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Kultur Dokumente
Communication
Chapter 1: Speaking Skills
What is “Communication”?
Features of Oral
Communication
Speedy exchange
Can ask questions
with immediate
and clarify points
feedback
Partially
Interactive interactive
A speech to a live
Telephone calls
Speaking audience
skills
Non
interactive
Recording
Informative Persuasive
4 Types Of
Speeches
Entertaining Motivational
Demonstrates Helps avoid career
Increases knowledge
knowledge risks
The Importance Of
Public Speaking Skills
(Workplace)
A B
Topic 4: Preparing A Speech Outline
Topic 4: Preparing A Speech Outline
Introduction
Message
Body
Conclusion
Basic Speech Story-based
Types Of
Speech
Outlines
Promotion Of
Factual Speech
Product
Introduction
Basic Speech
Body
Outline
Conclusion
Story
1
Core Story-based
Messag
e Outline
Story Story
3 2
Suggest Strong “call-
Introduction Present Facts
solutions to-action”
Factual Speech
Outline
Present the need for
product
Demonstrate product
Promotion of Product
Outline
Introduction
Body
Conclusion
Reference To A Reference To
Current Events
Subject The Audience
Humour Quotations
Attention Getters
Personal Historical
Stories Reference To Reference
The Event
Shocking
Question Anecdotes
Statements
Know what you are
Be yourself
talking about
Deliverin
Psyche yourself up
gA Work with nervousness
Speech
Facial Body
expressions language