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ORGANIZATIONAL
BEHAVIOUR???????
?
THINK AND
ANSWER………
………………
CAN YOU
WORK ISOLATELY?
ORGANIZATIONAL
BEHAVIOUR
B. TECH- VIth Sem
WHAT IS AN ORGANIZATION?
Mc Farland has defined organization as an
Group of persons
Common objectives
Co- ordination & Communication
Division of Work
Chain of Commands
Division Of Activities
Delegation of Authority
COMPONENTS OF
ORGANIZATION
Determination of Objectives
Division of Activities
Fitting Individuals into Jobs
Developing Relationships
Delegation of Authority
Effective Communication
Coordination of Activities
What is Organizational
Structure?
Staff
Human
Engineering
Managers Resources
Department
Department
Materials
Purchasing Fabrication Painting Assembly Sales Distribution
Handling
6 - 13
Multiple Forms of Departmentalization
President
Functional Departmentalization
Vice President Vice President Vice President
Marketing Production Finance
Geographical Departmentalization
Texas Plant Oregon Plant Florida Plant
Manager Manager Manager
Product Departmentalization
Consumer Industrial Consumer Industrial Consumer Industrial
Products Products Products Products Products Products
Organisational Behaviour defined
SYSTEMATIC STUDY
Models Of Organizational Behavior
Autocratic
Custodial
Supportive
Collegial
"...and don't forget to empty the
employees' suggestion box."
Autocratic Model
•In it the manager has the power
and authority to command over the
people.
•Employees have simply to follow
instruction given by management.
•Employees are ordered and
directed to do assigned work.
•Employees are paid minimum
wages for minimum performance.
•In it the communication is one
way i.e. downward only.
Custodial
•It is based on the economic resources
of the organization rather than on the
personal dependence.
TECHNOLOGY
STRUCTURE
PEOPLE
•People make the internal social
system of the organization.
•Example:-ATM, E-banking.
Structure
•It defines the formal relationship
of people in organization.
INFORMATION
AL
INTERPERSON
AL
DECISIONA
L
INTERPERSONAL ROLES
FIGUREHEAD: representing
the firm at public affairs and
overseeing official functions.
LEADER: motivating,
Guiding and encouraging.
DISSEMINATOR: spreading
of information timely with
clarity.
SPOKESPERSON: representor
of the group.
DECISIONAL ROLES
ENTREPRENEUR: managers act in
entrepreneurial ways by constantly trying to
improve their operations. They seek new ways of
using resources, new technologies for enhanced
performance.
EXPERIENCE
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FACTORS INFLUENCING
PERCEPTION
EXTERNAL FACTORS
Size: The bigger the size of the perceived stimulus, the
higher is the probability that it is perceived.
Frequency: repeated external stimulus is more
attention attracting than a single time.
Status: High status people can exert greater influence
on perception .
Contrast: Stimuli that contrast with the surrounding
environment are more likely to be attention catching.
ATTITUDES
ATTITUDE MEANING
They include
job satisfaction
job involvement and
organizational commitment
JOB SATISFACTION
Job satisfaction can be defined as a
positive feeling about one’s job
resulting from an evaluation of its
characteristics
PUNCTUAL
MINIMUM
ABSENTEEISM
HIGH
PERFORMANC
JOB INVOLVEMENT
Job involvement measure the degree to which
people identify psychologically with their job or
consider their perceived performance level
important to self-worth.
ATTACHMEN
T
LOW
TURNOVER
ORGANIZATIONAL
COMMITMENT
Defined as the degree to which an employee identifies
with a particular organization and its goals and wishes
to maintain membership in the organization.
LOW
TURNOVER
CARE FOR
WORK
MOTIVATION
Motivation is the key to
continued fruitfulness
MOTIVATION DEFINED
“ Motivation means a process of stimulating
people to action to accomplish desired goals.”
(SCOTT)
Mc Clelland- Achievement
Motivation Theory.