UrbanTech: Leadership Development

Training Program

Group Four: Bhagyashree Barhate, Heather Cantu and

Amanda Moser
Texas A&M University
EHRD 612 – Fall 2018
 Training Needs Assessment
• Why is the needs assessment important?

• UrbanTechs issues at hand

• How was the Needs Assessment conducted?

 Needs Assessment Results
Training for new people leading managers and
directors is needed.

Why training was implemented:

• To help new leaders will feel confident in their
leadership abilities
• Provide them the tools and resources to help
make them an effective leader
 Training Requirements
• Employees hired into a people leading
manager or director will be required to take a
week long leadership development program at
UrbanTech
 Objectives of Training Program
• Self-awareness and emotional intelligence
• Mastery of coaching skills and techniques
• Understand the purpose of developing
objectives
• Authenticity to develop a trusting work
environment
• Tailor job content and job conditions
• Performance management process
• Identify resources available for effective
leadership.
 Training Delivery
• Blended learning:
– Classroom traditional training
– Computer based training

• Instructor Selection
– External trainer
 Training Details
• Location of Training
• Number of Trainees (employees)
• How to enroll
 Classes
Traditional Training eLearning Training:
• Power of Emotional ● FMLA Basics
Intelligence ● Job Accommodations
• Building Authenticity and ● Employee Engagement
Leadership Today ● Employee Relations
• Ethics Roundtable
• Understanding Our
Business
• Partnering for Pay and
Performance
• Employee Relations
Roundtable
• Leading for Inclusion
• Maintaining Positive
Relationships
 Audience Appeal
We will appeal to the audience using blended
learning.
eLearning Benefits: Traditional Training Benefits:
● Consistency in training ● Interactive
● Reduction in the associated ● Ability to receive immediate
costs of trainers answers
● Quick delivery of concrete ● Colleague bonding/networking
lessons
 Pilot Session
The pilot session will be viewed as an actual
training session to ensure high-quality content,
and will be comprised of:
• Human Resource Development (HRD) Team
• Three to five senior managers that have been
through a leadership training before
• External course trainers
 Schedule of Events
Day 1:
8:00 AM to 12:00 PM: Power of Emotional Intelligence
1:00 PM to 5:00 PM: Building Authenticity in
Leadership Today
Day 2:
8:00 AM to 12:00 PM: Understanding Our Business
1:00 PM to 5:00 PM: Partnering for Pay and
Performance
Day 3:
8:00 AM to 12:00 PM: Leading for Inclusion (part 1)
1:00 PM to 3:00 PM: Leading for Inclusion (part 2)
3:00 PM to 5:00 PM: Employee Ethics Roundtable
Day 4:
8:00 AM to 12:00 PM: Maintaining Positive
Relationships (part 1)
1:00 PM to 3:00 PM: Maintaining Positive
Relationships (part 2)
3:00 PM to 5:00 PM: Employee Relations Roundtable
Day 5:
8:00 AM to 10:00 AM: FMLA Basics
10:00 AM to 12:00 PM: Job Accommodations
1:00 PM to 3:00 PM: Employee Relations
3:00 to 4:00 PM: Program Close/Questions

Day 4:
8:00 AM to 12:00 PM: Maintaining Positive
Relationships (part 1)
1:00 PM to 3:00 PM: Maintaining Positive Relationships
(part 2)
3:00 PM to 5:00 PM: Employee Relations Roundtable
 Training Demonstration: Building
Authenticity in Leadership
Overview: Authentic leadership encourages individuals to reflect
on their past, identifying defining moments and how those have
shaped this individual. Through this activity the individual will be
able to identify their authentic self and their leadership purpose.
 Activity Schedule
Day 1:
8:00 AM to 12:00 PM: Power of Emotional Intelligence
1:00 PM to 5:00 PM: Building Authenticity in Leadership Today

Activity Schedule for Building Authenticity in Leadership Today

1:00 – 2:00 PM: Individual will define their own meaning of leadership.
- Exercise 1: Class will discuss and debate common statements associate with leadership
- Exercise 2: Individual will reflect on their most effective leader they have worked for/with.
Once identified class will break into teams of 4 and discuss common characteristics of the
identified leader. After discussion, class will come back together to report findings.

