Internet, Intranet,

Extranet
Layered System View

Intranet Corporate members

Extranet Clients, partners, customers

Internet Global society: competitors

 What is Internet?
 a worldwide system of computer
networks
 a public, cooperative, and self-
sustaining facility accessible to
hundreds of millions of people
worldwide
 use a set of protocols called
Transmission Control
Protocol/Internet Protocol (TCP/IP)
 What is Intranet?
 Networks connecting an affiliated set
of clients
 Using standard Internet Protocols,
especially TCP/IP and HTTP, and
some FTP
 IP-based network of nodes behind a
set of firewalls
 What is Extranet?
 part of a company's intranet that is
extended to users outside the
company
 securely share part of a business's
information or operations with
suppliers, vendors, partners,
customers, or other businesses
 How Does Intranet
Work?
Establish an internal network
 Via LAN (Local Area Network)
 Via WAN (Wide Area Network)

 Via MAN (Metropolitan Area Network)

which rely on ISDN (Integrated

Services of Digital Network)

When TCP/IP protocols are set up, web

servers & browsers can be installed to give
access to the Intranet.
 FASILITAS INTERNET
 E-mail: person-to-person messaging
 Telnet: logon on into a remote computer
(remote login)
 Chatting: interactive conversations
 WWW (World Wide Web): retrieve, format, &
display information (text, audio, graphics,
video) using hypertext links
 BBS (Bulletin Board System): discussion groups
 Archive: search database of documents,
software
 WAIS: Locate files in databases using keywords
 What Tools are in
Intranet?
 A decision-making tool
 A complete communication tool
 An expert’s tool
 A customer tool
 A human resource tool
 Benefits of Intranet

 Cost-effective communication in
corporate
 Fostering actual/real interaction of
knowledge
 Providing more flexibility in human’s
abilities to do jobs
 Promoting secure system of access &
interaction
 Becoming corporate communication
tools
 Corporate can use
Extranet for
 Exchange large volumes of data using Electronic
Data Interchange (EDI) or XML
 Share product catalogs exclusively with wholesalers
or those "in the trade"
 Collaborate with other companies on joint
development efforts
 Jointly develop and use training programs with other
companies
 Provide or access services provided by one company
to a group of other companies, such as an online
banking application managed by one company on
behalf of affiliated banks
• Share news of common interest exclusively with
partner companies
 Security for Intra- &
Extra-net
 require firewall server management,
the issuance and use of digital
certificates or similar means of user
authentication, encryption of
messages, and the use of virtual
private networks (VPN) that tunnel
through the public network.
 Customer Relationship
Management (CRM)
 an information industry term for
methodologies, software, and usually
Internet capabilities that help an enterprise
manage customer relationships in an
organized and efficient manner

 an enterprise builds a database that

describes relationships in sufficient detail
so that management, salespeople, and
customer service reps can access
information; match customer needs with
product plans and offerings; remind
customers of service requirements; know
what other products a customer had
purchased; etc.
 Supply chain management
(SCM)
 the oversight of materials, information,
and finances as they move in a process
from supplier to manufacturer to
wholesaler to retailer to consumer
 involves coordinating and integrating
these flows both within and among
companies
 ultimate goal of any effective supply chain
management system is to reduce
inventory (with the assumption that
products are available when needed)
 Related to Enterprise Resource Planning
(ERP)
 Three types of flows in
SCM
 The product flow
 The information flow
 The finances flow