Case Study on Travel In The New

Age

Prepared by-:
•Kumar Gaurav
•Abhishek Gupta
•Shivang Garg
 Answer No. 1
 With the Enhancement of Artificial Intelligence the things getting change very rapidly so with the
advancement of Artificial Intelligence we can change the habit through the following ways-:
1. We can adopt the browsing habit ;
2. Subscription habit through which we can get extra benefit from that ;
3. Customise all the service at one place and make it on real basic time ;
4. Artificial Intelligence is better equipped to analyse the outcome based on data analysis and present analysis
to proactively address these uncertainties and improve the overall travel management experience.
 Answer No. 2
 With the adoption of new technology in the travel industry the following things changed from company
point of view:-
1. it create a lot of data for the customer.
2. Able to know the taste and performance of the customer through the customized application.
3. Able to take feedback and work frequently on it.
From customer point of view:-
4. Get reasonable price ticket.
5. Due to upgradation in the technology customer can book the service very conveniently.
 Answer No.3
 Yes, India is country of youth, which can directly benefited the travel sector.
1-Huge population of youth means that huge opportunity in the country in each and every sector and this
leads to upgradation of the travel sector because each and every person of the country have to travel for the
work and it leads to so many opportunities for the travel sector.
 Answer No.4
 Technology play as very important role in catering the future growth are as follows-
1. Technology save time:- with the convenient use of technology we can save time for doing any thing.
2. Due to technology upgradation we work with AI and through it we can do some work without the human
intervention that means with the Robot and this leads to satisfaction from the customer as well as from
the company side.
3. With the help of technology we can detect the loophole easily with the crosschecking of the things.
4. Through the help of technology we can easily gather data or information of
the customers and use it for the future experience.
 Answer No.5
 Some initiative taken by Manav Thadani are:-
1. Improve Passenger expectation and speeding up service both during booking as will as at the terminal by
using AI.
2. The use of robotics and big data analysis is gaining traction from automated check in and check out.
3. The management of revenue maintenance can be done through the robotics without any human
intervention.
 Summary
 From the case we can conclude that, technology can easily
reduce dependency on high-End human resource being
deployed to under take low end and repetitive function