By

Dr. Ali Sajid

"The step-by-step process itself is easy
to understand.
But process alone is not at issue. ...
Managing any kind of change has far-
reaching implications.
It requires inspired, in-touch
leadership."

Peg Fisher
“Attitude Produces Character,
& Character Produces Hope.”
- Mark Brunett
 "One of the tests of
leadership is the
ability to recognize a
problem before it
becomes
an emergency."
John Glassgow
“Leadership is
an action,
not a
position.”
Donald H. McGannon
"The difference between
a boss and a leader:
a boss says, 'Go!'
- A leader says,

- 'Let's go!'"
E.M. Kelly, Growing Disciples, 1995
"The final test of a
leader is that he
leaves behind
him in other men
the “Conviction”
and the will
to carry on."
Walter Lippmann
 “Our
aspirations
are our
Possibilities”.
- Robert Browning
 Nearly all men
can stand adversity,
but if you want to
test a man's Character,
give him Power."
- Abraham Lincoln
The first responsibility
of a leader is to
“Define Reality”.
The last is to say
“Thank you”.
In between,
the leader is
a “Servant."
Max De Pree, "Leadership Is an Art”.
 "The ultimate leader”
is one, who is
“Willing to Develop”
People to the point
that they
“Eventually Surpass”
him or her in
“knowledge and ability."
Fred A. Manske, Jr.
􀂾
 "Leadership is a
combination of
“Strategy & Character”.
If you must be
without one, be
“without the strategy."
Gen. H. Norman Schwarzkopf
 “A leader is one,
who knows the way,
shows the way,
and goes the way.”
Author Unknown
“A leader is a
dealer of
hope.”
Napoleon Bonaparte
“Real leaders” are
“Ordinary People”
with
Extraordinary
“Determinations”
John Seaman Garns
 Success is the
progressive
realization of
worthwhile,
predetermined,
“Personal goals.”
 Empowering
means helping
teams develop their
skills and
knowledge and
supporting them
to use their talents.
- Kenneth Blanchard
 Empowerment
is all about letting go
so that
others can get going.
Kenneth Blanchard
 "The Ultimate Measure”
of a man is not where
he stands in
moments of comfort,
but where
he stands at times of
“Challenge & Controversy."
Martin Luther King, Jr.
"Nearly all men can
stand adversity,
but if you want to
Test a man's
Character, give
him Power.“
Abraham Lincoln
 Every manager/leader
should be a CEO:
Chief Empowerment
Officer.
“At the end of the twentieth
century, most of us will not
have to Repent of the great
evils we have done but of the
apathy that has Prevented us
from doing anything at all.”
Martin Luther King
 This is the true joy of life, being used up for a purpose
recognized by yourself as a mighty one; being a force of
nature instead of a feverish, selfish little clot of ailments
and grievances, complaining that the world will not
devote itself to make you happy.
 I am of the opinion that my life belongs to the
community and as long as I live, it is my privilege to do
for it what I can. "
George Bernard Shaw – Irish Playwright
 A leader takes people
where they want to go.

A great leader takes people

where they don't
necessarily want to go,
but ought to be. Rosallynn Cartertest
A man who wants
to lead the
orchestra must
turn his back on
the crowd.
James Crooktest
 A leader is best when people
barely know he exists, not so
good when people obey and
acclaim him, worse when they
despise him.

But of a good leader

who talks little when his work is
done, his aim fulfilled, they will
say: We did it.
ourselves.Lao-Tzutest
 A good leader
can't get too far
ahead
of his followers.
Franklin D. Roosevelttest
The first step to
leadership is
servanthood .
John Maxwell
 Outstanding
leaders appeal to
the hearts of
their followers -
not their minds.
Management means
helping people to
get the best out of
themselves, not
organizing things.
Lauren Appley
"Managers are people
who never put off
until tomorrow what
they can get
somebody else to do
today."
Unknown
The Person
exerting the
Influence.
 What is
Leadership ?
 Leadership – Art or
process of influencing
people so that they will
strive willingly
enthusiastically toward
the achievement of group
goals.
Leadership is the process of
influencing people and providing an
environment for them to achieve team
or organizational objectives.

