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An Introduction to An Introduction to

the SL1000 the SL1000


Slide : 2 NEC 2011 ntroduction to the SL1000
VaIue Proposition
Easy
Easy to nstall
Easy to Use
Easy to Maintain
FIexibIe
Highly featured, meets customer's requirements
VersatiIe
Supports multiple types of trunk in single chassis
Multiple solutions:
Small Office
Home Worker
Mobile Worker
Excellent price / performance ratio
Slide : 3 NEC 2011 ntroduction to the SL1000
hat is the SL1000?
New business
TDM/IP System
Support of new TDM/P terminals
Support of Analog/SDN/SP Trunks
AppIication suites
SL MyCalls
SL Desktop Suite
Embedded appIications
Hotel
Voicemail
Mobile Extension
Management appIications
PCPro, WebPro, XMLPro
Easy nstallation and Management
Slide : 4 NEC 2011 ntroduction to the SL1000
TDM Trunks and Extensions
10 30 S0 100 2S0 S00
undIed,
SimpIified
Communication
TDM/VM/VOIP
asic usiness
Productivity
UM/MobiIity
Unified
Communications
Desktop, Presence
Proprietary
Networking
Redundancy
asic ACD
CaII Management
Operator
UN!vERCE UN!vERCE
Sv8100 Sv8100 13" 13"
SL1000 SL1000
SL1000 Positioning: TDM System
Sv8100 Sv8100
3.S" 3.S"
Slide : 5 NEC 2011 ntroduction to the SL1000
IP Trunks and Extensions
10 30 S0 100 2S0 S00
undIed,
SimpIified
Communication
TDM/VM/VOIP
asic usiness
Productivity
UM/MobiIity
Unified
Communications
Desktop, Presence
Proprietary
Networking
Redundancy
asic ACD
CaII Management
Operator
UN!vERCE UN!vERCE
Sv8100 13" Sv8100 13"
SL1000 SL1000
SL1000 Positioning: IP system
Sv8100 Sv8100 3.S" 3.S"
Slide : 6 NEC 2011 ntroduction to the SL1000
SL1000 NewIy Designed KSU
Common design for both main and expansion KSU
Expansion capabiIities within the Cabinet
SheIf or waII mount capabiIities
375( x 290(H x 115(D mm
Slide : 7 NEC 2011 ntroduction to the SL1000
SL1000 Chassis
Main Chassis
Expansion Chassis
Up to 3 Expansion Chassis can be installed
Expansion chassis only required for additional TDM Trunk and
Extension cards
uiIt in:
Ethernet port
1 Channel VRS
Door phones connect to hybrid extension port
Configured as 4 analog trunks and 8 hybrid extensions
Caller D send/receive
Conference
Expansion/AdditionaI:
3 Expansion Cards
VRS/Voicemail Card
VoP Card
Slide : 8 NEC 2011 ntroduction to the SL1000
SL1000 PIatform - Capacity
Main chassis - incIudes:
4 Analog Trunks
8 Hybrid Extensions
3 Expansion slots
Main chassis - Maximum:
16 Analog or 12 BR Trunks
32 Hybrid Extensions
16 P Terminals + 16 P Trunks
Expansion chassis - Maximum:
16 Analog or 12 BR Trunks
32 Hybrid Extensions
Maximum Capacity: Main Chassis
+3 Expansion Chassis
48 Analog Trunks
36 BR Trunks
16 P Trunks
128 Hybrid Extensions
16 P Terminals
Expansion chassis - incIudes:
4 Analog Trunks
8 Hybrid Extensions
3 Expansion slots
Slide : 9 NEC 2011 ntroduction to the SL1000
SL1000 PIatform - Capacity
Number of chass|s Ma|n
chass|s
Lxpans|on
chass|s 1
Lxpans|on
chass|s 2
Lxpans|on
chass|s 3
kemarks
1ota| orts 66 132 198 230
1runk
ort
Max 32 48 64 64
Ana|og 16 32 48 48
I5DN 8kI 12 24 36 36
I 1runk (5I/n323)
16
VCID8 MLMD8 |s requ|red
Lxterna| ag|ng 1 2 3 3 Use Ana|og 1runk ports
Lxterna| MCn 1 1 1 1 Use Ana|og 1runk port
8GM 1 1 1 1 Use Ana|og 1runk port
Lxtens|on
orts
Max 32 64 96 128
Mu|t|L|ne 1e|ephone 24 48 72 96
5|ng|e L|ne 1e|ephone 32 64 96 128
I 1erm|na| (5IML1/5td)
16
VCID8 MLMD8 |s requ|red
D55 Conso|e 3 6 9 12 Connect to nybr|d Lxtens|on
ports
Door phone 2 4 6 6 Connect to nybr|d Lxtens|on
ports
V|rtua| Lxtens|on ort 50
ower Ia||ure C|rcu|t 4 8 12 12 1 c|rcu|t per 408M/408L
Door ke|ay 2 4 6 6 Located on 408M of each
chass|s
Lthernet ort 1 Located on CU
8u||tIn Answer|ng Mach|ne Channe| 1 8u||t |n to CU
Vk5 Channe|
Vo|cema|| Channe|
4 / 16
8 / 16
CU Max / CU+MLMD8 Max
Ana|og Modem 1 Mounted on 2VM21
Slide : 10 NEC 2011 ntroduction to the SL1000
SL1000 PIatform - System Diagram
24TiXH
MuItiIine IP
TeIephone
IP/VoIP
ISDN
PSTN
Remote
PC
ExternaI
Paging
ExternaI
Music Source
Expansion
Chassis 1
Expansion
Chassis 2
Expansion
Chassis 3
MuItiIine
TeIephone
DSS
ConsoIe
SingIe Line
TeIephone
Doorphone Fax
Standard
SIP
TeIephone
MyCaIIs PC
Hybrid Extension Ports
Expansion Chassis
AnaIog Trunks for Audio
Trunk Ports
Office LAN
Softphone
Slide : 11 NEC 2011 ntroduction to the SL1000
Temperature: 0 to +40 degree C (32 to 104 degree F
Humidity: 10 to 90% (non-condensing
Power Consumption:172 atts
Dimensions: X D X H
375 x 115 x 290 mm
eight : 2 Kgs.
