Employee Relations & Grievance Handling

By

Dr.Premasish Roy
Objectives of Discipline:

• Self- Discipline
• The necessary condition for orderly
behaviour in an organization
• The punishment as preventive
measure
Why Discipline is important

• Smooth running of the organization

• Increase working efficiency
•Maintenance of Industrial peace
• Improve working relations and
tolerance
• Develop a working culture which
improve
Types of indiscipline

• On-the-job
• Off-the-job
On-the-job

• Absenteeism, alcoholism and

accidents
• Insubordination
• Violation of rules
Off-the-job

• Dishonesty
• Falsification of documents
• Criminal offence
Major causes of indiscipline

• Poor mental health

• Alienation
Poor Mental Health

• Absenteeism
• Alcoholism
• Accidents
Alienation

• Narrow specialization and routine jobs

• Regimentation
• Carrot and stick policy
• Deferred benefits
• Emotional aspects
• Competitiveness
Principles of Disciplinary Actions

• Corrective and not Punitive

• Progressive Actions and
Punishments
• Natural Justice
• Hot-stove rules
Procedure of Disciplinary Action

• Framing Charges and Intimation

• Consideration of Explanation
•Issue of Show-Cause Notice
• Notice of Holding Enquiry
• Enquiry Proceedings
• Punishment
• Follow up
Types of Punishment

• Oral Warning
• Written Warning
• Suspension
•Demotion
• Fines/Pay Cuts
• Discharge or Dismissal
Grievances

“A written complaint filed by an employee and

claiming unfair treatment”.

Causes of Grievances

• Wage Grievances
• Supervision
• Working Conditions
• Seniority, Promotion and Transfers
• Discipline
• Collective Bargaining
• Union Management Relations
Steps 3-Steps Procedure 4-Steps Procedure 5-Steps
Procedure

1. Worker with shop rep. Worker with shop Worker with

of union vs. Shop rep. of union vs. Shop shop rep. of
Supervisor Supervisor union vs.
Shop
Supervisor

2. Union Rep. of Plant Vs. Work Committee vs. Union Rep.

G.M. or Owner Manager Vs. Manager
I.R.
3. Arbitration by Local Union Leaders Grievances
Independent Authority vs. Chief Executive Committee
Vs. Director
(P&A)
4. Arbitration Regional Rep.