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• analyze each of the unit operations that are present in the process
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2.
Description of the
problem
◦ The Motel Portada Real is
dedicated to providing a hotel
service, it is located in the city
of Bogotá, Restrepo
neighborhood; It is made up of
a 7-story building, it has 72
rooms, a reception, parking,
cellar, washing and drying
sector
3. Location
RESTREPO-BOGOTÁ
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4.
Processes
ENT LOCATIO DEPARTURE
INFORMATI PAYM
RY N IN THE ANNOUNCEM
ON ENT
ROOM ENT
ROOM
SATATUS
EXIT
VERIFICATIO
N
• M.O
• Energía
• Cleaning products
• Water
Centrifugal
• M.O drying
• M.O • Energy
• Vertimientos
• Lying • Lying • Lying • Noise
• Lying
• Towels
• Towels separate • Towels washed • Towels • vibrations
• Bed
• Bed • Bed • Bed covers
covers
covers • Blankets • M.O
covers • blankets • M.O • blankets
• blankets • Energía
• Laying, towels,
• Vertimientos
bed covers and • Noise Lying
blankets in poor • vibrations
condition dryer
• Vertimientos
• Noise • Lying
• vibrations • Towels
• Bed covers
• blankets
• Bed covers
• Blankets
• towels
Room cleaning process
• Lying
• Cleaning products • Broom • Towels • Water
• Water • picker • Bed • Cleaning products
covers • ragpicker • fragrance
• M.O • M.O • M.O • blankets• M.O • M.O • M.O • M.O
• Lying
• Towels • Solid waste
• Solid waste
• Bed (sanitary) Red
(sweep, cans,
covers bag
cardboard,
• blankets
plastic,
packaging,
• M.O
Laundry bottles, M.O
separaci
etc.)
ón
Problem Tree Cleaning Process
Waste of potentially usable solid Presence of diseases in the
waste staff
Improper handling and disposal Improper use of the bag Personnel are exposed to
of hazardous waste separation system potentially hazardous waste
DEFICIENCY IN THE
MANAGEMENT OF THE SOLID
WASTE GENERATED IN THE
PORTADA REAL HOTEL
The hotel cleaning staff do not Lack of training of Employees are not
know how to separate the waste personnel in solid waste aware of a
generated by users management comprehensive solid
waste management
plan
Problem tree Washing and drying
process
The personnel can
suffer injuries, present
respiratory illnesses.
Economic losses
Improper handling of
cleaning chemicals
Plan Do
Act Check
• present improvements
regarding the shortcomings • verify that proper
found with respect to waste waste
management management is
carried out
• .
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QUALITY MANAGEMENT OPERATION
INDICATORS INDICATORS INDICATORS
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Photographs
THANKS!
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