SL1000 Main cabinet, with no mains cabIe
Supports:
4 x AnaIog Trunk Ports (4 x RJ11
x Hybrid Extension Ports ( x RJ11
1 x Power FaiIure Circuit
1 x ExternaI ackup attery Connector
1 x LAN Port (10/100M
2 x Door UnIock ReIay
1ch x uiIt-In Auto-Answering (Soft-ChanneI
SLT Ringer Circuit
M Lamp Driver for AnaIog TerminaIs
SIots for
3 x expansion cards sIot
1 x MEMD (Expansion Memory sIot
1 x VM21 (for VRS/VM sIot
1 x VOIPD (VoIP Gateway sIot
1 x EXIF (us Card sIot
Slide : 12 NEC 2011 ntroduction to the SL1000
System Parts List
Ordering Code Product Code Product Description
SL1000 Main equipment
BE110233
P4EU-1632M-A KSU w/o C SL1000 Main cabinet, with no mains cable
Supports:
4 x Analog Trunk Ports (4 x RJ11)
8 x Hybrid Extension Ports (8 x RJ11)
1 x Power Failure Circuit
1 x External Backup Battery Connector
1 x LAN Port (10/100M)
2 x Door Unlock Relay
1ch x Built-n Auto-Answering (Soft-Channel)
SLT Ringer Circuit
MW Lamp Driver for Analog Terminals
Slots for
3 x expansion cards slot
1 x MEMDB (Expansion Memory) slot
1 x VM21 (for VRS/VM) slot
1 x VOPDB (VoP Gateway) slot
1 x EXFB (Bus Card) slot
Slide : 13 NEC 2011 ntroduction to the SL1000
System Parts List
BE110236
P4WW-1632ME-A
EXP w/o C.
SL1000 Expansion cabinet, without a mains cable.
Supports:
4 x Analog Trunk Ports (4 x RJ11)
8 x Hybrid Extension Ports (8 x RJ11)
1 x Power Failure Circuit
1 x External Backup Battery Connector
2 x Door Unlock Relay
SLT Ringer Circuit
MW Lamp Driver for Analog Terminals
Slots for
3 x expansion cards slot
AnaIogue trunk / hybrid extension cards
BE110250
P4WW-408E-A1 Expansion card, providing 4 analogue trunk lines and 8
hybrid extension ports
BE110251
P4WW-008E-A1 Expansion card, providing 8 hybrid extension ports, and a
connector for a BR daughter board
BE110252
P4WW-000E-A1 Expansion card for the KSU, providing a connector for a BR
daughter board
Slide : 14 NEC 2011 ntroduction to the SL1000
System Parts List
VoIP
BE110290 P4WW-VOPDB-C1 VoP gateway card, for the main KSU, supports 16 channels
TerminaIs
BE110261
P4WW-12TXH-A-TEL
(WH) 12 kevs Pvbrld (4W) MulLlLlne 1ermlnal (WhlLe)
BE110262
P4WW-12TXH-A-TEL (BK) 12 kevs Pvbrld (4W) MulLlLlne 1ermlnal (8lack)
BE110263
P4WW-24TXH-A-TEL
(WH) 24 kevs Pvbrld (4W) MulLlLlne 1ermlnal (WhlLe)
BE110264
P4WW-24TXH-A-TEL (BK) 24 kevs Pvbrld (4W) MulLlLlne 1ermlnal (8lack)
BE110277
P4WW-24TXH-C-
TEL(WH)
24 Keys, P Multi-Line Terminal (White)
BE110278
P4WW-24TXH-C-TEL(BK)
24 Keys, P Multi-Line Terminal (Black)
BE110790
P4WW-WALL MOUNT
UNT
P Terminal Wall Mount Kit
BE110281
P4WW-60D DSS-A
CONSOLE (WH) 60 kevs Pvbrld (4W) uSS Console (WhlLe)
BE110282
P4WW-60D DSS-A
CONSOLE (BK) 60 kevs Pvbrld (4W) uSS Console (8lack)
Other items
BE110258
P4WW-EXFB-C1
Bus Card for in the Main KSU, can connect additional 3 Expansion KSU's
ncludes a DM Monitor circuit for maintenance
BE110247
P4EU-MEMDB-C1
Memory card for capacity and feature expansions, installed in the main
KSU
BE106339
PZ-VM21
VRS/VoiceMail card, for in the main KSU.
ncludes a V34 analog modem for remote maintenance, needs the CF
card (VRSCF) for operation,
BE110730 P4WW-VRSCF-C1 CF card for VRS software and memory (512M) for VM21 card
BE110731 P4WW-VMCF512M-C1 CF card for VRS and 2 channel VoiceMail, 512 MB
BE110239 P4WW-Battery Box Battery box
BE109741 DX4NA Doorphone Doorphone
Slide : 15 NEC 2011 ntroduction to the SL1000
Licenses
BE110752
SL-P-SPTRK-1 LC
SP Trunk License, per 1, first four FOC
BE111175
SL-P-SPEXT-1 LC
3rd party SP extension license
BE110753
SL-P-ENCRYPTON LC
Encryption License for Multi-Line P Terminal, system wide
BE110754
SL-P-NAPT LC
NAPT License for Multi-Line P Terminal, system wide
BE110755
SL-VM-CHANNEL-2 LC
Additional VM license, 2 channels
BE110733
SL-VM-ADVANCE LC VoiceMail Advanced Features License
- E-Mail Notification
- Cascading message
notification
- Find-Me/Follow-Me
- Password Option
- Hotel/Motel
BE110756
SL-MOBLE-EXT-1 LC Mobile extension license,license per seat, first four FOC
BE110757
SL-HOTEL LC Hotel/Motel Feature License, system wide
Slide : 16 NEC 2011 ntroduction to the SL1000
SL1000 benefits:
Ecology - SL1000 consumes less power than most legacy systems. It consumes
approximately 25% less power than previous models and reduces the total cost of
ownership by minimizing the office electricity expense. SL1000 allows automatic
standby mode during the office closing hours, thus saving energy when it is not in
use.
Affordability - The all-in-one SL1000 provides hybrid ports that integrate key
telephones, single line telephones, facsimiles and more without complex settings, and
comes with rich built-in functions that improve the employees' communication
environment, lowering the total cost of ownership. It also has a scalable architecture,
from a minimum of 4 trunk lines and 8 extensions to a maximum of 126 trunk ports or
128 extensions ports.
