Topic

The Employee participation at Bank

of Baroda
 Company profile
• Maharajah of baroda sir saya ji rao gaekwad
111 founded the bank on july 20, 1908 in the
princely state of baroda, in gujarat.
• The bank has been growing and expanding its
branches successfully. At the turn of a century.
• The bank, along with 13 other major
commercial bank of india, was nationalized on
19 july 1969, by the government of india.
 Cont’
• The bank has its presence in 25 countries
across the world.
• Bank of Baroda is the 3rd largest bank in india,
after State Bank of india and punjab national
bank and ahead of ICICI Bank.
• BOB has totall assets in excess of Rs. 2.27
lakhcrores a network of over 3000 branches
and offices, and about 1100+ATMs.
 Cont’
• As of March 2007, the bank had total deposits worth
Rs. 1,24,915 Crores while it had a total number of
2956 branches located worldwide as on April 2009,
out of which 626 were located in Metro cities, 524 in
Urban areas, 642 in Semi-Urban locations, 1092 in
Rural areas and 72 were located outside India.
• The bank has 10 Zonal Offices and 43 Regional Offices
which help it control its operations nationally. 
 Employee’s details
• Bank of Baroda had a total workforce of 38063
employees offering their services to the
institution as of September 2006.
• Out of these, 13525 were Officers, 16497 were
Clerks while 8041 were Sub-Staff members. 
 problems
• Bank of Baroda was in a serious housekeeping
arrears.
• The Leaders of the unions were under the
wrong impression that Zone was doing well.
 What were the representative want.
Or other matters
• The management representative expressed
the desire that a zero level of pendency in IBTA
could be aimed.
• The unions were asked to extand full
cooperation.
 Employees participation
• The unions leaders came together to discuss
about the problem.
• They provide business targets and actual
performance.
• Create a good network/co-operation.
• Suggested for customer service most.
• Regional managers and the unions leaders
interacting informally.
 cont’
• They used their contacts, neighbourhood and
family relations for new accounts.
• Even peons and messengers went for loan
recovery from small borrowers.
• The unions started agreeing with each other
on business issues.
 results
• Impact on the managers and members of
unions.
• Encouraged the staff towards greater care for
customers and business.
• Total change in the attitude and thinking of
the unions leaders.
• The growth in deposites of branches which
had been declining in previous years.
 Cont’
• Credit restrictions were minimised and zones
advances came very close (8.98) to the banks
advance growth of 9.46 percent.
• The business per employee rose from
57.69lakh to 64.42lakh.
 Conclusion
• The Bank of Baroda household keeping
situation in very serious. But with the good
participation of the employee’s. the bank was
enable to improving bank image, reputation
for service and performance.