User orientation workshop

m

mm
  

g
 
  



P 6hat is VTRS ?
P How does it work ?

P How to use it ?

P Short Live Demo

P Frequently ask questions (FAQ)

P Comments and open forums

6
 m

grimary goal of this system is to replace the current database application

developed using Microsoft Access 2000/2003 by a web-based client server
application using ASg Net and SQL Server which will be available as an
intranet site for selected Via Travel Marine Department across Norway and
ghilippines

VTRS was developed to address several user requirements on the first phase
of the project:

 

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6  6)

eCrew 6eb groposed Schema for

service Automated Travel Reservation System
eCrew
Request
6eb page

Client Order
Database

Email Listener
Manual

gNR Email (via Outlook)

Order Viewer and Tagged and work
on request
assignment Module

ARS Query

Order Query gage to Via Travel

Amadeus ARS/CRS Agents
via web service
Select and revert
To client for flight details
(gNR)

XML/SOAg

ghase II
Amadeus Internet
ARS/CRS
6eb services
 6  6)

*6

VIA Travel Reservation System

Systems Flow

webpage

Order Agent grocess orders

Email Reader
Clients Database from database

Agent acquire flight

schedule from Amadeus
6eb Services 6eb web services
services
eCrew
Agent send Schedule to
Client

Amadeus
Client Accept
Schedule
No
Yes

Agent Create gNR

Agent Close Order Agent finalize order

 6' 

P Short description of Icons and functionalities

P live demo

P Best practices

P Comments from Experts (daw!!!)

 6
P Login is the form of identifying a user in the system, credentials needs to be entered;
Username and gassword to be able to identify and challenge user authenticity
before he is allowed to use

P User who forgotten their password must inform the administrator immediately
P Do not allow anybody to use your credentials
P gassword and user profiles can be changed in the system
P User enter the correct email address on his profile

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6 
P Clicking the tool items pops the profile and setting window
 
*'  
  
P Transaction menu

P Auxiliary menu

P Systems Log-off
  
*'  
  
P Incoming Mail Folder

P Incoming Mail Grid and Controls

P Find/Search Controls
 
*'  
  

P 6indow Controls

P Grid Controls

P Order tab controls

 m 
 6'm
P Creating New Orders ² Clicking ´Add New Itemµ pops a window and enable user to
create an Order without
P Order General information details
P Updating an Order Entry
P Creating an Email
P Adding Seafarer Information
P Sending and grinting Emails
P Timatic web Visa requirements
*
,

P Is it secured ?
P How is it run ?

P Desktop Requirements
 
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