Efficiency - Increase efficiency by tapping into the system's built-in features such as
Conference, Automated Attendant, Call Forwarding and much more for a productive
office communication atmosphere.
IP Telephony - In line with global trends towards VoIP (Voice over Internet Protocol),
SL1000 is IP-enabled, and provides 24-Key IP terminal, having the same usage as a
digital key telephone in the IP environment, with its IP benefits.
Slide : 17 NEC 2011 ntroduction to the SL1000
SL1000 - The differentiating factors:
Unified Messaging - SL1000 has a unique Voice Response System (VRS), which
provides various voice facilities such as Automated Attendant, Voice Announcement,
Greetings, and others to increase productivity. SL1000 has a powerful Voice Mail
solution to eliminate any lost messages, with a choice of either 15 hours or 40 hours
recording time.
Mobility is the key to success among increasing business needs. A Mobile/GSM phone
can be designated as the answering terminal when users are away from the
desk/office, reducing the chances of missing important calls.
Office/Home Guard - The SL1000 with its built-in Alarm Sensor Support when
connected to a 3rd Party Passive Infrared Sensor (PIR) or motion detector, offers
additional security protection, and warns of intruders when there is a forced break-in,
and allows for protection against vandalism. A pre-recorded warning message can be
played back through the built-in speaker of the telephone or a paging speaker as a
siren, triggered by the PIR sensors.
Auto Warning Message - Use the telephone as a tool for reminders. Messages or
conversations can be recorded and played back automatically on a periodic schedule
over the key telephone's built-in speaker to simulate human presence in the
surroundings for added security.
Slide : 18 NEC 2011 ntroduction to the SL1000
Unique Features
FuII Hybrid Ports - Hybrid ports aIIows user to connect Key TeIephone or SingIe
Line TeIephone that best meets his requirement.
uiIt-In CaIIer ID- This is a buiIt-in feature. It aIIows user to view caIIer's
teIephone number before answer an incoming caII. In addition, it aIso aIIows
user to retrive historicaI records of received and missed caIIs teIephone
number.
Door Phone / Door Lock - Support upto 2 door phones for each cabinet (totaI 6
door phones in 3 cabinets. hen a visitor press the caII button of door phone,
pre-assigned extensions wiII ring aIIowing user to taIk to the visitor. User can
open the eIectromagnetic Iock by pressing a function code on his phone.
Day / Night / Lunch Mode- This feature aIIows user to change the system
behavior manuaIIy or automaticaIIy according to the time of day such as
incoming caIIs ringging extensions, extension cIass of service (COS etc.
ExternaI MOH / Paging (OptionaI- AspiIa Topaz provides intefece for externaI
music on hoId (MOH aIIowing user to pIay customised on-hoId music and
externaI paging interface for pubIic address (PA system aIIowing user to page
via extension phone.
Slide : 19 NEC 2011 ntroduction to the SL1000
Unique Features
Least Cost Routing (LCR - This feature automaticaIIy route
outgoing caIIs to the cheapest trunk group (teIco based on
daiI number.
SMDR - Station Message DetaiI Recording (SMDR aIIows user
connect to a PC based caII biIIing system. CaII biIIing system
heIps to monitor and manage the company's teIephone
usage.
ExternaI ack-up attery - equipped with an interface for
externaI back-up battery. In the event of power faiIure, the
system wiII continue to operate with externaI battery power for
few hours without interruption.
Conference - This feature aIIows user to setup a
teIeconference between internaI and externaI parties and can
be estabIished up to 32 parties in a conference caII.
Uniform CaII Distribution (UCD - This feature handIes
incoming caIIs efficientIy by distributing them to extensions
uniformIy within the UCD group. In the event if aII extensions
are busy, the system wiII put the caIIs in the queued.
Slide : 20 NEC 2011 ntroduction to the SL1000
APPLE TO APPLE COMPARISON
vs
vs
vs
Slide : 21 NEC 2011 ntroduction to the SL1000
5L1000 anason|c kk1LA308
anason|c kk
1AW848
kep|aced by kk1DA
50
anason|c kk1L5824 anason|c kk1LM824
Wa|| Mounted 19" kack
Mounted
Ana|ogue/I5DN/I system
Wa|| Mount system
Ana|ogue
Wa|| Mount system
Ana|ogue
Wa|| Mount system
Ana|ogue
Wa|| Mount system
Ana|ogue
5ystem nardware
nybr|d extens|on ports
A||ow f|ex|b|e connect|on
of system term|na|s and
ana|ogue dev|ces on the
same extens|on port
nybr|d extens|on ports
A||ow f|ex|b|e connect|on
of system term|na|s and
ana|ogue dev|ces on the
same extens|on port
nybr|d extens|on ports
A||ow f|ex|b|e connect|on
of system term|na|s and
ana|ogue dev|ces on the
same extens|on port
nybr|d extens|on ports
A||ow f|ex|b|e connect|on
of system term|na|s and
ana|ogue dev|ces on the
same extens|on port
Conference
Conference c|rcu|ts 2 x 16
channe|
Conference 8 party
Ca||er ID
Ca||er ID (16 channe|) Ca||er ID
Cpt|ona| card requ|red
Vk5/Auto Att
Vk5 Auto Attendant (1
channe|)
8u||t |n VM
Answer Mach|ne (1
channe|)
Lthernet/5er|a| Lthernet ort (10/100) 5er|a| k5232
Lxpans|on capac|ty
Lxpans|on
Max d|g|ta| term|na| 96
Max ana|ogue term|na|
128
Max I term|na| 16
Max 8kI trunk 36
Max ana|ogue trunk 48
Max I trunk 16
Lxpans|on
None ava||ab|e
Max 8 ||nes
Max 48 extens|ons
Lxpans|on
Max d|g|ta| term|na| 24
Max ana|ogue term|na|
24
Max I term|na| 0
Max 8kI trunk 0
Max ana|ogue trunk 8
Max I trunk 0
Lxpans|on
Max d|g|ta| term|na| 24
Max ana|ogue term|na|
24
Max I term|na| 0
Max 8kI trunk 0
Max ana|ogue trunk 8
Max I trunk 0
COMPARISON
Slide : 22 NEC 2011 ntroduction to the SL1000
5L1000 anason|c kk1LA308
anason|c kk
1AW848
kep|aced by
kk1DA50
anason|c kk
1L5824
anason|c kk
1LM824
5peed d|a|s 1000 Common Croup 10 speed dlals
DLC1
Lxchange L|nes Analoaue Analoaue
8aslc 8aLe lSun 88l
4 Analoaue Lrunk bullL ln Lo
chassls
3 Analoaue Lrunk bullL
ln Lo chassls
l 1runk
Vo|ce Ma||
Answer Machlne bullL ln (1
channel)
8ullL ln Answer
Machlne wlLh AuLo ALL
lnMall
4 channel (expand Lo 16)
CpLlonal unlL
2 channel
Messaae upload
I SofLphone (16 users max)
l 1ermlnal (16 max)
App||cat|ons
MvCalls 8aslc
AuLo seLup vla xMLro
lree for 12 monLhs
MvCalls 8aslc Call Manaaer
AuLo seLup vla xMLro
ueskLop SulLe SofLphone
COMPARISON
Slide : 23 NEC 2011 ntroduction to the SL1000
Auto Attandent
Voice Response System (VRS provides various voice features such as
Automated Attendant, Voice Announcement, Greetings, and others to
increase productivity. InitiaIIy 4 channeIs are equipped, and this can be
expanded up to 16 channeIs in case of muItipIe users, or for frequent use. In
addition, SL1000 aIso provides muItipIe IeveIs of Automated Attendant (up to
4 greeting messages that guides caIIers to reach the desired extension or
group without going through a teIephone operator.
