivations and behaviours.
Other types of interpersonal interventions include
:
 Improve the performance review process
 Create better training programs
 Help workers indentify their true wants
 Setting complementary career goals
 Resolve conflict
SENSITIVITY TRAINING
Social sensitivity in one word is empathy. It is the
ability of an individual to sense what others feels
and think from their own point of view.
Behavioral flexibility is ability to behave suitably in
light of understanding.
GOALS OF SENSITIVITY TRAINING:
Change behaviour through unstructured group
interaction.
Reduce interpersonal friction.
Focus more on individual behaviour within
groups.
Fuels emotional outburst.
Become aware of work- place dynamics.
Sensitive towards those who are disabled.
THANK YOU.