Beruflich Dokumente
Kultur Dokumente
Effectiveness: Applying
Academic Principles for
Program-Level Learning
Outcomes Assessment
John Lavrenz, Tom Kaness, & Olin
Oedekoven, Ph.D.
Abstract
There is a clear and compelling need to assess how well various employee-training programs meet the desired
expectations and outcomes by employers striving to provide ongoing training of their employees and the
continuous improvement of such programs. Although some evaluation may occur towards the end of a training
program, uncertainty exists regarding the precise effectiveness of the training program itself unless a different
evaluation construct is implemented. Such analyses would then drive continuous improvement efforts for the
employee-training program.
A possible evaluation construct relative to training effectiveness would be to adopt methods frequently used in
higher education in order to directly measure retained knowledge and the change of knowledge that occurs
because of the training experience. Academic officials frequently use pre-tests/post-tests for course-level
assessment. Academia also uses inbound/outbound testing to assess program-level learning outcomes. In this
construct, students are assessed at the beginning of an educational program and then re-assessed just prior to
graduation. The difference in scores relate to both measuring retained knowledge as well as measuring the
change that occurred as a direct result of the educational experience.
The purpose of the presentation is to explore how an academic construct for program-level assessment could
be applicable for employee development programs within industry. We will discuss both pre-test/post-test and
inbound/outbound assessment constructs. The goals of such an assessment program would include the
improved safety of employees, as well . Over time, such analyses would provide detailed information regarding
the overall effectiveness of the training program. The proposed approach addresses an essential and
fundamental question: are the funds spent on training actually returning a value to the company?
Agenda
Program Assessment in Higher Education
Terminology
In Academia: In Industry
Student Turnover rates
Satisfaction
Surveys Course Pass rates
In Academia: In Industry
Pre/Post Testing ???
Inbound/Outbound
Testing
Training ROI
Thank you!
Evaluating Employee Training
Effectiveness: Applying Academic
Principles for Program-Level Learning
Outcomes Assessment
John Lavrenz, Tom Kaness, & Olin
Oedekoven, Ph.D.
PO Box 741
1001 S Douglas Hwy, Suite 160
Gillette, WY 82716
307-685-1555
1-877-260-1555
www.PeregrineAcademics.com
www.PeregrineLeadership.com