PURSUIT OF INTEGRATED

FACILITATION: ADHERING
A DECISIVE AND EVIDENT
CHARACTER ORIENTATION
Asst. Prof. LUZVIMINDA AN ABACAN
Mr. Don Don C. De Torres
 FIVE CHARACTERISTICS A
LEADER MUST LEARN

Attitude
Moods and Emotions
Personality and Values
Perception
Leadership Style
 ATTITUDE
A manager told to an applicant during interview “ our company is
hiring attitude to let your skills be known”.

Main Components:
 Cognitive – description of or
belief in the way
things are
 Affective – emotional or feeling
segment of an
attitude
 Behavioral – an intension to
behave in a certain
 Does behavior always follow
from attitude?
No!
Cognitive Dissonance –
incompatibility between two or
more attitudes or between
behavior and attitudes.
Any form of inconsistency is
uncomfortable.
Therefore, we attempt to reduce it.
Major Job Attitudes
Job satisfaction – a positive
feeling about a job.
Job involvement- self-worth,
influence their work environment
and autonomy
Organizational commitment –
less likely to engage in work
withdrawal even if they are
dissatisfied -(loyalty).
 EMOTIONS AND MOODS
Emotion – are intense
feelings directed at someone
or something.
(anger, envy, fear, frustration,
embarrassment, happiness, hate, hope
etc.)

Moods – arise without a

specific event acting as a
stimulus.
THE STRUCTURE OF MOODS
SOURCES OF EMOTION AND
MOODS
 Personality
 Days of the Week and Time of the Day
 Weather
 Stress
 Social Activities
 Sleep
 Exercise
 Age
 Sex
 EMOTIONAL LABOR
Learn to separate emotion into felt or displayed
emotion

Felt Emotion –
individual’s actual
emotions
Displayed Emotion –
show and considers
appropriate emotion in a
given job
DISPLAYING FAKE EMOTIONS
Surface Acting – hiding
inner feelings and
forgoing emotional
expressions in response to
display rules.
Deep Acting – modify
true inner feelings based
on display rules.
PERSONALITY AND VALUES
Big Five Personality Model
 Extraversion
 Gregarious (mahilig mag sasama)
 Assertive (pagpipilit)
 Sociable (palakaibigan)
(introverts reserved, timid and quiet)

 Agreeableness –
 Cooperative (tumutulong)
 warm (magiliw)
 trusting (mapagtiwala)
(while those who score low on this dimension are
cold, disagreeable, and antagonistic)
BIG FIVE PERSONALITY MODEL
 Conscientiousness
 Responsible (responsable)
 Organized (organisado)
 Dependable (maasahan)
 Persistent (nagpupumilit)
(Those who score low on this dimension are
distracted, disorganized, unreliable)

 Emotional Stability
 Converse (makipagsalitaan)
 Neuroticism (disturbance)
(high negative score tend to be nervous, anxious,
depressed, and insecure)
BIG FIVE PERSONALITY MODEL
 Openness to
Experience
 Creative (mapanglikha)
 Curious (mausisa,
masinop)
 Artistically sensitive
(those at the other end of the category are
conventional and find comfort in the
familiar)
 VALUES
Values lay the foundation for our
understanding of people’s attitude
and motivation and influence our
perceptions.
 Terminal Values – desirable end-
state, these are the goals a person
would like to achieve during his/her
lifetime.
 Instrumental values – preferable
mode of behavior or a means of
achieving the terminal values.
VALUES
 PERCEPTION
Perception is a process by which individuals
organize and interpret their sensory
impressions in order to give meaning to their
environment.
When you look at a target and attempt to
interpret what you see, your interpretation is
heavy influence by your personal characteristics.
 attitude
 Personality
 Motives
 Interest
 Past experience
 expectation
 PERCEPTION
 Attribution theory – ways in
which we judge people
differently.
 Internal Cause Behavior- personal
control
 Externally cause behavior- we imagine
the situation force the individual to do
 Distinctiveness – display different
behavior in different situation
 Consensus – who faces similar situation
responds in the same way
 Consistency – respond the same way
COMMON SHORTCUTS IN JUDGING
OTHERS
 Selective Perception- we
select according to our interests,
background, experience, and
attitude.
 HaloEffect – general
impressions about an individual
on the basis of single
characteristics
 Intelligence
 Sociability
 appearance
COMMON SHORTCUTS IN JUDGING
OTHERS
Contrast Effects – our
reaction in influenced by
other persons we have
recently encountered
Stereotyping – we judge
someone on the basis of
our perception of the
group to which he or she
belongs
 LEADERSHIP

The ability to influence a

group toward the
achievement of a vision or
set of goals.
CHARISMATIC LEADERSHIP

Followers attribute heroic

or extraordinary
leadership when they
observed certain
behaviors.
 Vision and articulation
 Personal risk
 Unconventional behavior
 Are charismatic leaders born or
made?

Yes and Yes

Personality traits:
Extraverted
Self-confident
Achievement oriented
Three Steps to Exhibit Charismatic
Behavior

 Develop an aura
 inspired people to
follow
Bring out potential
How Charismatic Leaders Influence
Followers

 Articulating an appealing
vision
 Vision statement
Convey a new set of
values
Emotion inducing
Transformational Leadership

They inspire followers to

transcend their self-interest
for the good of the
organization and can have
an extraordinary effect on
their followers.
Characteristics of Transformational
Leaders

 Individualized
consideration
 Gives personal
attention
 Treats each employee
individually
 Coaches
Characteristics of Transformational
Leaders

 Intellectual
Stimulation
 Promotes
intelligence
 Rationality
 Simple problem
Characteristics of Transformational
Leaders

 Inspirational
Motivation
 Communicates high
expectation
 Uses symbols to focus
efforts
 Expresses important
 Authentic
Leadership
They know who they are,
know what they believe in
and value, and act on those
values and beliefs openly
and candidly.
Their followers consider
them ethical people.
 Authentic
Leadership

The primary quality

produced by authentic
leadership is TRUST
People come to have
faith in them
 Authentic
Leadership
 Servant Leadership-
go beyond their own
self-interest and
focus on
opportunities to help
followers grow and
develop.