Beruflich Dokumente
Kultur Dokumente
Dr.T.V.Subramanian
Provides supply chain visibility Information provides the basis for supply chain management decisions
Inventory Transportation Facility
Decision support system(DSS)-Model-based Expert System-Knowledge-based Neural Networking applications-Case-basedf Data warehousing and mining techniques
There must be strong integration between the ISCM and CRM macro processes
E-Business Transactions
Providing information across the supply chain
Negotiating prices and contracts Allowing customers to place orders Allowing customers to track orders Filling and delivering orders to customers Receiving payment from customers Placing orders with suppliers Paying suppliers These transactions were previously done through other channels
Impact
Area
Efficient funds transfer Lower stockouts Convenience Inventory Facilities Transportation Information
Impact
Effectiveness Benefits
deliver information to decision maker
Strategic Benefits
achieve competitive advantage over rivals
Efficiency
Accelerate User Tasks Improve Scale to Look Large Alter Role of Intermediaries Make Use of Extensive User Feedback Automate Tasks Using Software Agents
Effectiveness
Eliminate Information Float Present Single Gateway Access Engage in Personalization to Look Small User Controls Detail of Information Accessed Provide Online Decision Support Tools
Strategic
Establish 24X7 Customer Service Achieve Global Presence Create Dependency to Lock-in User Users Interact via Online Community Bundle Diverse Content with Rich Multimedia
Market Efficiencies
Easy
High
This expedites the process and cuts costs by more than 10%
technology news
Collaborative Commerce
Collaborative commerce (c-commerce): The use of digital technologies that enable companies to collaboratively plan, design, develop, manage, and research products, services, and innovative EC applications
Advanced planning and scheduling (APS) systems: Programs that use algorithms to identify optimal solutions to complex planning problems that are bound by constraints
Corporate portals offer employees, business partners, and customers an organized focal point for their interactions with the firm