Global TTS Capability Grid Client Portal

GTS Client Advisory Board, London, 1-2 October 2009

Global TTS Capability Grid Overview

What is the Global TTS Capability Grid?
A powerful web-based tool that provides a real-time view of Citis Global Transaction Services extensive product capabilities in the 109 markets where it provides cash management, trade services and trade finance to clients. Offers a range of search criteria that allow the user to quickly identify product availability. Full details can be viewed online or downloaded for offline use.

GTS Client Advisory Board, London, 1-2 October 2009

Global TTS Capability Grid Internal Use

The Grid was developed to support Citi staff for the efficient management of customer relationships. It provides users with the information necessary to advise customers quickly and clearly of Citis TTS product offerings, allowing customer requirements to be aligned with the extensive range of Citis TTS products. This information is offered in a consistent manner across the breadth of Citis global presence in over 100 markets.
Client Solution CRM

Request For Proposal

Client Solution Life Cycle

Global Capability Grid

1 Needs Analysis

2 Solution Development

3 Presentation/ Proposal

4 Negotiation

5 Banking Mandate

6 Pending Implementation

7 Active Implementation

8 Live Solution

GTS Client Advisory Board, London, 1-2 October 2009

Global TTS Capability Grid Evolution

Phase 1: Global TTS Capability Grid Internal Version Phase 2: Global TTS Capability Grid Internal access for Client use

Internal Citi users Access through Citi intranet Full product data available

COMPLETE

Internal Citi access for delivery to Clients Access through Citi intranet Relevant product capabilities available

Under Development

Phase 3: Global TTS Capability Grid Full Client Portal

Direct Client use Secure access via internet Relevant product capabilities available

Under Development

GTS Client Advisory Board, London, 1-2 October 2009

Global TTS Capability Grid Client Use Vision

We envision the Global TTS Capability Grid, accessed via the Client Portal, to be one element that allows Citis corporate partners to model their treasury strategy and development
Three elements to define treasury strategy:

Country Profile

Market Guide for Treasury

Global TTS Capability Grid

The Global TTS Capability Grid can add value to your organization:

Market information and available banking capabilities may drive strategy and business development Definitive, one-stop source for standard product capabilities globally and locally Availability of each capability is a function of channel, thus detailed channel information is connected to capabilities Fast online access to detailed product offering, consistently cutting across all local and regional markets Functionality to submit an Order for Services or Request for Proposal directly to your Citi GTS team Download pre-formatted reports or full data sets of detailed Citi capabilities

GTS Client Advisory Board, London, 1-2 October 2009

Country Profile

Citi Country Profiles are a resource created by local market experts on the ground in each country Includes pertinent high-level information:

General country overview

Banking system Banking holidays

Clearing system Foreign exchange controls Withholding taxes Trade regulations Investment opportunities General Citi solutions and services

GTS Client Advisory Board, London, 1-2 October 2009

Country Profile Australia Example

GTS Client Advisory Board, London, 1-2 October 2009

Global TTS Capability Grid Client Portal

GTS Client Advisory Board, London, 1-2 October 2009

Global TTS Capability Grid Client Portal

GTS Client Advisory Board, London, 1-2 October 2009

Global TTS Capability Grid Client Portal

GTS Client Advisory Board, London, 1-2 October 2009

Global TTS Capability Grid Client Portal

GTS Client Advisory Board, London, 1-2 October 2009

Pre-Defined Analytics
Pre-Defined reports and analytics will be available to download, filtered by country
PAYMENTS ACH COUNTRY CFX Austria Belgium Bulgaria Croatia Czech Republic Denmark Estonia Finland France Germany Greece Hungary Ireland Italy Latvia Lithuania Luxembourg Malta Netherlands Norway Poland Portugal Romania Russia Slovakia Slovenia Spain Sweden Switzerland Turkey UK Ukraine No Presence Via PBS *** ** *** N/A N/A Via PBS Via MultiCash CitiDirect/Local Delivery Via MultiCash SWIFTN et CFX DOMESTIC WIRES CitiDirect SWIFTNet CROSS-BORDER WIRES CFX CitiDirect SWIFTNet SEPA CREDIT TRANSFERS CFX CitiDirect SWIFTNet CFX CitiDirect CHEQUE PAYMENTS SWIFTNet Chequeb ook WorldLink CFX CitiDirect/ Local Channels

PAYROLL PAYMENTS

No Presence No Presence No Presence -

Via MultiCash BPP via CitiDirect

Via Equens

No Presence Via Equens No Presence AEB 34/34.1 via CitiDirect * -

* Available on CitiDirect from April 2009, subject to successful testing ** Hungary Postal Vouchers *** Italy Payment Order Cheques

GTS Client Advisory Board, London, 1-2 October 2009

Visual Analytics
Visual analytical representations, such as heat maps, will be available to complement full data analytics reports:
Availability of Non-Urgent Domestic Payments, via CitiDirect, in Latin America:

Not Applicable in Market

Not Currently Available; Consult Product Manager

Under Development
Under Pilot Use Live

GTS Client Advisory Board, London, 1-2 October 2009

Feedback

How do you envision your corporation using the Global TTS Capability Grid Client Portal? How does your corporation approach treasury optimization projects? In what way would you like prefer to access this information?

CitiDirect, External Website, Physical Book, or via another channel? From what perspective?

By country, including every product? By product, segregated by country?

How will your corporation benefit from this resource? What additional features would you like to have added?

GTS Client Advisory Board, London, 1-2 October 2009