New Account Set-Up

Process

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086045-7948_Signature Auto 2.07-New Acct Merchandise
 PCMO (Passenger Car Motor Oil) Customer
Information

 Product Information
High Synthetic
5W-20 5W-30 10W-30 Synthetic
Mileage Blend
Bulk Products
Package Products
Annual Volume
Tank or Package Size
Typical Delivery Size

MD3 ATF MV ATF 15W-40 LE 10W-30 LE Other

Bulk Products
Package Products
Annual Volume
Tank or Package Size
Typical Delivery Size

 Current Supplier? Jobber/Oil Brand

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086045-7948_Signature Auto 2.07-New Acct Merchandise
 PCMO Set Up Form Continued

Equipment Issues Co-Op Advertising

 Who owns the equipment?  Does their current vendor provide
 Is the customer interested in Co-Op advertising?
owning their equipment?  How much?
 What equipment is involved?  Do they use it?
 When is the contract up?  Is this of interest to the customer?
 Any supply agreement?
 What is the amortized value of the Customer Preferences
equipment?  What is important to the
customer?

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086045-7948_Signature Auto 2.07-New Acct Merchandise
 Auto Installed Account Set-Up Form

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086045-7948_Signature Auto 2.07-New Acct Merchandise
 Auto Installed Account Set-Up Form (Continued)

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086045-7948_Signature Auto 2.07-New Acct Merchandise
 Auto Installed Account Set-Up Form (Continued)

 Fields continue to enter multiple facilities (up to 10 if applicable)

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086045-7948_Signature Auto 2.07-New Acct Merchandise
 Each Tier Has Different IAAP and Merchandise Benefits

IAAP Merchandis Credit Card

Tier Funding e Allowance Usage

Havoline  Adjusted
Havoline $1000 Yes
xpress lube rates

 See rates
Havoline per
product $500 Yes
Builder family

 See rates
per
Installers product
$250 No
family

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086045-7948_Signature Auto 2.07-New Acct Merchandise
 Examples of Merchandise You Can
Order With Your Startup Kit Fund

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086045-7948_Signature Auto 2.07-New Acct Merchandise
 Examples of Havoline branded signage and promotion
assets at service counter

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086045-7948_Signature Auto 2.07-New Acct Merchandise