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HISTORY

i Founder: John Willard Marriott established in 


i J|W| Marriott, Jr| is chairman and chief executive officer
i Type of industry: Hospitality ʹ Hotels world class luxury hotel chain
i MARRIOTT INTERNATIONAL, INC| (NYSE:MAR) Headquartered in
Bethesda, Maryland, USA
i More than 3,500 Properties in 0 countries and territories with
,3,000 employees|
i Ranked as the lodging industry͛s 4  4 company and one of
the best companies to
 for by FORTUNE IN 00
i By Newsweek as one of the greenest big companies in America| In
fiscal year 00, Marriott International reported sales from
continuing operations of nearly $ billion|
i * 
    

 
]eneral Information

i  lodging brands that range from limited


service to full service luxury hotels that meet
the needs of any traveller
i Total Numbers of JW Marriot World Wide: 5
including 4 in India
i JW Marriott Hotels & Resorts are gaining faith
in the hospitality industry for their practical
approach to luxury

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Culture @ Marriott

i People firstͶthe foundation of Marriott's


corporate culture and success for over 0
years! Marriott's belief is that our associates
are our greatest assets| Marriott Culture is the
experience we create for our customers,
which is demonstrated by the behavior of our
associates| It is v v  v v |

4
CUSTOMER SERVICE

i Best of the Best packages to feel ±   of Hospitality


i Marriot Reward Points
i For ]roups, Events & Meetings-complete executive planning package
i Special package for Social events & wedding, Provide      package
i The award-winning luxury Quan Spa boasts soothing therapies
i Best of the location at each place
i Wi-fi connectivity all around & Plasma TV with DVD
i Fresh fruits and complimentary coffee/tea maker in room provide guests
with healthy snacks
i Apart from others, Numbers of Exclusive selected variety in snacks, Food
and drinks
i Premium Arrangement of interiors
i Adventure Passport series targets children ages five to  years old

5
contd

i Marriott ]ift Certificate & Marriott's Revive


Collection
i Marriot͛s founder has also published Two
Books:
i | 2  v  :    - by J|
Willard Marriott, Jr| and Kathi Ann Brown
i |  2        - by
J|W| Marriott

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Founder͛s statement

i J| Willard Marriott summed up the personal


philosophy that drove him his entire life: "A
man should keep on being Ä  Ä, and
constructive things| He should vin
the things that go on in this wonderful world|
He should  and make    Ä ,
to the very  | Sometimes it's  | But
that's what I'm going to do|"


iThank You

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