Middleware team Surface

MQ/MB infra team

Linux/Aix team.
Command center
team.

Willy team
MQ core teams in SA
and Pune

Deepness
Engagement Timeline
Touch base with
Willy team and
continued
engagement with TBD
MQ team

1stweek 3rd Week

2nd Week 4th Week

Understanding
MQ environment TBD
and other
support teams
Overview of the various task performed by Middleware Team
Dev Task
Mainly related to new builds and
creation of new transport objects
SSL implementation

Miscellaneous
KT of new team members MQ infra Issues
,meeting for new projects. Related to the incidents
reported by command center

Documentation of process and

Dev Ops revision of the same
Install Scripts,cert creationWiki,
Automation of Build …Ansible. How to docs, Infra xls lists..etc
Transfer of MQ/MB Middleware for ROA from Pune to SA
LEVEL

50%

On the grounds ABSA MQ team involvement

Pune still does the existing New build and new projects
handling of MQ infra Issues between SA and country applications
and monitoring on day to day basis DR exercises
MQ Middleware Infra – Daily Operation Tasks

Command center Incidents

1
Application owners reporting issues

Feedback MQ Team
3 2
Work closely with them to resolve it.