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What is Conflict?
Define Conflict Explore underlying assumptions Discuss Conflict Escalation and De escalation
Exercise
Spend 5 minutes to come up with a definition of conflict. Then work with your group to compare and refine your answer.
Textbook Definition
Conflict is an expressed struggle between at least two interdependent parties who perceive incompatible goals, scarce resources, and interference from others in achieving their goals. - Wilmot & Hocker (2007).
Role of Perception
Conflict is an expressed struggle between at least two interdependent parties who perceive incompatible goals, scarce resources, and interference from others in achieving their goals. - Wilmot & Hocker (2007).
Expressed Struggle
Conflict is an expressed struggle between at least two interdependent parties who perceive incompatible goals, scarce resources, and interference from others in achieving their goals. - Wilmot & Hocker (2007).
Interdependent Parties
Conflict is an expressed struggle between at least two interdependent parties who perceive incompatible goals, scarce resources, and interference from others in achieving their goals. - Wilmot & Hocker (2007).
Incompatible Goals
Conflict is an expressed struggle between at least two interdependent parties who perceive incompatible goals, scarce resources, and interference from others in achieving their goals. - Wilmot & Hocker (2007).
Scarce Resources
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Conflict is an expressed struggle between at least two interdependent parties who perceive incompatible goals, scarce resources, and interference from others in achieving their goals. - Wilmot & Hocker (2007).
Interference
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When ___
Because ___
Social Skills Developing Others Leadership Influence Communication Change-catalyst Conflict Management Building bonds Teamwork and collaboration
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Questions?