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Kultur Dokumente
› Introduction
› VCX Architecture
› System i Details
› VCX Applications
› VCX Provisioning
3Com
Confidential 2
Introduction
3Com
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Traditional Telephony…
3Com
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… vs. 2006 IP Telephony
› Open system—Standards
Based
― Linux and SIP (Session
Initiation Protocol)
› All telephony features and
functions in software
› Phones receive calls and
power over Ethernet
› Enables simple integration
with existing applications
› Support multimedia
communications
3Com
Confidential 5
What is it?
Hosted
Partition
PSTN
3COM
app(s).
LAN Network
3COM Gateway
3COM
Linux
OS
3Com
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VCX Architecture
3Com
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VCX IP Telephony Solution
3Com
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VCX IP Telephony solution Architecture
Applications
Open
Syste
m
______ IP Messaging IP Presence IP Conferencing IP Contact
Center
Administration
SIP SIP
Management
IP Call Processing
Internet
&
SIP VCX
IP Telephony
Call Servers
SIMPL SIP SIP
Enterprise Media Gateways & SIP Devices
E Management
System,
Web
Linux Provisioning,
& CDR Digital Media FXO/FXS Analog PBX Integration SIP IP & Soft Phone
Reporting Gateways Media Gateways Device WiFi Phones
XML
PSTN Digital
Phone
Analog Phone & Fax PBX
3Com
Confidential 9
VCX System components
3Com
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IBM System i Server
› System i™
― Install faster
― Maintain easier.
― System i solutions provide reliable
and secure ways to simplify your IT
so you can invest the savings in
business innovation
― Supports Services Oriented
Architecture (SOA), PHP scripting,
web-facing apps
― Excellent consolidation platform
― Enhanced security and intrusion
detection
3Com
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Components - System i Server
595
8-64 way
V5R3 &
V5R4
570
2-16 way
550
1-4 way
520
1-2 way
Mid-sized to Large
Enterprises
Small to Mid-sized
Enterprises
3Com
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System i Details
3Com
3Com
Confidential
Confidential 13
LPAR Definition
Multiple independent
logical systems (LPARs)
in 1 physical server
Dynamic LPAR: move CPU, memory, physical and virtual I/O cards
between LPARs while they are running
3Com
Confidential 14
Hosted Telephony with Messaging and
Conference Modules
Virtual Ethernet
POWER Hypervisor
i520
3Com
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HA Telephony using a Single System with two
sets of LPARs
POWER Hypervisor
Primary Secondary
i520 •The 3COM Telephony servers have built-in support for replication
between the Primary and Secondary server
• Roles may be swapped to allow maintenance on either hosting
LPAR or Telephony LPAR
3Com
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HA Telephony using Two Systems
i5/OS Telephony IP
Hosting & Conferencing
LPAR Messaging LPAR
LPAR
Virtual I/O
Virtual Ethernet
POWER Hypervisor IP
i5/OS Telephony
Hosting & Conferencing
Messaging LPAR
Primary LPAR
LPAR
i520
•The 3COM Telephony servers
have built-in support for Virtual I/O
3Com
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VCX IP Telephony Software
Components
› VCX Software includes de following components:
― Call Processor – performs call processing functions and generate
Call Detail Records (CDRs).
― Authentication and Directory Services – User authentication and
authorization. User-specific routing or translation. Routing and
Translation functions.
― Accounting Service – Sends, Exports and Manages CDRs
― SIP Phone Downloader – Provides the SIP application image to
the 3Com Phones.
― Common Agent – Provides the SNMP agent for management the
VCX Server
― Provisioning Service – Provides a Web-Based user interface for
managing authentication and directory data.
― Call Records Service – Stores CDRs received form the accounting
service.
3Com
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VCX Software Components
VCX IP Telephony
Authentication &
Call Record Server Routing Server VCX IP Conferencing
3Com
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VCX Convergence Applications
Suite
M • IP Conferencing
IP Messaging
IP Telephony
A S
Industry Solutions
IP Mobility
N E
A C • Presence
G U
APIs
E R • IP Contact Center
M I
E T
N Y • Convergence Client
Call Control, Authentication,
T Presence, Location, Privacy
Secure Converged
• Soft phone
Networks
• Management
3Com
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VCX SIP Phones Portfolio.
