1

EFFECTIVE COMMUNICATION
2

PRESENTED BY THE STUDENTS OF

F.Y.BBI
3

GROUP MEMBERS
ANKIT SUMIT SAMIDHA PANKIT MILIND DIKSHA RUCHIKA 08 20 23 26 40 45 47

LETS DISCOVER THE POWER OF COMMUNICATION

What is Communication
Art of getting your message across effectively through: first & simplest way Body Language can make or mar Written words reflects importance Visuals leaves greatest impact
Spoken words
6

WHY COMMUNICATIONu

to express our emotions achieve joint understanding to get things done pass on and obtain information reach decisions develop relationships
7

WAYS & EFFECTS OF COMMUNICATION

FORMAL

Less Flexible, More Accurate but less responsive.

INFORMAL

More Flexible, Less Accurate but responsive.

8

Research shows, communication is

55% body language

7% words

38% style

TYPES & METHODS

WRITTEN SPOKEN

Letters, Memos, Reports

Conversations, Interviews, Phone Calls, Requests Facial expressions, Actions, GESTURES Voice Tone, Silence, Stance Photographs, Paintings, VISUALS Videos, Film MULTIMEDIA Television, Newspaper, Magazines, Internet
10

HOW THE COMMUNICATION FLOW

11

Communication : The Flow

Channel Formulating Message Delivery

Sender
Feedback Response
Understanding

Receiver
Perception

12

SPEAKING SKILLS
13

Speaking
A wise man reflects before be speaks; a fool speaks, and then reflects on what he has uttered.
- French Proverb.

14

While Speaking

Take initiative Be polite Be pleasant (smile, jokes) Be clear and concise (tone, accent, emphasis, pronunciation) Cite negative opinions honestly, but in a positive manner Seek Feedback
15

LISTENING SKILLS

16

Listening why is it important?

45%

Speaking

30%

16% 9%
17

Objective of Listening is
to to to to receive information understand effectively enhance clarity empathize

18

So, while Listening

Avoid distractions Do not interrupt unnecessarily Be active (show interest) Paraphrase what youve heard Throw an echo

19

WRITING SKILLS

20

Clarity in Writing

Rs 1000000000 Rs. 10,00,00,000/Rs. 10 Crore

21

Keep in mind while writing

Visualize the reader when you are writing Dont write unbroken paragraphs Use numbered paragraphs to make cross-referencing easier Punctuation plays the role of body language in writing
22

PRESENTATION SKILLS

23

While Presenting
Research (find out facts & figures) Prepare (Introduce, Discuss, Conclude) Rehearse Be confident Present Use proper media

24

CONCLUSION
WE TRIED BEST TO SATISFY YOUR EXPECTATIONS. HOPE YOU LIKED IT. WE GOT TO LEARN A LOT FROM THIS PROJECT. THIS WOULD HELP US IN THE FUTURE. THANKYOU FOR GIVING US CHANCE TO PRESENT BEFORE YOU

25

THANKYOU

26