MARKETING STRATEGY Components of the Strategic Planning Process
Strategic planning is a process that helps an
organization allocate its resources to capitalize on opportunities in the marketplace. Typically, it is a long-term process. The strategic planning process includes conducting a situation analysis and developing the organization’s mission statement, objectives, value proposition, and strategies. Strategic Planning Process Strategic Planning Process Mission Statement The Mission Statement The firm’s mission statement states the purpose of the organization and why it exists. Both profit and nonprofit organizations have mission statements, which they often publicize Examples of Mission Statements Example PepsiCo’s Mission Statement “Our mission is to be the world’s premier consumer products company focused on convenient foods and beverages. We seek to produce financial rewards to investors as we provide opportunities for growth and enrichment to our employees, our business partners and the communities in which we operate. And in everything we do, we strive for honesty, fairness and integrity Setting Companies Objectives The company needs to turn its mission into detailed supporting objectives for each level of management. Each manager should have objectives and be responsible for reaching them. The broad mission leads to a hierarchy of objectives, including business objectives and marketing objectives. Example Kohler’s mission is to build profitable customer relationships by developing efficient yet beautiful products that embrace the “essence of gracious living”. (Mission) It does this by investing heavily in research and design. Research is expensive and must be funded through improved profit, so improving profits becomes another major objective for Kohler. Profits can be improved by increasing sales or reducing costs. Sales can be increased by improving the company’s share of domestic and international markets. These goals then become the company’s current marketing objectives Marketing strategies and programs must be developed to support these marketing objectives. To increase its market share, Kohler might increase its products’
availability and promotion in existing markets and expand into new
markets. For example, Kohler is boosting production capacity in India and China to better serve the Asian market. These are Kohler’s broad marketing strategies. Each broad marketing strategy must then be defined in greater detail. For example, increasing the product’s promotion may require more salespeople, advertising, and public relations efforts; if so, both requirements will need to be spelled out. In this way, the firm’s mission is translated into a set of objectives for the current period. Designing the Business Portfolio Guided by the company’s mission statement and objectives, management now must plan its business portfolio—the collection of businesses and products that make up the company. The best business portfolio is the one that best fits the company’s strengths and weaknesses to opportunities in the environment. Business portfolio planning involves two steps. First, the company must analyze its current business portfolio and determine which businesses should receive more, less, or no investment. Second, it must shape the future portfolio by developing strategies for growth and downsizing. BCG Matrix (Handout Attached) The BCG Matrix is a well-known management model for analyzing a company's product portfolio. The BCG matix contains the following four components: Stars Cash cows Dogs Question marks (also known as Problem Childs) The Product/Market Expansion Grid
Market penetration Market development Product development Diversification