Communication Barriers

Atta zaib reky Baloch

Form: Quetta Balochsiatan
Agenda

 Definition
 Communication Barriers
 Guidelines
 Conclusion
Definition
 What makes Communication complex,
difficult, and frustrating are the barriers we
put in the way.
Barriers to good communication
 Distortions
 Perceptual
 Deceptive Tactics
 Cultural
 Language
 Interpersonal
Distortions
 Physical Distortion  Mental Distortion
 Uncomfortable chairs  Emotional distractions
 Poor lighting can also get in the way
of your message
 Health problems
 Or some other irritating
conditions
 Perceptual
 A traveler was walking down a road when he met a man from the
next town. "Excuse me," he said. "I am hoping to stay in the next
town tonight. Can you tell me what the townspeople are like?"
"Well," said the townsman, "how did you find the people in the
last town you visited?"
"Oh, they were an irascible bunch. Kept to themselves. Took me
for a fool. Over-charged me for what I got. Gave me very poor
service."
"Well, then," said the townsman, "you'll find them pretty much
the same here”.
 Perceptual
 We all see the world differently
 Every individual has different perception of life
 Perception: People’s individual interpretation of the sensory
world around them.

Selective Perception

Sender Receiver
Deceptive Tactics
Using illegal/ unethical tactics to manipulate
receivers blocks communication & ultimately
leads to failure
 Exaggerate benefits
 Inaccurate statistics
 State opinions as facts
 Hide negative information behind an
optimistic attitude
Cultural
 Behavior patterns
 Signs of belonging
 Mutuality of interest
Language
 Unfamiliar with our expressions, catchphrase
and jargon – colloquialism
 Variations in language – accent, dialect
 Non-verbal Messages
 Guidelines for Overcoming
Communication Barriers
 Be precise, clear and focused
 Observe ethical values
 Facilitate feedbacks
 Control your emotions
 Do effective listening
 Reduce the number of messages
Conclusion
Communication Barriers can be reduced and
overcome if proper approaches and
methodologies are adopted
Thank You 03337946564