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 Enterprise software products company with a global footprint


 Publicly Owned, listed on Bombay Stock Exchange
 300+ strong team
 Headquartered in Hyderabad, India

 Extending our reach in EMEA and America

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è @elecom
è Banking & Finance
è Insurance
è Utilities

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è D onࣛt just meet, but exceed customer expectationsࣟ

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 Intense @echnologies chosen as NASSCOM's


Emerge 50 companies for the year 2010

 UniServeञ chosen as the Best Software Product


under Established Indian Company category.

 IBM Beacon Award Finalist in the year 2011 in the


category of overall technical excellence

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ocument Business Intelligent ata Communications


Management Process Management Management
System Automation

- 
- 
 
Email
Response Know Your
Management Customer istributed Output
Self Care
System (KYC) Management

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Service Barred

Verification in progress

Service Activated

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ü Rate Plans ü Rate Plans


ü Network Coverage ü Network Coverage
ü Value Added Services ü Value Added Services
ü Rapid Service Activation ü Slow Service Activation

Which @elecom Operator


would she
choose, if both offer
comparably similar services?

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Manual routing to Manual routing for
verification team scanning Customer ocuments
@elecom
Operatorࣛs
Outlet
MS for
digital
document
Supervisor Supervisor storage
@elecom
Operatorࣛs
Outlet

@rigger for
activating / de-activating sent
according to document audit Physical
document Storage
House

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Image Auditing
@eam

ü ata entry into eForms ü Appending scanned


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from physical forms customer documents to
ü Service activation trigger eForms
ü Initiation of workflow

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Error
u +#   O    Correction
@eam



@elecom
Images 
Operatorࣛs ata Entry
/ ocument
Sales Office Accepted
@eam
/Retail Outlet Supervisor

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Image Auditing Executives

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Operatorࣛs Image Auditing ocument Repository
Sales Office @eam Accepted
/Retail Outlet Supervisor

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ata Entry Executives  

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@eam

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Supervisor
Images /
Validation ata Entry
Image documents
Auditing @eam @eam

Error Correction Executives Error Correction Executives


for image auditing for data entry

MS Yes ocument No Barring


Repository Accepted System

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ata Entry "   Central
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@hank You

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