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English For

Communication
Chapter 1: Speaking Skills
What is “Communication”?

“An exchange of ideas, feelings,


or meaning between
two or more persons”
Can occur face to Two people or to a Formal / informal;
face large audience planned / accidental

Features of Oral
Communication
Speedy exchange
Can ask questions
with immediate
and clarify points
feedback
Partially
Interactive interactive
A speech to a live
Telephone calls
Speaking audience

skills

Non
interactive
Recording
Informative Persuasive
4 Types Of
Speeches
Entertaining Motivational
Demonstrates Helps avoid career
Increases knowledge
knowledge risks

The Importance Of
Public Speaking Skills
(Workplace)

Develops and shows Differentiates you in Makes you more


confidence the workplace promotable
Who would you like to be?

A B
Topic 4: Preparing A Speech Outline
Topic 4: Preparing A Speech Outline

Introduction

Message

Body

Conclusion
Basic Speech Story-based

Types Of
Speech
Outlines
Promotion Of
Factual Speech
Product
Introduction
Basic Speech
Body
Outline
Conclusion
Story
1

Core Story-based
Messag
e Outline
Story Story
3 2
Suggest Strong “call-
Introduction Present Facts
solutions to-action”

Factual Speech
Outline
Present the need for
product
Demonstrate product

Provide facts on product

Tell customers to buy


Repeat promotion and
and grab promotions
benefits
Present the need for
Provide facts on product Demonstrate product
product

Repeat promotion and Tell customers to buy


benefits and grab promotions

Promotion of Product
Outline
Introduction

Body

Conclusion
Reference To A Reference To
Current Events
Subject The Audience

Humour Quotations
Attention Getters
Personal Historical
Stories Reference To Reference
The Event
Shocking
Question Anecdotes
Statements
Know what you are
Be yourself
talking about

Deliverin
Psyche yourself up
gA Work with nervousness
Speech

Bond with audience Get a good night’s sleep


Hand Eye contact
movement

Facial Body
expressions language

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