STRATEGIC

PLANNING
TOTAL QUALITY MANAGEMENT
WHAT IS STRATEGIC PLANNING ?
 an organizational management activity that is used to set
priorities, focus energy and resources, strengthen operations,
ensure that employees and other stakeholders are working
toward common goals, establish agreement around intended
outcomes/results, and assess and adjust the organization's
direction in response to a changing environment.
 It is a disciplined effort that produces fundamental decisions
and actions that shape and guide what an organization is, who
it serves, what it does, and why it does it, with a focus on the
future. Effective strategic planning articulates not only where
an organization is going and the actions needed to make
progress, but also how it will know if it is successful. 
 A strategy is a pattern or plan that integrates an
organization’s major goals, policies and action sequence
into a cohesive whole.
 LEADING PRACTICES FOR STRATEGIC
PLANNING
1. Top management, employees and even customers or
suppliers actively participate in the planning process.
2. They have systematic planning system for strategy
development and deployment.
3. They gather and analyze a variety of data about external
and internal factors as inputs to strategic planning system.
4. They align short-term action plans with long-term
strategic objectives and organizational challenges and
communicate them throughout the organization using
measurement to track progress.
5. They derive human resource plans from strategic
objectives and action plans.
STRATEGY POOR DEPLOYMENT
INDICATOR
1. Lack of alignment across the organization
2. Misallocation of resources
3. Insufficient operational measure
LINKING HUMAN RESOURCE PLAN TO
BUSINESS STRATEGY
 Provide opportunity for employees to reach full potential by
developing a high performance organization which supports
the operation’s vision, mission and goals.
 Attract, develop, challenge and retain diverse workforce to
assure that we have the skills and organization to build the
business.
 Involve and empower employees to improve processes and
participate in decisions that affect the business.
 To recognize and reward performance that contribute to the
business strategy and goals
 Continuously improve elements of the work environment
that enhance employees’ well-being, satisfaction and
productivity.
 Redesign of the work organization to increase
empowerment and decision making or team-based
participation.
 Initiative for promoting greater labor/management
cooperation
 Initiative for foster knowledge sharing and
organizational learning
 Partnership with educational institutions to help ensure
the future supply of well-prepared employees
THE SEVEN MANAGEMENT
PLANNING TOOLS
AFFINITY DIAGRAM
 Tool for organizing a large number of ideas, opinions
and facts relating to a broad problem or subject area.
INTERRELATIONSHIP DIAGAPH
 Tools for identifying and exploring causal relationships
among related concepts or ideas.
TREE DIAGRAM
 A tool to map out the paths and tasks necessary to
complete a specific project or reach a specific goal.
MATRIX DIAGRAM
 “Spreadsheet” that graphically display relationship
between ideas, activities or other dimensions in such a
way as to provide logical connecting points between
each item.
MATRIX DATA ANALYSIS
 A tools to take data and arrange them to display
quantitative relationship among variables to make them
more easily understood and analyze.
PROCESS DECISION PROGRAM CHART
 A method for mapping out every conceivable event and
contingency that can occur when moving from a problem
statement to possible solution.
ARROW DIAGRAM
 A tool for sequencing and scheduling project task.
LEADERSHIP, STRATEGY AND
ORGANIZATIONAL STRUCTURE
 Factor affecting how work is organized in organization
 Company operational and organizational guidelines
 Management style
 Customer influence
 Company size
 Diversity and complexity of product line
 Stability of product line
 Financial stability
 Availability of personnel
 LEADERSHIP AND
STRATEGIC PLANNING IN
BALDRIGE CRITERIA, ISO
9000 AND SIX SIGMA