Slide : 24 NEC 2011 ntroduction to the SL1000
Voice MaiI
Voice Mail*
Loss of message is a loss of opportunity. SL1000 has a powerful Voice Mail solution to
eliminate any lost messages, with a choice of either 15 hours or 40 hours recording
time. Voice mail operation and access to the mail box is easy from the terminal.
Message Notification
When an external caller leaves a voice message at the employees' extension,
SL1000 automatically places a call to the pre-assigned number (another extension,
mobile phone, home, etc) and sends a notification informing they have received a
new message.
Conversation Recording
Users may record and store telephone conversations into the users Voice Mail Box
and playback the recorded conversations anytime.
Slide : 25 NEC 2011 ntroduction to the SL1000
Security Feature
Office / Home Guard
Auto Warning Message
Use the terminal as a tool for reminder. Messages or conversations can
be recorded and played back automatically on a periodic schedule over
the key telephone's built-in speaker to simulate human presence in the
surroundings.
Alarm Sensor Support
An Alarm Sensor Support is already built-in. Warn intruders when there
is a forced break-in, and have protection against vandalism. Connect a
3rd Party Passive nfrared Sensor (PR) or motion detectors to the
SL1000 and take advantage of the built in alarm system. A pre-
recorded warning message can be played back through the built in
speaker of the telephone or a paging speaker as a siren, triggered by
the PR sensors.
Easy to Use. Easy to Use.
Slide : 27 NEC 2011 ntroduction to the SL1000
New Designed TerminaI
Two position stance, integraI waII mount
Iack and siIver, cIean Iooking soft keys, strong menu interface
IP TerminaI has soft keys, backIit dispIay and keypad and
dedicated headset port
Slide : 28 NEC 2011 ntroduction to the SL1000
TerminaIs - 12 or 24 Key with DispIay
RoIes
Office Administrator
orkshop EmpIoyee
PubIic User
Main Features
New Design
12 or 24 Line Keys
2 Iine dispIay
Handsfree
MuIti-coIor Message
aiting Indication
Cursor keys
2 Step adjustabIe Iegs
AvaiIabIe in bIack or
white
Slide : 29 NEC 2011 ntroduction to the SL1000
TerminaIs - 60 key DSS ConsoIe
RoIes
Operator/Reception
Main Features
New Design
60 Line Keys
2 Step adjustabIe Iegs
InstaIIed aIongside 12
or 24 key terminaI
AvaiIabIe in bIack or
white
Slide : 30 NEC 2011 ntroduction to the SL1000
TerminaIs - User Interface
100:OPRN LST 1/4
>Call History:00
Cursor Key Menu
200:OPRN LST 2/4
>Contacts
500:OPRN LST 3/4
>Phone Setting
800:OPRN LST 3/4
>Properties
ProgrammabIe
Keys:
Red/Green Iamps
Cursor Keys:
Menu driven
Feature Keys:
Transfer
Mute - Handset &
Handsfree
DND / Conference
Slide : 31 NEC 2011 ntroduction to the SL1000
AC DEF
GHI JKL MNO
PQRS TUV XYZ
1 2 3
4 5 6
7 9
0 #
CIear/ack
Mute DND/CONF
FIash Transfer
SL1000 Key Indication & LED
Red / Green
CoIor LED
Red CoIor
LED
Red CoIor LED
AII Key Indications (except DiaI
Numbers on Ten Key Pad are
printed on the DESI Sheet.
Green CoIor LED
Incoming
CaII
History
Icon
RediaI
History
Icon
Directory functions Icon
Red / Green
CoIor LED
Easy to Understand. Easy to Understand.
Slide : 33 NEC 2011 ntroduction to the SL1000
asic KSU
CPU with main software (CPU-A1
W Power suppIy (110V/240V
W 1 ExternaI backup battery connector
W 3 mounting spaces for 40E/00E/000E/1PRIU
(3rd SIot of each KSU can not use for 4-ire
MuItiIine TeIephone or DSS ConsoIe.
W 4 trunks + hybrid Ext. I/F (40M-A1
W 1 power faiIure transfer circuit
W 1 sIot for EXIF-C1
W 2 generaI purpose reIay
W SLT ringer
W Message waiting Iamp driver
W One buiIt-in answering circuit (VRS
The on-board DSP provides:
W 20 teIephony resources (DTMF/DiaI tone/usy
tone/FSK caIIer-ID receiver/sender
W 12 tone sender resources (System tones
sender/DTMF sender
W 32 ch conference resources
Slide : 34 NEC 2011 ntroduction to the SL1000
Inside the Chassis
Trunk and extension
expansion
boards
CPU + InMaiI and VOIP
daughterboards
RJ11 connections
Main Chassis comes configured as 4 Analog Trunks and 8 Hybrid
Extensions
Slide : 35 NEC 2011 ntroduction to the SL1000
Expansion Cards
There are two Expansion Cards available.
