PRESENTATION ON BSNL

HISTORY OF BSNL
• BSNL formed in october 2000 is world ‘s largest seventh
largest telecom company.

• With in a span of five year it has become one of largest

public sector in INDIA.

• Earlier it was part of P&D,but in 1975 the DOT was

separated.
VISION OF BSNL

• To became the largest telecom

services provider in india
 MISSION

• To provide world class state of art

technology telecom services to its
customer on demand at competitive
prices.
• To contribute to growth of the
country’s economy.
Contributes towards
• National plan target of 5oo million subscriber base for the
country by December 2010.

• Broadband customer base of 20 million in India by2010 as

per Broadband Policy 2004.

• Providing telephone connection in villages as per

Government Policy.
 SERVICES

• TELEPHONE
• LEASED LINE
• VAS
• ISDN
• BROADBAND
• FTTH etc.
PERSONNEL OF BSNL
GENERAL INDIA TELECOM
MANAGER SERVICES

DEPUTY MBA + Btech.

MANAGER
DIVISION BY PROMOTION
ENGINEER
SUB-DIVISIONAL BY
ENGINEER PROMOTION
JUNIOR TELECOM Btech.
OFFICER

TELECOM TECHNICAL DIPLOMA

ASSISTANCE (POLYTECH)

TELECOM OFFICE HSC

ASSISTANCE
STUDY OF PERFORMANCE
APPRAISEL
Performance appraisl is the process of
assessing the performance &
progress of an employee against the
well defined standards.it is concered
with measuring quantitative and
qualitative the performance of
employee.
Appraisal for Executives and
Non-Executives.
• Executives - Annual Performance
Appraisal Report (APAR)
• Non- Executives - Annual
Confidential Report (ACR)
Raters in P.A
CADRE REPORTING REVIEWING
AUTHORITY AUTHORITY
GM CGM HR

DGM GM CGM

AGM DGM GM
SDE AGM DGM
JTO SDE AGM
TTA.RM JTO SDE
 PROCESS OF PERFORMANCE

INITIATION BY HR DEPARTMENT

SELF APPRAISAL

APPRAISAL BY REPORTING
AUTHORITY

APPRAISAL BY REVIWEING UTHORITY

DISCLOSURE TO EMPLOYEES

REPRESENTATION

FIANL CUSTODY
NUMERICAL GRADING
S.NO APAR RATE SCORE
GRADE
1 8-10 o.s 9

2 6-8 v.g 7

3 4-6 g 5

4 Below 4 0
 LIMITATIONS
 Problem in collection of detailed
information as the company
personnel does not have a clear
idea of its own techniques.
 Company is not willing to disclose
all the information regarding their
programs.
SUGGESTIONS
 In order to make hr dept. more effective bsnl
must use some advance technologies,still
now work is done in bsnl in traditional way.

 They should hire some young age person for

improving the efficiency ,,,,,,most of the
employee in bsnl is age of 35 to 50

 4.Working time should be maintain,proper

investigation should be there if any of the
employee does not follow the provission
WORK EXPRIENCE
 My work experience at bsnl was
good,I got practical knowledge of
hr dept in bsnl.
 Got knowledge about process of
p.a
CONCLUSION
 BSNL enjoys the confidence of its
customers since it provides quality
services at competitive price.
 It is the first company to provides its
services to remote areas of the country.
 It still leads in terms of landline.
 Overstaffing in bsnl has been a major
problem decreasing its efficiency
THANKS

BY.RUBINA LALOTRA