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Overview
q q q q q q
Introduction Qualitative Forecasting Methods Quantitative Forecasting Models How to Have a Successful Forecasting System Computer Software for Forecasting Forecasting in Small Businesses and Start-Up Ventures Wrap-Up: What World-Class Producers Do
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Demand Management
Independent demand items are the only items demand for which needs to be forecast q These items include:
q
q q
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Demand Management
Independent Demand
(finished goods and spare parts)
Dependent Demand
(components)
B(4)
C(2)
D(2)
E(1)
D(3)
F(2)
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Introduction Introduction
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Demand estimates for independent demand products and services are the starting point for all the other forecasts in POM. Management teams develop sales forecasts based in part on demand estimates. Sales forecasts become inputs to both business strategy and production resource forecasts.
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Forecasting is an Integral Part Forecasting is an Integral Part of Business Planning of Business Planning
Inputs: Market, Economic, Other Forecast Method(s) Demand Estimates
Sales Forecast
Management Team
Business Strategy
Time Span
Years
q
Units of Measure
Dollars, tons, etc.
Medium-Range
Months
Short-Range
Weeks
Specific product quantities q Machine capacities q Planning q Purchasing q Scheduling q Workforce levels q Production levels q Job assignments
q
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Forecasting Methods
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Technique
Managers Opinion Executives Opinion Sales Force Composite Number of Firms
Low Sales
40.7% 40.7% 29.6% 27
High Sales
39.6% 41.6% 35.4% 48
Source: Nada Sanders and Karl Mandrodt (1994) Practitioners Continue to Rely on Judgmental Forecasting Methods Instead of Quantitative Methods, Interfaces, vol. 24, no. 2, pp. 92-100. Note: More than one response was permitted.
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Qualitative Approaches
q
Usually based on judgments about causal factors that underlie the demand of particular products or services Do not require a demand history for the product or service, therefore are useful for new products/services Approaches vary in sophistication from scientifically conducted surveys to intuitive hunches about future events
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Executive committee consensus Delphi method Survey of sales force Survey of customers Historical analogy Market research
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Based on the assumption that the forces that generated the past demand will generate the future demand, i.e., history will tend to repeat itself Analysis of the past demand pattern provides a good basis for forecasting future demand Majority of quantitative approaches fall in the category of time series analysis
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Technique
Moving Average Simple Linear Regression Naive Single Exponential Smoothing Multiple Regression Simulation Classical Decomposition Box-Jenkins Number of Firms
Low Sales
29.6% 14.8% 18.5% 14.8% 22.2% 3.7% 3.7% 3.7% 27
(more than $500M) 29.2 14.6 14.6 20.8 27.1 10.4 8.3 6.3 48
High Sales
Source: Nada Sanders and Karl Mandrodt (1994) Practitioners Continue to Rely on Judgmental Forecasting Methods Instead of Quantitative Methods, Interfaces, vol. 24, no. 2, pp. 92-100. Note: More than one response was permitted.
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q q
A time series is a set of numbers where the order or sequence of the numbers is important, e.g., historical demand Analysis of the time series identifies patterns Once the patterns are identified, they can be used to develop a forecast
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Sales
x x x
xx x x xx x x x x x x x xxx x x x x x xxxx
x x
x x x
x x
Year
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Trends are noted by an upward or downward sloping line Seasonality is a data pattern that repeats itself over the period of one year or less Cycle is a data pattern that repeats itself... may take years Irregular variations are jumps in the level of the series due to extraordinary events Random fluctuation from random variation or unexplained causes
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Seasonality Seasonality
Length of Time Before Pattern Is Repeated Year Quarter Year Month Year Week Month Week Month Day Week Day 7 Number of Length of Seasons Season in Pattern 4 12 52 4 28-31
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q q q q q q q
Determining the use of the forecast--what are the objectives? Select the items to be forecast Determine the time horizon of the forecast Select the forecasting model(s) Collect the data Validate the forecasting model Make the forecast Implement the results
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Linear Regression Simple Moving Average Weighted Moving Average Exponential Smoothing (exponentially weighted moving average) Exponential Smoothing with Trend (double smoothing)
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q q
Relationship between one independent variable, X, and a dependent variable, Y. Assumed to be linear (a straight line) Form: Y = a + bX Y = dependent variable X = independent variable a = y-axis intercept b = slope of regression line
q q q q
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Yt = a + bx
0 1 2 3 4 5
q
(weeks)
b is similar to the slope. However, since it is calculated with the variability of the data in mind, its formulation is not as straight-forward as our usual notion of slope
