E.

BANKING
DEFINITIONS
 Electronic banking is an umbrella term
for the process by which a customer may
perform banking transactions
electronically without visiting a brick-and-
mortar institution.
There are different services provided under
e-banking for example :- ONLINE BILL
PAYMENT , FUND TRANSFER ,
SHOPPING,TICKET BOOKING , PRE PAID
MOBILE RECHARGE,PERSONAL HOME
PAGE , INVESTMENT SERVICES, ONLINE
APPLICATIONS , PERSONAL
UPDADATE , MARKET WATCH etc.
ICICI BANK INTERNET
BANKING
SERVICES PROVIDED BY ICICI
BANK THROUGH INTERNET
• ONLINE BILL PAYMENT
• FUND TRANSFER
• SHOPPING
• TICKET BOOKING
• PREPAID MOBILE RECHARGE
• SHARE TRADING
• CHARITY
 Corporate Banking services
 ACCOUNT INFORMATION
 BANKING AT YOUR CONVENIENCE
 MARKET WATCH
1.Daily market report
2.Market pulse
3.Market strategy
 TRANSACTION BANKING
 REQUEST ( Following requests can be made online)
1.Registration for statements through e.mail
2.Stop of payment
3.cheque book replenishment
4.Opening a fixed deposit account
5.Opening a letter of credit.
 HISTORY
• ICICI was the first bank to initiate the Internet
banking revolution in India as early as 1997
under the brand name 'Infinity'.

• ICICI Bank kicked off online banking way

back in 1996 . But even for the Internet as a
whole, 1996 to 1998 marked the adoption
phase, while usage increased only in 1999-
due to lower ISP online charges, increased
PC penetration and a tech-friendly
atmosphere.
 PRESENT STATE OF ICICI
BANK IN E-BANKING
 ICICI Bank pioneered Internet banking in
India and today has the largest number of
retail customers on the net.

 ICICI Bank has been following a multi-

channel multi-product retail strategy with
Internet banking being an integral channel of
customer interaction.
 Contd…..
 The Bank services a growing customer base of more
than 7 million customers and 6 million bondholder
accounts through a multi-channel access network
which includes about 450 branches, 1690 ATMs, call
centres and Internet banking.

 Costs of banking service through the Internet amount

to a fraction of the costs through conventional
methods
 "We are happy to be recognized for our
efforts in Internet banking. Through
Internet banking we have endeavoured to
provide comprehensive and anytime
banking facilities to our customers to
enhance their overall banking experience.
This has led to our registered internet
banking base increasing to 4 million
customers and over 10% of our banking
transactions happening online.” Ms
CHANDA KOCHHAR , Executive Director ,ICICI
BANK