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ACQUISITION STRATEGY
Case studies, Concepts, and Debatable Ideas
Kenny Ong
CNI Holdings Berhad
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1. M&A Trends
2. Rationale for M&As
3. Strategies, Structure, and Optimizing Value in
M&As
4. Considerations, Risks and Pitfalls
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Before we start…
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The Roadmap to Failure
Fred Wiersema and Mike Treacy
The Moment of
Downpresure of
Truth
Unclear Strategy
X
Performance
ctic s
c Ta
- ho
Ad Performance
Freefall
Today’s
performance
Doom Tomorrow’s
Projections actual
performance
Time
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Denial and Defense
• “It’s not really good value our competitor is
offering, because it doesn’t include a lot of our
features.” - ABC vs Air Asia
• “It’s good value but not in our preferred
customer market.” - ABC vs Toyota
• “Sure they’re hurting us, but with their unfair
advantage, what can we do?” – ABC vs MILO
• “The rules we are playing by have always
worked before” – AMEX vs VISA
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The Roadmap to Failure
Fred Wiersema and Mike Treacy
The Moment of
Downpresure of
Truth
Unclear Strategy
X
Performance
ctic s
c Ta
- ho
Ad Performance
Freefall
Today’s
performance
Doom Tomorrow’s
Projections actual
performance
Time
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Ad Hoc Tactics
• Selectively hold discounts to hold business that has
started to go elsewhere
• Introduce new promotions, terms, conditions, and offers to
confuse and cloud the market
• Beef up customer service by adding people to fix mess-
ups and quicken delayed shipments
• Delay capital investments and adjust accounting methods
to portray quarterly financial results more favorably
• Introduce “new and improved” products that are new in
form, but not in substantive ways that are of consequence
to purchasers
• Merge, Acquire, Joint Venture and Ally out of desperation
or without proper considerations
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The Roadmap to Failure
Fred Wiersema and Mike Treacy
The Moment of
Downpresure of
Truth
Unclear Strategy
X
Performance
ctic s
c Ta
- ho
Ad Performance
Freefall
Today’s
performance
Doom Tomorrow’s
Projections actual
performance
Time
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“What is the moral of
the story?”
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What is the Business
Model?
USP
Market
Profit Model
Discipline
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Intro: Market Discipline
• Mamak stall
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Intro: Market Discipline
Customer
Operational Intimacy
Excellence "Exactly what I need"
"A great deal!"
Customized products
Excellent/attractive price
Personalized communications
Minimal acquisition cost and "They're very responsive"
hassle
Preferential service and
Lowest overall cost of flexibility
ownership Recommends what I need
"A no-hassles firm" "I'm very loyal to them"
Convenience and speed Helps us to be a success
Reliable product and
service
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Strategy: Disciplines,
Priorities, and KPIs
Product Leadership
(best product)
Ref: The Discipline of Market Leaders, Michael Treacy & Fred Wiersema; 1995
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The McPlaybook*
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Strategy: Disciplines,
Priorities, and KPIs
Operational
Operational Product
ProductLeadership
Leadership Customer
CustomerIntimacy
Intimacy
Excellence
Excellence •• New,
New,state
stateof
ofthe
the •• Management
Managementbyby
•• Competitive
Competitiveprice
price art
artproducts
productsoror Fact
Fact
•• Error services
services
Errorfree,
free,reliable
reliable •• Easy
Easyto
todo do
•• Risk
Risktakers
takers business
businesswith
with
•• Fast
Fast(on
(ondemand)
demand)
•• Meet
Meetvolatile
volatile •• Have
Haveitityour
yourway
way
•• Simple
Simple customer
customerneeds
needs (customization)
(customization)
•• Responsive
Responsive •• Fast
Fastconcept-to-
concept-to- •• Market
Marketsegments
segments
•• Consistent
Consistent counter
counter of
ofone
one
information
informationfor
forall
all •• Never
Neversatisfied
satisfied-- •• Proactive,
Proactive,flexible
flexible
•• Transactional
Transactional obsolete
obsoleteown
ownand
and •• Relationship
Relationshipandand
competitors'
competitors'
•• 'Once
'Onceand
andDone'
Done' consultative
consultative
products
products selling
selling
•• Learning
Learning •• Cross
Crossselling
selling
organization
organization