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Calculating a and b
a = y - bx
xy - n(y)(x) x - n(x )
2 2
b=
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Week 1 2 3 4 5
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y = 143.5 + 6.3t
180 175 170 165 160 155 150 145 140 135 1 2 3 4 5
Sales
Sales Forecast
Period
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Forecast Accuracy
q
Accuracy is the typical criterion for judging the performance of a forecasting approach Accuracy is how well the forecasted values match the actual values
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Accuracy of a forecasting approach needs to be monitored to assess the confidence you can have in its forecasts and changes in the market may require reevaluation of the approach Accuracy can be measured in several ways Mean absolute deviation (MAD) Mean squared error (MSE)
q q
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MAD =
Actual
i =1
MAD =
(A - F )
i i i =1
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Example--MAD
Month 1 2 3 4 5 Sales 220 250 210 300 325 Forecast n/a 255 205 320 315
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Solution
Month 1 2 3 4 5 Sales 220 250 210 300 325 Forecast Abs Error n/a 255 5 205 5 320 20 315 10 40
MAD =
A
t=1
- Ft
40 = = 10 4
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An averaging period (AP) is given or selected The forecast for the next period is the arithmetic average of the AP most recent actual demands It is called a simple average because each period used to compute the average is equally weighted . . . more
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It is called moving because as new demand data becomes available, the oldest data is not used By increasing the AP, the forecast is less responsive to fluctuations in demand (low impulse response) By decreasing the AP, the forecast is more responsive to fluctuations in demand (high impulse response)
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Week 1 2 3 4 5 6 7 8 9 10 11 12
Demand 650 678 720 785 859 920 850 758 892 920 789 844
Lets develop 3-week and 6week moving average forecasts for demand. Assume you only have 3 weeks and 6 weeks of actual demand data for the respective forecasts
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1000 900 Demand 800 700 600 500 1 2 3 4 5 6 7 8 9 10 11 12 We e k Demand 3-Week 6-Week
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This is a variation on the simple moving average where instead of the weights used to compute the average being equal, they are not equal This allows more recent demand data to have a greater effect on the moving average, therefore the forecast . . . more
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The weights must add to 1.0 and generally decrease in value with the age of the data The distribution of the weights determine impulse response of the forecast
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Determine the 3-period n weighted moving average wi = 1 i=1 forecast for period 4 Weights (adding up to 1.0): t-1: .5 t-2: .3 t-3: .2
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693.4
F4 = .5 (7 2 0 )+ . 7 8 )+6 5(0 ) 3 (6 .2
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Exponential Smoothing
q
The weights used to compute the forecast (moving average) are exponentially distributed The forecast is the sum of the old forecast and a portion of the forecast error Ft = Ft-1 + (At-1 - Ft-1 ) . . . more
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q q
The smoothing constant, , must be between 0.0 and 1.0 (excluding 0.0 and 1.0) A large provides a high impulse response forecast A small provides a low impulse response forecast
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Determine exponential smoothing forecasts for periods 2 through 10 using =.10 and =.60.
Let F1=D1
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Effect of on Forecast
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Cost Accuracy Data available Time span Nature of products and services Impulse response and noise dampening
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Not involving a broad cross section of people Not recognizing that forecasting is integral to business planning Not recognizing that forecasts will always be wrong (think in terms of interval rather than point forecasts) Not forecasting the right things (forecast independent demand only) Not selecting an appropriate forecasting method (use MAD to evaluate goodness of fit) Not tracking the accuracy of the forecasting models
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How to Monitor and How to Monitor and Control a Forecasting Model Control a Forecasting Model
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Tracking Signal
Tracking signal =
MAD
(A - F )
i i i =1
MAD
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40 35 Sales 30 25 20 0 1 2 3 4 5 6 7 8 9 10 11 Pe riod
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Consumer Confidence Index Consumer Price Index Housing Starts Index of Leading Economic Indicators Personal Income and Consumption Producer Price Index Purchasing Managers Index Retail Sales
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Predisposed to have effective methods of forecasting because they have exceptional long-range business planning Formal forecasting effort Develop methods to monitor the performance of their forecasting models Use forecasting software with automated model fitting features, which is readily available today Do not overlook the short run.... excellent short range forecasts as well
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