COMMUNICATION

The act or process of using

words, sounds, signs, or
behaviors to express or exchange
information or to express your
ideas, thoughts, feelings etc. to
someone else.
• The word communication comes from the Latin
word communicare which means
• ‘that something become common’
• It is not only a matter of giving out information or
receiving information .
• It is a two-way interaction……
- in which practice is
needed for both
speaking and
listening.
COMMUNICATION

• A message that is given to someone: letter,

telephone call etc.
• The ways of sending information to people by
using technology
• A verbal or written message
• A process by which information is exchanged
between individuals through a common system
of symbols, signs, or behavior
ORAL (VOCAL, SPOKEN, UTTERED,
VOICED)

• Relating to the mouth

• Spoken rather than written
• A test in which you answer questions by
speaking rather than by writing
ORAL COMMUNICATION

• Spoken exchange of information

• A process by which information is exchanged
between individuals through a common system
of behavior
• “verbal, oral, spoken”
COMMUNICATION

• IS A PROCESS OF SHARING AND

CONVEYING MESSAGES OR INFORMATION
FROM ONE PERSON TO ANOTHER WITHIN
ACROSS CHANNELS, CONTEXTS, MEDIA,
AND CULTURE (McCornack, 2014)
Nature of Communication

• 1. Communication is a process.
• 2. Communication occurs between two or more
people ( the speaker and the receiver).
• 3. Communication can be expressed through
written or spoken words, actions, (nonverbals),
or both spoken words and nonverbal actions at
the same time.
Elements of Communication

• Speaker
• Message
• Encoding • Receiver
• Channel • Feedback
• Decoding • Context
• Barrier
Elements of Communication

• Speaker
- the source of information or message.
Elements of Communication

• Message
– The information, ideas, or thoughts conveyed by the speaker in
words or in actions
Elements of Communication

• Encoding
– the process of converting the message into words, actions, or
other forms that the speaker understands.
Elements of Communication

• Channel
– the medium or the means, such as personal or non- personal,
verbal or non- verbal, in which the encoded message is
conveyed.
Elements of Communication

• Decoding
– the process of interpreting the encoded message of the
speaker by the receiver.
Elements of Communication

• Receiver
– the recipient of the message, or someone who decodes the
message.
Elements of Communication

• Feedback
– the reactions, responses, or information provided by the
receiver.
Elements of Communication

• Context
– the environment where communication takes place.
Elements of Communication

• Barrier
– the factors that affect the flow of communication.
Model of Communication

• Shannon- Weaver Model

- Known as the mother of communication
models
- it depicts communication as a linear or one-
way process consisting of five elements
1. Source
2. Transmitter
3. Channel
4. Receiver
5. Destination
Model of Communication

• Transaction Model
- this is a two- way process with inclusion of
feedback as one element.
- This is more interactive
- Collaborative exchange of messages between
communicators
Model of Communication

SHANNON- WEAVER
MODEL
Model of Communication

TRANSACTIONAL MODEL
GROUP ACTIVITY

• 4 Pic 1 Word
• It is the same with the mechanics in the game 4
Pic 1 Word
• Ready??!!!
GENERAL INSTRUCTION

• You may answer after the last picture have

shown
• Choose your answer from the Elements of
Communication
• Do not forget to shout your animal call

• Group 1 – Yellow PIG

• Group 2 – Blue BIRD
• Group 3 – Green Goat
RECEIVER
MESSAGE
BARRIERS
SPEAKER
FEEDBACK
NOISE
Functions of Communication

• 1. Control – function to control behavior

• 2. Social Interaction – allows individual to
interact with each other
• 3. Motivation – motivates or encourages people
to live better
• 4. Emotional Expression – facilitates people’s
expression of their feelings and emotions
• 5. Information dissemination – functions to
convey information
Individual Activity

• 1. the teacher reads and discusses classroom

policies to her students
• 2. Ross greets Rachel; then, they started talking
about their plans for holidays.
• 3. Phoebe shares her insights on how to live
peacefully despite a complicated life.
• 4. Monica shares her personal frustrations with
Chadler.
• 5. The geometry teacher lectures about her
valedictory speech.
Features of an Effective Communication

• In their pioneer book Effective Public Relations,

Professors Broom, Cutlip, and Center (2012) list
7Cs of Effective Communication
1. Completeness
2. Conciseness
3. Consideration
4. Concreteness
5. Courtesy
6. Clearness
7. Correctness
Barriers to Communication

• There are instances when miscommunication

and misunderstanding occur because of certain
barriers.
1. Emotional barriers
2. Use of Jargon
3. Lack of confidence
4. Noisy environment
Verbal Communication

• Refers to an interaction in which words are used

to relay a message.
Non- Verbal Communication

• Refers to an interaction where behavior is used

to convey and represent meanings