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ORGANISATION

MD

VP

(Horizontals)

GM AGM Manager Asst Manager FIN MKT OPN Maint


(Verticals)

HR

Pur Admin Stores

Organization where there is no or little communication between departments


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Departments function in isolation Have their own objectives More worried about their own problems than others Have own systems of data collection and analysis Available only to the top management (as summary reports) Not to the other departments.
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The result Various departments end up pulling it in different directions Sometimes the departmental objectives can be conflicting Thus disrupting the normal functioning of the organization

MANAGEMENT INFORMATION SYSTEMS Support many of the day-to-day decision making needs of the management. Reports, charts, graphs, displays Provide information that managers have specified in advance. Pre-defined information satisfies the needs of managers at the operational levels of the organization who are faced with the structured type of decision-making.
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THE PROBLEM WITH THESE M I S They operate at departmental level Give information that has been predefined. Each department will have its own database and information systems. These systems will produce different reports of varying detail that were specified when the systems were built.
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THE PROBLEM WITH THESE M I S Do not have any information about other departments. Summary reports often fail in capturing the real picture. Beyond designed reports, systems are of no help.

Contd

THE PROBLEM WITH THESE M I S Lack the integrated approach. All these systems will perform in isolation. Information to be derived from two systems, Get the necessary reports from both systems and then correlate and combine the data.
Contd

No good decisions with the isolated data Lose valuable time that could have been better spent in decision-making.

Information - key resource The right information at the right time Enables decision- makers Chances of succeeding is high.

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CURRENT SCENARIO
 STIFF COMPETITION BUYERS MARKET  CHANGING MARKET NEEDS  WELL-INFORMED AND DEMANDING CUSTOMER  GLOBALIZED OPERATIONS  SHORT LEAD TIMES

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CHARACTERISTICS OF M I S
 RELEVANT  ACCURATE,  TIMELINESS  MECHANISM TO COLLECT, COLLATE, ANALYSE AND PRESENT HIGH QUALITY INFORMATION
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INTEGRATED MANAGEMENT INFORMATION Produces information using the inputprocess-output cycle Information system consists of three elementspeople, procedures and data. People follow procedures to manipulate data to produce information

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In computer world, the definition of information systems is An organized combination of people, hardware, software, communication networks A data resource that collects, collates, transforms and disseminates in an organization.

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THE ENTERPRISE
The entire organization is considered as a system All the departments are its subsystems. The information is stored centrally and is available to all departments This transparency and information access ensures that the departments no longer work in isolation pursuing their own independent goals.
Contd
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THE ENTERPRISE
Each sub system works towards the common goal. The ERP system helps to accomplish this task Automating business process and functions Helping the organization to work and move forward as a single entity
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