Mike Hungerford
 Ability to Influence,
Shape & Develop:
 Vision
 Values
Attitudes & behavior
within an organization.
“The Process where a
person “Inspires,
Motivates, & Directs”
their activities to
achieve goals”
 Effective Leadership
increases
the any Project’s ability
to meet
New Challenges
 True Leaders do not Stand Behind
Group to Push; They place
themselves before group as they
Facilitate Progress & Inspire
Group to accomplish
organizational goals.
 A Leader:
Empowers, Motivates & Organizes
people to achieve a Common
Objective, & Provides Moral
Guidance.
Provides Service to the People & a
“Vision for the future.”
 True Leadership

 A function of Knowing
yourself, having Well
Communicated Vision,
Building Trust among
colleagues & taking
Effective Actions. This is
leadership.
(Warren Bennis)
Trust is absolutely
key
to long-term
success.
Jim Brke,
Speed happens
when People
Truly Trust
Each Other.
Edward Marshall
Mistrust Doubles
Cost of
Doing Business.
Professor John Whitney
 “Self-Trust”
is First Secret
of Success and
Essence of
Heroism.
Ralph Waldo Emerson
 Leadership is not:
A position
Building a personality cult
Being indispensable
About blaming others
 Management  Leadership
ensures aligns people
accomplishment of
Plans through work toward
Controlling & vision.
Problem Solving.  Leadership
Management
Motivates &


develops capacity to
carry out Plans inspires
through Organizing people to
& Staffing. accomplish
plan.
 Managers -Leaders develop.
maintain.
 Leaders focus
 Managers focus on people.
on systems &
structure.
 Managers rely
 Leaders inspire.
on control.
 Manager Leader
 Asks how &
 Asks what &
when why
 Eye on the  Eye on
bottom line horizon
 Imitates
 Originates
 Classic good
soldier
 Own person
 Managers Leaders
Control People Motivate People
 Develop people’s talents,
 Control People & control things with
things through system.
system.  Reward effort, skill
 Reward development, &
Conformance, Innovation; Empower
Punish deviation. employees.
 Look to the future
through continuous
 Maintain Status improvement.
Quo.
 Managers have as their goal to
Do Things Right.
 Leaders have as their Goal to

Do the Right Things.

 Managers take  Long
short view. Perspective.
- Managers deal  Leaders
with status quo. challenge it.
 Manager works
 Leaders
around a
develops
mission.
Vision.
Manager prefer working
with People;

Leaders stir emotion.

-Abraham Zaleznick
Business psychologist
 Leader Provides
Operational Support,
not
Operational
Supervision.
THINGS ARE MANAGED,

PEOPLE ARE LED.

Dr. DEMING
 Rational Problem Solver:
 Concerned with procedures, functions,

and organizational objectives.

 More formality.

 Power (authority) from above.

 Nothing to do with manager’s

personality.
 More Intuitive:
 Primarily concerned with results.

 More informal.

 Care about followers’ objectives.

 Power from below – (not part of the

job).
 Manager Leader
Characteristics Characteristics
 Administers
 Innovates
 A company
 An original
 Develops
 Maintains  Focuses on
 Focuses on systems People
& structure  Inspires Trust
 Relies on control  Long Range
 Short Range View perspective
 "People ask the difference
between a leader & boss....
The leader works in the open,
& the boss in covert.

The leader leads &

the Boss drives.“
(Theodore Roosevelt)
 Managers Leaders
Plan projects: Practice:
 Make plans for  Envision the future.
the future (on  Optimize materials
paper). and methods.
 Organize
 Use participate
management.
materials &  Produce Less waste
methods. through better
 Preach MBO, processes.
Push Products.
 Cut costs.
 Innovative products
and services.
 Perform R&D.
 Relationship Between Management &
Leadership
Leading is a Part of Managing:

If you can’t influence & inspire
People to work toward
organizational goals, than all your
Organization & Planning will be
for naught.
Management is Part of Leading:
 No matter how inspiring you may

be, if you don’t Plan & Organize, so

Workers have Necessary Tools &
skills to do Jobs & Reward them
Accordingly, Not succeed.
Managers are
Necessary,
Leaders are
Essential.
Management: Coping with Complexity.
Leadership: Coping with Change.
Management: Planning & Budgeting for
Complexity.
Leadership: Setting Direction for Change
through Creation of a vision.
 A Strategic &
Organizational Vision,
Image of Future Operations
of the organization .
“Vision” without Action is
a “Dream”,
“Action” Without
“Vision” is an Activity.
 "The very essence of
leadership is that you
have to have vision.”
 Theodore Hesburgh, President,
 Vision is your view for
Future where you want
to be, what you want to
become.
 Your long-range goal,
What you are working
toward.
 "Good Business Leaders
Create a Vision,
Articulate the Vision,
Passionately own the
Vision, and relentlessly
drive it to complete."
 Jack Welch

 Vision A sensible & appealing
Leadership Picture of the future.
Creates
A logic for how the vision can
Strategies Be achieved.

Plans Specific steps & timetables to

Management Implement the strategies.
Creates
Budgets Plans converted into financial
Projections and goals.
Authoritarian
Micromanagement Vision
Decree

Forces that Support the Status Quo

 Establish
organizational
Vision

Leader’s Job
Formulate
Strategy for
implementing
Vision

Implement
Manager’s Job organizational
strategy
What is Transformational Leadership?

 Emphasis behaviors that

inspire & nurture others.
 Model of Leadership meets both

challenges of a rapidly changing

environment
& need to emotionally engage everyone
within organization.
  Process of influencing
attitudes & assumptions
of organizational members
& building commitment
to organization’s
Mission & objectives.
 Transformational Leadership is
about a range of behaviors that
include:
Developing Culture of Collaboration
rather than “command & control”
where Change welcomed as an
opportunity rather than a threat.
 Developing & sharing an inspiring vision of
Organization’s future.
 Transactional leadership
occurs when leaders &
followers - in an exchange
relationship in order to get
needs met.
 Transactional Leader does
not have “vision” of
transformational leader.
SelfConfidence
Vision

Ability to articulate

Strong Conviction

Out of ordinary behavior

Change Agent

Environmentally Sensitive

Courtesy of AES Corp.

Verbal Skills
Self Confidence
Inspired Skills
High Risk Orientation
High Energy Action
Potential Power Base
Minimum Internal Conflict
Self promoting
Visionary
Courtesy of AES Corp.
Types of Charismatic Leadership

 Personalizes Charismatic Leader

 Ethical Charismatic Leader
•Use power to serve others.
•Align vision with followers’ needs and

inspirations.
•Consider and learn from criticism.

•Stimulate followers to think.

 Use power for personal gain and impact.
 Promote own personal vision.
 Not willing to consider criticism or
opposing views.
 Demand own decision to be accepted
without argument or question.
 Charismatic Leadership Contrasts
Ethical Leaders Unethical Leaders

• Open two way • One way

communication. communication.
• Coach, develop • Insensitive to the
and support followers’ needs.
followers and
share recognition
with others.
 The Leadership Grid
(1,9) Management:
Thoughtful attention to needs of
people for satisfying relationship leads
to a comfortable, friendly organization
atmosphere and work tempo.
(Country club management)
(5,5) Management:
Concern for
(9,9) Management:
Work accomplished is from
committed people;
interdependence through a
“common stake” in organization
purpose leads to relationships of
trust and respect.
(Team management)

Adequate organization performance is

people

possible through balancing the necessity to

get out work with maintaining morale of
people at a satisfactory level.
(Middle of the road)

(1,1) Management: (9,1) Management:

Exertion of minimum effort to
get required work done is
appropriate to sustain
organization membership.
(Impoverished management)
Efficiency in operations results
from arranging conditions of work
in such a way that human elements
interfere to a minimum degree.
(Task management)

Slide 13-4/Figure 13-3 Concern for production  The McGraw-Hill Companies, Inc., 1998