TCS

TANAZUM COMPANIES AND SERVICES

Group Members: Waqas Ahmad Babar Raja Usman Sarwar

INTRODUCTION
y TCS ("A Tranzum Enterprise") is

a Pakistan based courier service.

y TCS came into being in 1983 as a domestic courier

company to fill a void that arose due to the Government of Pakistan denying foreign courier companies the right to operate locally.
y TCS has a strong presence not only in Pakistan but

also in the Middle East and North America.

y It was founded in Pakistan and after that

started operations in UAE & Canada.

y TCS offers international delivery services -

International Documents and Parcel Express Delivery - to over 2000 destinations across the world through its extended International Network. y It is the only logistics company in Pakistan flying its own aircraft. It started out as a courier company in the 80's and has since evolved and diversified offering complete solutions.

ENTREPRENEURS PROFILE
Khalid Nawaz Awan Chairman - CEO

ENTREPRENEURS PROFILE
y Mr.Awan is co-founder and Chairman of TCS. His businesses

developed over the past 25 years are collectively called the Tranzum group, (www.tranzum.com). Mr Awan is a mechanical engineer by education. y He is the chairman of TCS ("A Tranzum Enterprise") y Khalid Nawaz Awan was largely responsible for establishing DHL Pakistan with his elder brother Brig. Sadiq Nawaz Awan. y Besides business he devotes his time to several welfare, and professional bodies.

CORE VALUES
y Quality:

TCS people should direct every effort to deliver maximumvalue and satisfaction to our customers.
y Profitability through Efficiency:

Efficiency will be the hallmark of TCS people to optimize profitability and growth.

y Ethics: Nothing unethical shall be practiced by TCS people in relation to our customers and the world at large. y Justice: Justice is to be the guiding principle of TCS people. y Exemplary Conduct: Inspirational and motivational in everything that TCS people accomplish.

AWARDS AND ACHIEVEMENTS

y Brands of the Year Award

y Brands Icon Award

y Earned Goodwill in Canada

y ISO 9001:2000 Certification

y Super Brands Pakistan Award

y 1st Telecom Excellence Award

SWOT Analysis
y Strength y Weaknesses y Opportunity y Threats

Strengths:y Branches across the country. y TCS has its own airplanes and operates them on

their own licenses. y TCS has done and doing extensive market researches. y Holds more than 55% share in Domestic Market.

Strengths:y TCS holds more than 50% market share in Overland

Express. y TCS holds more than 60% market share in Sentiments Express.
y TCS advertises very heavily in domestic market. y TCS has been able to internally generate

sufficient cash for all its capital needs. y International operation in the UAE and Canada has been set up as joint venture.

Weaknesses:y TCS has not been able to continue point of

delivery I.T. Support System. y TCS does not have expert I.T. Systems and support which has caused huge losses. y TCS still relies on international partners for its overseas operations. y TCS has been initially the victim of family issues. y TCS loses its employees easily and these employees join competitors.

Opportunities:
y Joint ventures y Expansion of E-Commerce y Offering diversified services y Increase in no. of services y Corporate symbiosis y Improving E-services and technologies for more

efficient and fast delivery of goods and services.

Threats:y Legislative barriers like Post Office Act of 1898 are threats for y y y y y y y

TCS. Government bureaucracy has been a constant obstacle for TCS. TCS has been a wary of corruption and has been asked for favors from politicians. TCS has a host of aggressive competitors in Pakistan. TCS competitors are experienced and cash rich companies. Pakistan flagship carrier PIA has started its own courier services. Economic and political conditions with in Pakistan. Increasing fuel prices all over the world.

Environmental Problems

Rules and Regulations Issues

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