408 Card 4 Analog Trunks + 8 Hybrid Extension Ports
008 Card 8 Hybrid Extension Ports
Main or Expansion Chassis have the same capacity for adding
Expansion Cards.
Up to 3 Expansion cards can be installed in each chassis
40 card
00 card
Slide : 36 NEC 2011 ntroduction to the SL1000
ISDN asic Rate Card
There is one BR Card available.
2BRDB Card 2 BR circuits (4 lines)
The 2BRDB is a daughter card that is installed onto the
008 Expansion Card
There is also a 000 Card available this provides no
extension ports, just provides the option for additional
BR circuits
Main or Expansion Chassis have the same capacity for adding BR Cards
Up to 3 BR cards can be installed in each chassis
2BRDB
Slide : 37 NEC 2011 ntroduction to the SL1000
MEMD Memory Expansion Card
CPU card
MEMDB
The MEMDB card is installed in the Main Chassis.
1 MEMDB card can be installed
The MEMDB card is only required if:
An Expansion Chassis is installed
The VoP card is installed
Remote software upgrade is required
E-Mail Notification is required (nMail)
VRS Channels greater than 4 are required
nMail Channels greater than 8 are required
Slide : 38 NEC 2011 ntroduction to the SL1000
VoIP Card
The VoP card provides:
16 P Resources for P trunks or P extensions/Softphone
4 SP Trunk licenses are included
The VoP card is installed in the Main Chassis *
1 VoP card can be installed
* The MEMDB card must also be installed.
SP Trunk
Standard SP Terminal
Multi-Line P Terminal
Desktop Suite Lite- Softphone
16 ports
16 ports
Capacity
CPU card
VOP Card
Gigabit Ethernet port
Slide : 39 NEC 2011 ntroduction to the SL1000
VoIP Resources & Licensing
ExampIe Configuration Required License
SIP Trunk : 4
Standard SIP TerminaI : 0
MuIti-Line IP TerminaI : 16
None
SIP Trunk : 2
Standard SIP TerminaI : 2
MuIti-Line IP TerminaI : 14
SIP- TerminaI License is required.
(2 Ports
SIP Trunk : 16
Standard SIP TerminaI : 0
MuIti-Line IP TerminaI : 16
SIP-Trunk License is required.
(12 ports
SIP Trunk : 4
Standard SIP TerminaI : 4
MuIti-Line IP TerminaI : 4
SIP-TerminaI License is required.
(4 ports
SP Trunk
Standard SP Terminal
Up to 4 ports : No License
5 ports or more : License is required
No License
Multi-Line P Terminal
Desktop Suite Lite
Capacity License
License is required
16 ports
16 ports
Slide : 40 NEC 2011 ntroduction to the SL1000
Expansion Chassis Connection Card: EXIF & EXIFE
EXIFE in each Expansion chassis EXIF in the Main chassis
Main to Expansion Chassis connection requires an EXFB Card installed
into the Main chassis.
Use a CAT5 cable to connect the EXFB card to the EXFE card in each
Expansion chassis.
Up to 3 Expansion Chassis(s) can be installed
EXFE card and 0.5m CAT5 cable are supplied with the Expansion
chassis
CAT5 cable to
Expansion chassis 1
CAT5 cable to
Expansion chassis 2
CAT5 cable to
Expansion chassis 3
SL1000 VoicemaiI SL1000 VoicemaiI
Slide : 42 NEC 2011 ntroduction to the SL1000
VRS / VoicemaiI Card
CPU card
PZ-VM21 card
The PZ-VM card is installed onto the CPU card in the Main
Chassis
1 PZ-VM card can be installed
The PZ-VM card provides:
A Compact Flash Card slot
Analog modem for remote access
There are 2 Compact Flash cards available:
VRS
VRS + nMail
Slide : 43 NEC 2011 ntroduction to the SL1000
VRS / VoicemaiI Compact FIash Cards
Compact Flash card
CPU card
PZ-VM21 card
The Compact Flash card is installed onto the PZ-VM Card
Only 1 Compact Flash card can be installed
The VRS Compact Flash card provides:
VRS: 4 channels, 100 messages
Multi Language prompts (24 languages)
Upload languages via User Administrator (WebPro)
Queue Announcements
The VRS + nMail Compact Flash card provides:
The same features as the VRS card plus:
2 Channels, 15 hour storage capacity
128 Extension Mailboxes, 16 Call Routing Mailboxes
Multi Language prompts (24 languages)
Slide : 44 NEC 2011 ntroduction to the SL1000
InMaiI VoicemaiI
nMail provides a rich set of voicemail features (over 80
features), for example:
Call Routing Mailboxes for Auto Attendant working
ndividual User Mailboxes
Group Mailboxes
E-mail Notification (License required)
Call Recording
Multi-Language prompts, 24 languages
'Mailbox Tagging' for DD calls
Easy configuration via PCPro
Answer Machine Emulation and many more
Slide : 45 NEC 2011 ntroduction to the SL1000
InMaiI Features
Announcement Mailbox Email Notification Live Record Programming Voice Mail
Announcement Message Erasing All Messages Log On to Voice Mail Quick Message
Answer Schedule Override Exiting a Mailbox
Mailbox Announcement
Message
Record and Send a Message
Answer Table External Transfer Mailbox Name Remote Programming
Answering Machine Emulation Fax Detection Mailbox Options Menu Routing Mailbox
Auto Attendant Do Not Disturb Find Me Follow Me Mailbox Security Code Delete Screened Transfer
Auto Erase or Save Flexible Answering Schedules Main Menu Security Code
Auto Time Stamp Flexible Call Routing Make Call Single Digit Dialing
Automated Attendant
Flexible Mailbox Numbering
Plan
Message Count Display Station Mailbox
Automated Attendant Transfer Forced Unscreened Transfer Message Delete Subscriber Mailbox
Automatic Routing for Rotary Dial
Callers
Getting Recorded Help Message Forward System Administrator
Call Forward to a Mailbox Go To A Mailbox Message Length
System Administrator
Mailbox
Caller ID Greeting Message Listen Mode System Re-initialization
Automatic Access to VM by Caller
ID
Group (Shared) Mailbox Message Notification Time and Date
Caller ID with Return Call Guest Mailbox Message Playback Direction Time and Date Stamp
Calling the Automated Attendant Hang Up Message Record Transfer to a Mailbox
Cascade Message Notification
InMail Upload Download
Audio
Message Reply Undefined Routing