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Strategy: Value Disciplines
Product Leadership
(best product)
Ref: The Discipline of Market Leaders, Michael Treacy & Fred Wiersema; 1995
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Strategy: Value Disciplines
Product Leadership
(best product)
Ref: The Discipline of Market Leaders, Michael Treacy & Fred Wiersema; 1995
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Sample KPIs for Each
Discipline
Operational
Operational Product
ProductLeadership
Leadership Customer
CustomerIntimacy
Intimacy
Excellence
Excellence
•• Marketing
Marketing
•• Price •• Functionality
Functionality •• Customer
Price Customer
•• Selection •• ##ofofSuccesses
Successes Knowledge
Selection Knowledge
•• Convenience •• ##ofofFailures •• Solutions
Convenience Failures SolutionsOffered
Offered
•• Zero
ZeroDefects
Defects •• Learn
Learnfrom
fromkey
keyusers
users •• Penetration
Penetration
•• Growth •• Interdisciplinary
Interdisciplinaryteams •• Customer
Growth teams CustomerData
Data
•• Pipeline
Pipeline •• Customer-success
Customer-success
focus
focus
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1. M&A Trends
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M&A Trends
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M&A Trends
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Biggest Trend
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2. Rationale for M&As
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Two Major Rationale for
M&As:
1. Cost Reduction
2. Growth
Strategies for Growth
1.Base Retention
GROWTH
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Rationale for M&As: Growth
Expansion Transformative
1.Consolidate 1.Portfolio
refocus
2.Geographic
2.Diversification
3.Distribution
4.Compensate
Easier Toughe
r
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Rationale for M&As:
Expansion
Expansion 9. De-regularization
Traditional
Incremental Alternative
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Rationale for M&As: Cross
Sectors
Incremental Alternative
Technology Energy
Biomass, Nuclear,
New Delivery, New Sources,
Ethanol, Wind, Solar
Existing Resources
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Possible ‘Outside’ Acquirers
or Investors
Institutional
Fund Managers Financial (Loans) Gov. VCs
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Why do ‘Outsiders’ Acquire
or Invest?
1. Return/Profit 8. Contractual
2. Risk Management/ obligation
Hedging 9. National Agenda
3. Tax-benefits
10.Control Supply Chain
4. CSR/Image
11.R&D portfolio
5. Diversify revenue
12.Control Management
6. Counter-cyclical
balance 13.Alternative Cash
7. Support ‘Mission’ Flow
8. Exclusive rights 14.M&A
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3. Strategies, Structure, and
Optimizing Value in M&As
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Strategies for Growth
1.Base Retention
GROWTH
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How Markets determine
Growth Strategies (1)
• Growth Rate
Growth Strategy Why?
Rate
Fast 1. Market •Maintain market share in strategic
Positioning segments
2. Share Gain •Prepare for market decline
3. Base •Competitors focus too much on
Retention getting new customers
Flat 1. Base •Lose customers slower than
Retention competitors
2. Share Gain •Create scale economics, squeeze
(Acquisitions) costs
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How Markets determine
Growth Strategies (2)
• Churn Rate
Churn Strategy Why?
Rate
Low 1. Share Gain •Buying customer base is cheaper
(Acquisitions) than own efforts
2. Adjacent •New products, old customers
Markets strategy
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Strategy 2: Share Gain
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Buying Market Share:
Acquisition strategy
Net Cost per
Price Customer <
Premium Direct Acquire
Buying
Market
Share Operating
Integration
Model
One Kingdom No evidence of
Pre-integration Blueprint previous company
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Strategy 4: Invade Adjacent
Markets
Adjacent Market = Important Similarities and
Large Differences in:
1. Cost Structure
2. Competitors
3. Customers
4. Critical Capabilities
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Strategy 4: Invade Adjacent
Markets
Traditional
Incremental Alternative
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Strategy 4: Invade Adjacent
Markets
Example: Traditional Utility
Energy Sector
Incremental Alternative
Technology Energy
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Strategy 4: Invade Adjacent
Markets
Vendors/Services
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Strategy 4: Invade Adjacent
Markets
• Is it a promising market?
