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My Presentation Scope

î While the canvas for discussion is very broad, I


will limit myself to share with you few principles
of eChoupal that enabled its deployment at
grassroot to become

‡ Sustainable

‡ Scalable

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ITC eChoupal

A Quick Look

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The eChoupal Services
î Gelevant & Geal-time Information
‡ Commodity prices, Local Weather, News

î Customised Knowledge
‡ Farm Management, Gisk Management

î Supply Chain for Farm Inputs


‡ Screened for Quality, Demand Aggregation for Competitive
Prices & Efficient Logistics

î Direct Marketing Channel for Farm Produce


‡ Lower Transaction Costs, Better Value through Traceability

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ther Services through eChoupal

î Distribution of Products and Services to Gural


Markets

î Micro marketing
‡ Product/Services Demos
‡ Marketing and Brand Building activities

î Pilots
‡ Bhoomi
‡ eHealth with Private Health Service Providers
‡ eEducation
‡ Gural BP

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Current Network Size
State Choupals Hubs

Madhya Pradesh 1750 43

Uttar Pradesh 1750 42

Maharashtra 900 22

Gajasthan 500 15

Karnataka 100 2

Andhra Pradesh 150 3

Choupals 5,150 127

Villages 31,000

Farmers 3,500,000

Adding Six New Choupals Every Day


Intend Scaling up to 100,000 Villages in 15 States by 2010
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Deployment Principles

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A1 Co Creation
î End-to-end solution is designed collaboratively
‡ Identify major problems and
‡ solve them with efficiency and transparency

î When we started, it was with a FMCG approach, with


reliance on
‡ Market Gesearch
‡ Focus Groups

î« and then the approach quickly changed to


µPrototypes¶ to enable experience and obtain feedback
‡ An iterative approach to build models to solve the real world
problems of the Individual and of the Community

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Solution : Access to Price Information ± Anytime & In the
Village

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Solution : Transparency and Accuracy in Weighment

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Solution : Modern Methods for Quality Assessment

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A2 Must have a well thought out
Business Model
î Who Pays ?

î Who Guns ?

î Who Monitors Quality?

î What are the Value Propositions to the Stake


Holders ?

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The ITC eChoupal Proposition
î Step 1: Leveraging ICTs for empowered access to
markets (inputs & outputs)

î Step 2: Economic viability of IT infrastructure


investments is justified through Win-Win business
models, hence also scaleable

î Step 3: Customer responsive IT infrastructure in


the villages facilitates access to supplementary
Education, Health, Employment, eGovernance
services

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ICTs make it possible !
î The eChoupal Price Discovery : Farmer @ Geceiving
End Vs Empowered
‡ Value through Unbundling what was bundled together earlier
(Information & Transaction)
± Unbundles
â   
             
      

â                    

          
  
         
      

î The Input Transaction


‡ Value through Bundling (Information, Knowledge, Transaction)
what was available unbundled earlier
± Bundles
â 
            
  
â    !  " 
 #  
â #     
      
        
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A3 The rchestrator
î Who rchestrates the multiple entities?
‡ The scale and complexity inherent makes it a high
maintenance network

î The rchestrator has to ensure


‡ There is a µBig Picture¶ to what is initiated
‡ µChanging Needs¶ are tracked and are efficiently
responded
‡ µContinuous Innovation¶ of the business model is
ensured for its long term relevance

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A4 The Infrastructure

î Must have Three Tiers

‡ Local part for Gesponsiveness

‡ Gegional level for Controlling

‡ Apex element for Gesources Allocation

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3 X 3 eChoupal Infrastructure
î ICT Kiosk with Internet Access
‡ In the house of one trained farmer, !   
‡ Within walking distance of target farmers Link

î Warehousing Hub / Store


‡ Managed by the erstwhile middleman, !  
‡ Within tractorable distance of target farmers Link

î Collaborative Network of Companies


‡ rchestrated by „ 
‡ With a Pan-Indian presence Link
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A5 Capability Building
î Build Customer rientation right across the Chain
‡ ³Customer is Ô  reason´

î « and also the necessary Functional and Process skills


‡ Working Capital
‡ Demand Creation / assessment

î « along with the Soft Skills


‡ Feedback
‡ Quality / Customer Service

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Taking ICTs & Biz Models to
Gural India

Training
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Taking ICTs & Biz Models to
Gural India

Power Connectivity

Website
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eChoupal Sagar
Thank You
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Thank You

visit www.itcportal.com for more details on ITC eChoupal


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