2:00 – 3:00 PM: Emotional Intelligence Overview and Discussion

- Exercise 1: Video on emotional intelligence
- Exercise 2: Individuals will explore their own emotional intelligence
- Exercise 3: PowerPoint presentation followed by class discussion
 Activity Schedule
3:00 – 5:00 PM: Point of You (POY) Activity
- Exercise 1: Individuals will explore to better understand and define their personal authentic
leadership style and purpose. There will be 5 separate exercises within this activity. Each
exercise will help to pull out personal experiences. This will be time to individually reflect
discover and define moments.
- Telling my life story: identify key moments that helped define who individual is as a
person and a leader
- What are my values: identify key values that guide individuals life.
- What is my proudest moment?: Identify moments in individual life that they felt most
proud and passionate
- Discover my defining leadership moment: identify the defining leadership moment in
individuals life. Exercise will help to define authentic leadership purpose.
- Defining my leadership purpose: taking the four previous responses, each individual will
identify their authentic leadership purpose.
Exercise 2: Individuals will share their authentic leadership purpose and reflect on the overall
Building Authenticity in Leadership Activity.
 Training Implementation
• Trainers already certified to train due to being
external trainers
• HRD will be present throughout training
process
• We recommend that trainers go through the
pilot session to ensure they are prepared for
the week
• The same trainers will be used each time the
training course is delivered in order to
maintain consistency
 eLearning Logistics
• LMS developed using internal HRD employees
to generate content and our third-party
conducted program development
• Trainees will be registered in LMS before
training begins to ensure that they have access
to the training throughout the week
• Computers will be provided to each participant
• We will instruct trainees on how to use LMS on
Day 1
 Training Logistics
Location:
• Texas A&M University (TAMU) Training
Auditorium
Details:
• Breakfast and lunch provided
• Employees are local, so they will not need
lodging
• Audiovisual equipment rented from TAMU
• Temporary parking passes needed to access
building
• Maximum of 25 trainees per training class
 Recap of Training Objectives
• Self-awareness and emotional intelligence
• Mastery of coaching skills and techniques
• Understand the purpose of developing
objectives
• Authenticity to develop a trusting work
environment
• Tailor job content and job conditions
• Performance management process
• Identify resources available for effective
leadership.
 Evaluation Plan
• Pre-assessment
• During Training
• End of Training
• Post-Assessment
 Evaluation Strategy
• Pre-assessment: Understanding the expectations
of the participants in the areas of content and
perceived benefits.
• Reaction in the areas of training
– Content
– Structure
– Delivery
– Exercises and Activities
 Evaluation Strategy
• Learning
– Scenarios (Pre and Post Assessment)
– Tests (Start of Day)
– Exercises and activities designed to exhibit at least 2
leadership skills (During training)
– Observations (After training)
– Coachees (After training)
– 360-degree (After training)
• Behavior/Transfer (After training)
– Observation
– Self-evaluate their behavior by recording their
everyday reflections
 Evaluation Strategy
• Results
– Post-assessment
– A business level evaluation to measure
» Business operations
» Productivity
» Management
» Financial
» Customer
» Employees
 Program Budget
Instructor - $ (5 days @ $150 per day) $750
Travel Expenses $200
Materials ($75 for 25 trainees) $1,875
Direct Cost
Electricity for 5 days in the Training Auditorium (Audio Visual Equipment) $300
Refreshments (Breakfast @ $7 per person + Lunch @ $15 per person) $550
Total Direct Costs $3,675
Training Management and Buffer Cost $500
Indirect Cost Pre and Post Assessment Material Cost ($5 per person) $125
Total Indirect Costs $625
Purchase and Develop e-Learning Modules $3,000
Development Employee Registration fee (25 employees @ $10 per person) $250
Cost
Total Development Costs $3,250
General organizational support, top management time $755
(10% of direct, indirect, and development costs)
Overhead Cost
Total Overhead Cost $755
Trainees salaries and benefits (based on time away from job) $8,000

Total Training Cost $16,305

Cost per Trainee $652

 References
Noe, R. A. (2017). Employee training &
development. (7th ed.). New York, NY: McGraw-
Hill Education.