– Best when market is new and not stable
– You must time your entry carefully
– Entrenched companies usually delay embracing new technology or process
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Strategy 4: Invade Adjacent
Markets
• Can you match the Standards of
Competition in this Market?
– You do have to meet the quality level that is
common in the market
– Three Standards:- Technology,
Relationships, Business-model
– You must have 80 percent of the capabilities
you need to match competitor’s Standards
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Strategy 4: Invade Adjacent
Markets
• Make or Buy?
1. It is easier to meet the standards of
competition if you buy an existing player
2. Adjacent acquisitions must remain as a
separate enterprise
3. Integrate Management Control (systems,
technology)
4. Inter-transfer of management talent,
knowledge and capability are important
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Strategy 5: Acquire new
Business
• No core advantage to bring in
• Investors mind-set vs. Managers mind-set
• Value unlocking via operational
improvements
• Invest in Management/Leadership
• Premium = Combined value > stand alone
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Linking BSC to M&A
Strategy
Financial
Revenue Growth Productivity Market Value
Customers
Internal
Process
Operational Product Customer Investment
Excellence Leadership Intimacy Strategy
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Types of M&A Deals vs.
Considerations
Large Transformation/
Overcapacity Product/
Market Convergence
(Relative)
Consolidation
Size
•Control Pricing
Size
•Similar Product
Offerings
•Pay for Cost synergies
Small
cost of target
Roll-up •Increase revenue thru
broad strength
Small
Consolidation •Consolidate
Size
back office
•Expand Market
presence
Small •Pay for Growth,
Channels
Share Gain Adjacent New Business
(Expansion) (Transformative) (Transformative)
“Running a winning M&A shop”, McKinsey
Types of M&A Deals vs.
Considerations
Large •Expand market
offering
(Relative)
•Expand
Size
Geographic
reach Acquire
•Pay for Growth, products/
Small Channels market
•Revenue
Share Gain
synergies Adjacent New Business
(Expansion) (Transformative) (Transformative)
“Running a winning M&A shop”, McKinsey
Types of M&A Deals vs.
Considerations
Large •Transform Industry Transformation/
•Create new Value Convergence
(Relative)
Proposition
Size
Small
1. Price range
1. Strategy Approval
2. Initial Due Diligence
3. Vision for incorporation
4. Key Synergies
5. Nonbinding Term
2. Approval-to-
Sheet/LOI
Negotiate 6. Negotiation Roadmap
7. Process to Close
1. Strategy Approval
1. Answering Key
2. Approval-to- Questions
2. Debating Valuations
Negotiate
3. Aiming for Integration
4. Dealing with Execution
Risks
3. Deal Approval “Running a winning M&A shop”, McKinsey
Considerations, Risks and
Pitfalls
1. Global footprint vs. Local Presence
2. Anti-trust and Regulatory permissions
3. M&A Accounting Standards
4. ‘Fair Value’ definition in financial reporting =
‘Exit’ price
5. Acquirer and Target having different Risk
Tolerances
6. Public (or Public-hopeful) companies need to
consider EPS after acquisition
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Considerations, Risks and
Pitfalls
7. Synergies and Improvements need to realized
as quickly and efficiently as possible
8. Combined Management capability to deliver
improved performance
9. First 100 days post-acquisition blueprint
10. Culture management
11. Staff Poaching from Competitors (and non-
competitors)
12. Customer Poaching from Competitors
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Consideration: Alternative
Deals to M&A
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Consideration: Alternative
Deals to M&A
Unite business units
Joint
Problem with shared ownership
Venture
New Product Lines
Cost Reductions
Share risk, Share Cost in new markets, R&D
Buy-out clause
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End Note for M&A
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Thank You.