Dial Action Table Instruction Menu Message Storage Limit Unscreened Transfer
Directory Dialing Language Setting Message Waiting Lamp Voice Mail Overflow
Directory Dialing Mailbox Leaving a Message Multiple Company Greetings Volume Control
Distribution List Listening to Messages Next Call Routing Mailbox
Park and Page
Slide : 46 NEC 2011 ntroduction to the SL1000
Networking
Router
Router
WAN
PSTN
SP Trunks
SP Trunks
The SL1000 does not support:
KCCS, NetLink or AspireNet
The SL1000 can be connected via SP trunks
Desk to Desk dialing
Remote PSTN break out
Company wide numbering
plan
Slide : 47 NEC 2011 ntroduction to the SL1000
Licensing: List of Licenses
Use current License Server
Majority (90%) of users will not need to add a license
Description Activation Method undIed
License
System Max Note
SIP Trunk License Requires from 5
th
port 4 16TRK+16
EXT
MEMD and
VOIPD is
required
Standard SIP TerminaI License Requires from 1
st
port 0 16TRK+16
EXT
MEMD and
VOIPD is
required
Encryption License for MuIti-Line IP
TerminaI
None On
NAPT License for MuIti-Line IP TerminaI None On
AdditionaI In-MaiI ChanneI License (2ch Requires from 3
rd
ChanneI 2 (15H CF 16ch
In-MaiI Advanced Features License
- E-Mail Notification
- Cascading message notification
- Find-Me/Follow-Me
- Password Option
- Hotel/Motel
None On
MEMD is
required for E-
MaiI Notification
AdditionaI MobiIe Extension Port License Requires from 5
th
port 4 32
HoteI/MoteI Feature License None On
Slide : 48 NEC 2011 ntroduction to the SL1000
DESI / TerminaI Inserts
DES sheets: A4
printable, English key
descriptions (Transfer,
Mute etc)
Low cost sheet: Pre-cut
insert with local
language pre-printed
Not DES compatible
There will be two types of terminal inlays available:
AppIications for the AppIications for the
SL1000 SL1000
Slide : 50 NEC 2011 ntroduction to the SL1000
AppIications - Concept
Concept :
Provide the applications required for a complete solution for the
typical small SMB customer
Applications which give clear added value to the customer
Applications which are easy to install and easy to support
Applications
SL MyCalls
SL MyCalls Call Manager
SL Desktop Suite Lite
Softphone
Deskset
LMS licenses required
Slide : 51 NEC 2011 ntroduction to the SL1000
MyCaIIs for the SL1000
SL MyCalls
Reports on all extensions and all trunks/DDs
Key Features
ntegrates with system data: Easy Configuration
Call Costing: Telephone call cost associated with users
Call nformation: ncoming calls, Outgoing calls, Abandoned calls etc
Directors Report : Summary report at end of the day
Historical reports :
Define a report and layout
Run the report on demand
Slide : 52 NEC 2011 ntroduction to the SL1000
MyCaIIs - Products
SL MyCaIIs
Call Statistics (based on SMDR)
Basic Reporting
Call costing
Max 1 User login
SL MyCaIIs CaII Manager
All the features of SL MyCalls, plus:
Call Notes
Unreturned Calls
Auto Reporting
Sequenced Windows
Dynamic screen content (ie web)
Alarms
Enhanced Reporting and Statistics
Slide : 53 NEC 2011 ntroduction to the SL1000
MyCaIIs - Screen Layout
The user or administrator can define the screen layout
Statistics
windows
Large
character
windows
CaII Records
window
Slide : 54 NEC 2011 ntroduction to the SL1000
MyCaIIs - Reports
Basic reporting is available on SL MyCalls
Advanced reporting is available on SL MyCalls Call Manager
Director's report
gives daiIy summary
DetaiIed caII
reports
SeIect
Report type
Slide : 55 NEC 2011 ntroduction to the SL1000
MyCaIIs - Licenses
SL MyCalls
Free of charge for 1
st
year : After 1 year customer decides either:
Buy never expiring SL MyCalls license
Buy never expiring SL MyCalls Call Manager license
SL MyCalls Call Manager
Additional Users MyCalls screens on additional PC's
Additional Sites Collect call data from other SL systems
Slide : 56 NEC 2011 ntroduction to the SL1000
MyCaIIs - InstaIIation
MyCalls can be installed in just a few steps.
Enter the P Address of the SL1000
MyCalls detects the licenses and extracts the configuration from the SL
PBX
No Manual importing or filling of tables is required
MyCalls can also setup the SMDR on the SL1000
Slide : 57 NEC 2011 ntroduction to the SL1000
Desktop Suite is an ntuitive Desktop Application that will help your staff
to work even more efficiently. t can operate in 2 modes:
Deskset Mode
Allows a user to perform call control on a desk phone
i.e. Answer, Hangup Hold, transfer etc
Can provide BLF using DSS keys that are programmed on the keyset
Call Log / Speed dials
Dial from and Screen Pop into Outlook
Softphone Mode
Use your PC as a VOP extension with all the features of the Deskset mode
Desktop Suite for the SL1000
Softphone
LAN
Deskset ControI
Slide : 58 NEC 2011 ntroduction to the SL1000
Desktop Suite - Deskset Mode
Call control provided by PC
Voice path provided by Deskset (key telephone)
Does Not require a VoP card
Requires a Deskset Control License (max. 128 clients)
The user can easily navigate to Call Control functions with the use of a Tool
Bar.
Available tool buttons
Dial, Redial
Hold, Transfer, Park
Page, call pickup, Barge n
DND, Forward
Conference
etc
Slide : 59 NEC 2011 ntroduction to the SL1000
Desktop Suite - Softphone Mode
Softphone and Desktop Modes have same look and feel
Call control and voice provided by PC
Requires VoP card in SL1000
maximum 16 Softphones
Requires a Softphone License
Slide : 60 NEC 2011 ntroduction to the SL1000
Desktop Suite - InstaIIation
The same software is installed for both Deskset mode and
Softphone mode.
A Clear Wizard guides you in the installation process
Enter P address of the SL1000
Select Softphone or Desket Mode
Choose the extension to control for Deskset Mode
nstallation complete
Easy to SeII. Easy to SeII.
