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• Based on the orientations just discussed, companies must segment markets for their products and services and
then decide which to target and how.
• It is done based on demographics, such as income, age, gender, ethnicity, religion, or a combination of
factors
Internationally, there are basic approaches to segmentation
a. By country
b. By Global segment
c. By multiple Criteria
d. Mass Markets Versus Niche market
Demographics:
• McDonald's segments by age, and directs different ads to different segments. The Ronald McDonald ads target children
with products aimed at the younger age groups. Ads for a quick breakfast before work are aimed at the adult segment.
• Proctor and Gamble segments by gender and offers the "Secret" brand deodorant to women while marketing the Rogaine
treatment for hair loss to men.
Income:
• Department store Neiman Marcus, Rolex watches and Rolls-Royce cars target the upper-income market segments of
their respective industries.
MARKET SEGMENTATION
INFLUENCE OF CULTURE ON GLOBAL
MARKETING STRATEGIES
• Countries differ along a whole range of dimensions, including social structure, language,
religion, and education
• Culture influences advertising, free trade policies, brand effectiveness, localization and
standardization strategy decisions, international negotiation, business relationships,
international business management, consumer behavior and international marketing.
• Due to cultural differences, there is no one best choice of standardization strategy for
multinational companies
PRODUCT POLICIES: COUNTRY ADAPTATION
VERSUS GLOBAL STANDARDIZATION
Companies have legal, cultural, and economic reasons for altering their products to fit
the needs of customers in different countries. Each is examined in turn below
• Legal considerations :
a. Labeling Requirements
b. Environmental- protection Regulations
c. Indirect Legal Considerations
d. Issues of standardizations
• Cultural Considerations : Religious differences obviously limit the
standardization of product offerings globally.
• Economic Considerations
a. Income levels and distributions
b. Infrastructure
PRICING STRATEGIES
PUSH
PULL
Direct selling, no mass media advertising
Opposite of push
Intensive use of sales force
Mass media advertising
Relatively costly
Draw customers to products
Analyse and persuade potential customer
Generally used when customers know their
Often used for launching of new products
need
FACTORS DETERMINING ATTRACTIVENESS OF PUSH AND PULL
STRATEGY
Product type and Consumer Sophistication
Pull strategy generally favoured by firms in consumer goods that try to sell to larger
segments of market
Push strategy generally favoured by firms that sell industrial products or complex
products
Noise
Dumping
Predatory pricing
Channel length
More distribution channel, more intermediaries
Direct selling to push product is expensive
Possibility for firms to pull its product through channels by mass advertising to
create consumer demand
Media Availability
Pull strategy relies on access to advertising media
Availability of large media
Firms availability to use is limited in some countries
Eg: Unilever uses push strategy to sell products in rural India
Media availability is limited by law in some cases
Push-Pull mix
Push helps create demand
Pull marketing offers a way for users to satisfy demand
Electronic and car dealers often use such type of strategy
car dealers near festival season advertise or offer cash discount or cash
back offers to customers and dealer incentives which is the
combination of both the push and pull strategies
Pull strategy
• Sign-up options to receive email about the
company and latest products.
• links on the bottom of website to several of
social media accounts
• Includes several mobile apps
• Nike Soccer, Nike SB, Nike+ Running, Nike+
Training Club, Nike+ Fuel band and Nike+
Move
• Consumers can further explore, see what else
they have to offer and find out more information
about Nike.
• Hash tags or listing it’s website at the end of
commercials
Push strategy
• Selling products in different retail stores
• Commonly found in stores that specialize
in athletic products, shoes or active wear
BRANDING STRATEGIES
• Some companies, such as Apple, have opted to use the same brand and logo for most of their products around the
world.
• This helps develop a global image, especially for customers who travelled internationally. In addition, there is
evidence that the use of global brands helps identify companies as global players
• Companies benefit from global branding through the economies of scale. That is, companies can use the exact same
advertising strategy worldwide using the same images, celebrities, and even advertising firms.
• The quality of the branded product is better, or at least consumers generally believe it to be better.
• Prices of branded products are fixed by the companies themselves and there are no frequent changes.
• The companies that own the branded products are clearly responsible for their quality and usefulness.
DISADVANTAGES OF A WORLDWIDE BRAND
• Expensive
• Shipping customs and duties
• Language
• Intellectual property theft
• Political risk
• Is the means by which the product is delivered by
the firm to the consumer.
• The choice of a Distribution system varies form firm
DISTRIBUTION to firm
The product quality of Milkmaid as well The company Nestle must be able to sell
as other products that are sold by the the products in the market of India and for
Product Quality company is premium and so the products this the prices must be set at par with the
are much more expensive than that of the local products so that the company is able
local products in the market of India to capture a large market share
The sales in the developing countries are The company want to cover the entire market
Sales of the Product restricted. The share in the developed country in India so that it can increase the sales of the
is more than the undeveloped country product in the country
RECOMMENDATION FOR IMPROVING THE GAP OF NESTLE
COMPANY
• . A brand with a very attractive content will make a powerful impact on the customers and they would be able
to get more benefits from the product (Kelly, 2011). The company can use the Info graphics so that the
brand is represented in terms of the bright and colourful displays. This will be helpful in making the product to
be shared across a wider audience. This will be a great tool for brand building and for leading in the market
(Jolibert, 2012).
• Since the company is, a Switzerland based company and to make it familiar with the Indian audiences there is a need
for the company to go for local partnerships. The company when partners with the local business can hold some
seminars and festivals. When Nestle they try to sponsor the local projects or donates in charity then they can gather the
trust of the people (Chernev, 2012).
RECOMMENDATION FOR IMPROVING THE GAP OF AMUL
The production amount by the company Amul is not sufficient to cater the demand there is a need for the company to upgrade the
technology standards, making changes in the system of the management and many more.
There is a need for a quality assessment stage before the product is taken into consideration in the market.
When there is tracking of the quality, there is a need for the company Amul to define properly the quality. The way to get the
measurement of the satisfaction of the customers is through the net promoter score.
There is a need for the company Amul to market its product in India as well as abroad. The marketing expenditure is very poor by the
company this needs to be boosted so that the products are available in every corner of the country India
REFERENCES
• https://www.researchgate.net/publication/235299548_Understanding_the_new_bases_for_global_market_segmentation
• https://www.researchgate.net/publication/320775259_The_Influence_of_Culture_on_Global_Marketing_Strategies_A_Confirmatory_Study
• https://www.researchgate.net/publication/320775259_The_Influence_of_Culture_on_Global_Marketing_Strategies_A_Confirmatory_Study