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VCX Calling Features
IP Contact Center
― Call Pick Up, Camp on, Hunt Groups, Paging
IP Conferencing
› Advanced multimedia and applications support M
IP Messaging
IP Telephony
― Video, instant messaging presence A S
tions
IP Mobility
› Multi-Site Deployment Flexibility N E
ustry
― Centralized or Distributed Architecture A C
APIs
― Range of server platforms for scalability G U
― Total system scalability to over 50,000 E R
― Fully Software Based & Runs on System i Servers M I
― Can be run concurrent with other Convergence Application
E T
Suite Modules on the same server N Call Control, Authentication, Y
Presence, Location, Privacy
› High Scalability & Availability T
― Small Branches to Very Large Secure Converged
Networks
― Fully redundant architecture
― Geographically distributed redundancy
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VCX IP Messaging Module
IP Contact Center
IP Conferencing
› Richer User Experience M
IP Messaging
IP Telephony
― Flexible TUI A S
utions
IP Mobility
› Programmable API to build apps., TUI N E
ustry
― Groupware GUI Integrated A C
APIs
G U
› Microsoft Exchange, Lotus Notes E R
› High Scalability & Availability M I
E T
― Small Branches to Very Large
N Call Control, Authentication, Y
― Geographically distributed redundancy T
Presence, Location, Privacy
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VCX IP Messaging Voice Mail Features
› Voice Messaging
― Send, review, reply, forward, annotate, forward, save, delete
― Reply by sending a message or placing a call
― Short cut keys to most used features
― Non-subscriber coverage
› Multiple personal greetings
― Normal, busy, extended absence, scheduled greetings
› Notification procedures
› Auto-delivery to an e-mail account
› Future delivery
› Global and personal distribution lists
› Virtual calling card
› Personal auto-attendant
› Delivery reports
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VCX IP Conferencing Module
(Voice)
› Audio conferencing
Works with SIP-phones or VCX Gateways Business Applications
›
› Scheduled or Meet Me audio conferences
Convergence Center
› Automated Name Announcements at entry/exit of client
attendees
IP Contact Center
IP Conferencing
› Conference moderator with conference privileges
M
IP Messaging
IP Telephony
› Restricted or Public conferences A S
utions
IP Mobility
› Touch Tone controls for conference N E
ustry
A C
› Runs on VCX Linux
APIs
G U
― Supports up to 300 simultaneous sessions E R
― And, up to 150 participants in a single session. M I
E T
N Call Control, Authentication, Y
Presence, Location, Privacy
T
Secure Converged
Networks
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VCX Presence Module
IP Contact Center
IP Conferencing
› Subscribers subscribe to M
IP Messaging
IP Telephony
publisher’s state A S
tions
IP Mobility
N E
stry
―Forms ‘Contact lists’ A C
APIs
G U
› On-hook, off-hook reporting E
M
R
I
E T
› SIMPLE-based Instant Messaging N Call Control, Authentication,
Presence, Location, Privacy
Y
T
› Runs on VCX Linux Secure Converged
Networks
3Com
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VCX Convergence Center client
Instant IP Video
› Data Presence Message
› Telephony
901442432679
901442432679
http://www.3com.com/voip
Presence
› Instant
Messaging
› Drag to call
› Softphone Presence
› Click to video
› Drag to share
› Drag to hold,
conference
IP Telephony
Document sharing
IP Conferencing
IP Messaging
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VCX Provisioning
3Com
Confidential 31
VCX Provisioning System
› 3 levels of administrator
― Admin
› Provides access to all
system features
― Manager
› User administration
― Dir
› Directory and Routing
administration
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VCX User Configuration
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VCX Phone Profiles
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Wizard Based Routing
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Enterprise Management System
IP Contact Center
― Remote software upgrade for supported VCX
IP Conferencing
components M
IP Messaging
IP Telephony
― On demand Music on hold File transfers to A S
utions
IP Mobility
Messaging servers N E
ustry
› Controlled multi user access A C
APIs
› Scalable & Extensible G U
E R
› Gateway MIBS supported M I
― SNMP v3 E T
― Traps for N Call Control, Authentication, Y
Presence, Location, Privacy
› System/Application (Call processor, IPM, Data T
Service) status
Secure Converged
› Registration/loss of registration of IPM, Networks
Gateways
› IP Messaging
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Thank You