Slide : 62 NEC 2011 ntroduction to the SL1000
Support of Existing Features
SV100 9.5"
SL1000
Supports all existing features
4-wire Hybrid connection for
terminals
Easy migration for installers
MyCalls
XN120
Sub-set of SV8100 features
Easy migration for installers
nMail Voicemail
MyCalls
Desktop Suite
Licensing
Slide : 63 NEC 2011 ntroduction to the SL1000
Typical Hospitality features are:
Check-in \ Checkout
Toll restriction (when checked out)
Room status
Wake up call
Don't Disturb
Message waiting
60 Button console for room status display
nMail ntegration
Mailbox paired (fixed) with telephone number
At Check-in, Messages and Greetings in mailbox are cleared
Language is set to default
HoteI features
Slide : 64 NEC 2011 ntroduction to the SL1000
New Features - EcoIogy
Ecology Power saving features
Power can be automatically cut to the terminals when the system is
not in use e.g. during night mode
Power can be cut manually by programmable function key or service
code
System will wait for active calls to end before cutting power
1
st
FIoor
2
nd
FIoor
TerminaIs can not make/receive
caIIs whiIe power is cut
SL1000 uses 25%
less power than
the XN120
Slide : 65 NEC 2011 ntroduction to the SL1000
New Features - Security
Security
The Hybrid extension ports can be connected to an external switch or
PR sensor
When activated the system can play a pre-recorded VRS message
over the paging zone and automatically place an outside call to a help
desk.
Switch or PIR (Passive Infrared Sensor
(3
rd
Party Product
Pre-Programmed
Destination
PSTN
2: Auto Emergency CaII
1: Page Announcement
Slide : 66 NEC 2011 ntroduction to the SL1000
New Features - Room Monitoring from Outside
Outside
PSTN
CaII to Trunk with CaIIer ID
uiIt-in
microphone
Room monitor from outside
Enable to monitor the room sound from outside
Activate the built-in microphone of Multi-Line Terminal
This feature is under Caller D control for secure operation
SL1000 user can also choose to setup a 2-way conversation with
the outside caller
Slide : 67 NEC 2011 ntroduction to the SL1000
Room monitor from outside
Enable to send the VRS Message automatically and periodically
from built-in Speaker on Multi-Line Terminal as "Warning Message
during Night Mode
SL1000 users can record the VRS warning message
t is expected to act as a deterrent even if there is no tight security
facility
New Features - arning Message
Security system
is activating !!
!!
Slide : 68 NEC 2011 ntroduction to the SL1000
Remote nspection
For security or for taking care of elderly people living alone you
could:
Automatically ring the terminal on a pre-programmed time schedule
in order to check whether users answer or not
Place an auto-emergency call with pre-recorded VRS Message to
the pre-programmed destination if no answer
Outside user can also choose to setup a 2-way conversation with
the SL1000 terminal
New Features - Remote Inspection
PSTN
Embedded
VRS/VM
Auto Emergency CaII
Monitoring station
No Answer.
Slide : 69 NEC 2011 ntroduction to the SL1000
Packaging
Main and Expansion
Chassis packaging
TerminaI packaging
Distinctive Packaging
ncrease awareness of NEC name
More like a consumer product
Eco-friendly materials
Comparison of the Comparison of the
SL1000 and the XN120 SL1000 and the XN120
Slide : 71 NEC 2011 ntroduction to the SL1000
System Comparison
Base Chassis
XN120 : Base chassis supports 3 Trunks and 8 Hybrid ports
SL1000 : Base chassis supports 4 Trunks and 8 Hybrid ports
Single Chassis
Xn120 : Single chassis supports 9 analog / 16 BR trunks + 24 hybrid
extensions
SL1000 : Single chassis supports 16 analog / 12 BR trunks + 32 hybrid
extensions
Expansion cards
XN120 : Op-Box required on the XN120 for the BR and VoP cards
SL1000 : All cards installed within the chassis
Auto Attendant
XN120 : Requires additional option card
SL1000 has built in 1-channel VRS or additional option card
Slide : 72 NEC 2011 ntroduction to the SL1000
System Comparison
Door phone
XN120 needs additional PGDU card to connect a door phone
SL1000 Door phones connect to hybrid extension ports
Rack Mounting
XN120 : Can not be mounted in 19 rack when OP Box installed
SL1000 : Can be mounted on a shelf in a 19 rack
Ethernet
XN120 : EXFU card required for Ethernet port on the XN120 (PC Pro,
SMDR.)
SL1000 : Ethernet built in on the SL1000.
P Terminal
XN120 : No P Terminal in the terminal range
SL1000 : P Terminal available
Slide : 73 NEC 2011 ntroduction to the SL1000
System Comparison
Softphone
XN120 : No Softphone
SL1000 : Softphone and Desktop phone control
Stock nventory
XN120 : 15 Parts to stock
SL1000 : Lower stock inventory 12 Parts to stock
Hotel
XN120 : Hotel feature set (using system phone)
SL1000 : Hotel feature set (using system phone)
Remote Upgrade
XN120 : No remote upgrade : Must visit site
SL1000 : Remote upgrade (via SDN)
Slide : 74 NEC 2011 ntroduction to the SL1000
System Comparison
Licenses
XN120 : No Licenses
SL1000 : Licenses give the opportunity for more revenue
nstallation
XN120 : PC Pro with Easy Edit
SL1000 : PC Pro with Easy Edit and new Drag and Drop GU
Training
XN120 : 2 day class room training
SL1000 : Class room or Computer Based Training
Voice Mail
XN120 : Essentially a Personal Voice Mail System
SL1000 : Personal and Fully Featured system Voice Mail
Slide : 75 NEC 2011 ntroduction to the SL1000
TerminaI Line-up
XN120 has 12 terminal options
6 Key no display (Black or White)
12 Key no display (Black or White)
6 Key with display (Black or White)
12 Key with display (Black or White)
24 Key Add-on module (Black or White)
DSS Console (Black or White)
SL1000 has 8 terminal options
12 key with display (Black or White)
24 key with display (Black or White)
24 key P terminal (Black or White)
DSS Console (Black or White)
Slide : 76 NEC 2011 ntroduction to the SL1000
TerminaI Comparison
kN120 5L1000
Terminal Type
Hybrid (4W) Hybrid (4W)
NultiLine Terminal NultiLine Terminal
Connected to Hybrid Extension Port Hybrid Extension Port
Color LineUp Black/White Black/White
LCD
16 digits x 2 lines 16 digits x 2 lines
w/o Backlit w/o Backlit
Programmable Keys
6/12 12/24
(BLF : Red/Creen) (BLF : Red/Creen)
10 One Touch/Programmable
keys
Yes No
Soft Keys No No
Nenu Cursor Key No Yes
!ncoming LED
1 colour 1 colour
(Red) (Red)
Handsfree Halfduplex Halfduplex
Backlit Dial Pad No No
Headset Port
No No
(use Handset Port) (use Handset Port)
Angle Adjustment 2steps (Base) 2steps (Base)
Key pad Language English Only Flexible (DES! label)
Wall Nounting Kit Built!n Built!n
Slide : 77 NEC 2011 ntroduction to the SL1000
IP TerminaI
SL1000 has a 24 Key P Terminal available
24 Line keys
Cursor keys
Redial/Directory
Menu driven features
Feature keys
Backlit keypad
Soft keys
3 line backlit display
Dual Ethernet ports
Dedicated headset port
Slide : 78 NEC 2011 ntroduction to the SL1000
Voice MaiI Comparison : ExampIe enhancements...
Recording Capacity
XN120 : 1 hour capacity (standard compact flash card)
SL1000 : 15 hour capacity (standard compact flash card)
Channels
XN120 : 8 channels standard
SL1000 : 2 channels standard (16 with MEMDB and License)
Transfer to Mail Box
XN120 : No transfer to mail box
SL1000 : Transfer to mail box (call extension press VM key, very easy operation)
Auto Attendant
XN120 : Limited Auto Attendant (use VRS for Auto Attendant on the XN120)
SL1000 : Flexible Auto Attendant (16 Call Routing Mailboxes)
Message Notification
XN120 : On your desk phone only
SL1000 : Flexible notification, on desk phone, External number / Pager or E-Mail
Voice Mail box options
XN120 : Limited Mail Box options available to callers (fixed code to escape from voice mail)
SL1000 : Flexible Mail Box Options (Call Routing mailbox can be assigned , giving full flexibility)
Easy to InstaII and Easy to InstaII and
Maintain Maintain
Slide : 80 NEC 2011 ntroduction to the SL1000
InstaIIing the SL1000
Engineer's Tool - PCPro
System nstallation: Quick
System Maintenance: Quicker
Easy to nstall:
SL1000 PCPro has new Graphical, Drag and Drop PCPro
Easy to understand the configuration (Graphical)
Complex configuration shown in a simple User nterface
Quick to setup the system configuration
Quick to make maintenance changes
Expansion boards require minimal setup
RJ45 panels available for simple cabling
Slide : 81 NEC 2011 ntroduction to the SL1000
The SL1000 Main Chassis has an Ethernet port built in
PCPro: see demo
WebPro: Access via Web Browser
The SL1000 also has conventional terminal programming
Any terminal can access the system configuration
System Management
ebPro PCPro
Slide : 82 NEC 2011 ntroduction to the SL1000
System Management - PCPro
Night mode switching based on Microsoft

style calendar /
schedule
Drag and drop extensions
to groups
Slide : 83 NEC 2011 ntroduction to the SL1000
System Management - PCPro
Drag and drop extensions
to groups
nstaller can see all
extensions on the system
See all active groups on
the system
Create a new group
Add/move/remove
extensions within groups
Reduce configuration
errors
SeIect the
extensions from
the pane
Drop them into the
group pane
Slide : 84 NEC 2011 ntroduction to the SL1000
New izards, Quicker instaIIation
PCPro Demo: Add extensions to an ncoming Ring Group (RG)
PCPro Demo: Night Service
FxLn Lo lRC.wmv
NighL service.wmv
Training Training
Slide : 86 NEC 2011 ntroduction to the SL1000
Training on SL1000
f you are SV8100 trained already, then a 1-2 hour Webinar session is all
that's required
f you are XN120 trained, a concise one day training course at the
Academy at NEC Ruddington (covering all aspects, including SL1000
Basic, Voicemail, etc)
f you are new to NEC, then a 2 Day Course at NEC Ruddington covering
all aspects of the SL1000 is required
1-2 Hour
1 Day
Roadmap for the Roadmap for the
SL1000 SL1000
Slide : 88 NEC 2011 ntroduction to the SL1000
Roadmap
tems provided with the R2 Release:
Display Languages via external file
User nterface: Navigation Key operation enhancement
Mobile Extension: Android Application
Slide : 89 NEC 2011 ntroduction to the SL1000
Roadmap: DispIay Languages
Display Languages
From R1 the following Languages will be supported
More Languages required
New method of adding Languages
XLS based file loaded via the integral memory when the system
boots
XLS file translated locally, instant feedback on how it looks
Speed up the time to add new language
Translations /corrections made at any time
DispIay Language 1st / 2nd ReIease
Russian 2nd
Catalan 2nd
Others... 2nd
DispIay Language 1st / 2nd ReIease
German 1st
Spanish 1st
French 1st
talian 1st
Dutch 1st
Romanian 1st
Turkish 1st
Polish 1st
Norwegian 1st
Danish 1st
Portuguese 1st
Slide : 90 NEC 2011 ntroduction to the SL1000
Roadmap: User Interface: Navigation Key
User nterface: Navigation Key operation enhancement
Enhancements from R2: Examples
Extension Features from dle
Set DND, Set Headset Operation, Make Paging Call, etc.
Example: Call forward can be set without the need to know
the service code or target extension number
Slide : 91 NEC 2011 ntroduction to the SL1000
Roadmap: MobiIe Extension AppIication
Mobile Extension Feature is very powerful
Real power is not accessible with conventional GSM interface
Smart Phone App's allow for improved interface
Simplify call setup and feature access
No need to remember service codes
No user guide required
Make a caII
via SL1000
Make a caII via
mobiIe network
DiaIing from key pad or seIect a contact
Function
List
One touch
access to
features and
extensions
Slide : 92 NEC 2011 ntroduction to the SL1000
SL1000 - Summary
MyCaIIs
Desktop Suite -
Softphone
PCPro
Hybrid ports,
buiIt in LAN port
High quaIity terminaI
New Packaging
IP TerminaI
Licenses
InMaiI VoicemaiI

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