International Investment Conference

3D Networks Overview & Commitment to the Call Center Industry

Barry Southern, Chairman, 3D Networks

3D NETWORKS BACKGROUND

3D Networks is a subsidiary of the Singapore-based Planet One Pte Ltd. group of companies employs over 600 people, having direct representation in 10 countries

Singapore China Australia

India Thailand Malaysia

Hong Kong United States Philippines

United Kingdom Middle East

Planet One Group of Companies

3D Networks
Voice

Planet PSG
IVR

NetProActive Services
NOC

FCSCS

Planet ICS

Hospitality

SW Services

Data

Call Centre

IMaRC
Managed Services 20+ People 3 Countries

IP Tel

And
Solutions

Convergence Prof Services 500+ people 8 Countries 32 People 6 Countries

90+ People 10 Countries

Just opened

Customer

We become a Single Window to offer you the full life-cycle solutions & services

3D NETWORKS ADVANTAGE

NetProActive Services

Planet PSG

FCSCS

Planet ICS

PLANET ONE

A strong regional network of synergistically related technology companies employing more than 600 personnel with direct representation in 9 countries throughout APAC Privately held and backed with private equity holder multi billion $ business across a variety of industries (timber, IT, automotive, oil and gas etc like the TATA group in India)

3D Networks expanding continually and grown to a presence in more than 7 countries

Gaining solid presence and foothold through acquisitions & mergers:

3D Networks in July 2001, Australia

Bangalore Labs (now NetProActive Services) in November 2001, India

Planet Professional Services Group in July 2002, Singapore TGNT in January 2003, China

3D Networks - Overview
Leading systems/network integrator in Asia Pacific and a Voice & Data convergence specialist

Offers cutting-edge business communications infrastructure solutions for enterprises, (BFSI, Contact centres, Manufacturing, Government & Healthcare) and Service Providers.

3D Networks Solution and Service Offerings

Voice Solutions

Data Solutions

Call Centres

LAN WAN Metro Area Network Solutions MPLS / Core Routing / Switching Solutions Security

Converged VoIP
Unified Messaging Solutions Voice Networks (IP Telephony / TDM Telephony) Speech Recognition

Managed Services

Convergence Solutions

Consultancy Services

Hybrid Solutions involving LAN, WAN, voice & data VoIP Converged applications

Contact Centre Practice Network and Security Audits Network Design Services

SOLUTIONS and SERVICES

END-TO-END LIFE CYCLE SERVICES

Voice Solutions Data Solutions

Project Consultancy Technical Consultancy Product Supply Installation, Commissioning Wide Area Connectivity Customization Services Integration and Interface Services Facilities Management Training Outsourcing of Turnkey projects

Converged Solutions
Managed Services Voice & Data Consultancy

STATE-OF-THE-ART 24X7 NOC

3D NETWORKS REGIONAL STRATEGY

3D Networks has 3 key strategic growth markets

India
expecting annual growth of 100% YoY for next 3+ years Investment will continue in line with growth New business models and revenue streams being explored

China Tap the huge market potential Have expanded service offerings to address unique market requirements (heavy Govt business ownership)

Australia Consolidation and value added services next big thing Fundamentally transforming the business to drive innovation, and new business opportunities (QT an example)

3D NETWORKS VALUE WHAT WE BRING TO THE TABLE

STRONG PARTNERSHIPS EXPERTISE & EXPERIENCE OUR COMMITMENT TO THE CALL CENTER INDUSTRY

STRONG PARTNERSHIPS

PARTNERSHIPS WITH INDUSTRY LEADERS

3D Networks is the sole pan-Asian Platinum Partner of Nortel Networks and Global Customer Partner in APAC

EXPERIENCE & EXPERTISE

A FORMIDABLE COMBINATION OF EXPERIENCE + EXPERTISE

Largest Group of Level 3 engineers skilled on Nortel product outside of Nortel globally Contact Centre Industry Experts like Chris Luxford are leading the contact centre technology in 3D Networks Strong Telephony Industry expertise senior to junior team members from our Chairman Barry Southern with over 30 years in the industry, to senior members like SK Jha, Karl Panknin, Bill Chang, Steve Rickard etc

Periphonics skills unparalleled in the industry.

OUR CALL CENTRE & IVR CAPABILITY

Over 300 call centre customers regionally.

Over 50% of 3Ds resources have been applied to and are skilled in these areas

TO SUMMARIZE OUR EXPERTISE & EXPERIENCE

3D Networks enjoys a strong presence in APAC region, backed by very high technical expertise, rich experience and the formidable background and support of the Planet One group We are growing to cater to the growing demands of our customers businesses When you think of Nortel, think of us

OUR COMMITMENT TO THE CALL CENTER INDUSTRY

OUR COMMITMENT TO THE CALL CENTER INDUSTRY

We strive to ensure that the customers technology requirement is non linear

Ensure customer experience exceeds todays performance levels 3D Networks believes in being a strategic advisor 3D Networks will continuously explore new technology concepts that can provide customers with significant differentiation

OUR COMMITMENT TO THE CALL CENTER INDUSTRY

In Aug 2004 3D Networks established its own Contact Centre Consulting Practice headed by Chris Luxford, an expert in Call Center technology practice.
3D Networks is one of the largest SIs in the Contact Centre industry in India & Australia 3D Networks enjoys a understanding of contact centre solutions from infrastructure requirements to complex applications 3D Network sees the contact centre space as essential to its heritage and future growth

OUR COMMITMENT TO THE CALL CENTER INDUSTRY

As part of its commitment to the industry and to its 500+ contact centre customers regionally, 3D Networks is:

Running a series of Contact Centre Strategy Workshops regionally

Developing a range of operational contact centre management training

Exploring a number of innovative BPO/Contact Centre outsourcing business models

Soon to launch a range of new contact centre commercial models that can be adopted by outsourcers

OUR COMMITMENT TO THE CALL CENTER INDUSTRY

We are keen to bring our Technology, Business Process intellectual knowledge and quality of partnership to the call center industry in Pakistan We are not just another network integrator You can look to us as your strategic partner for the entire call center networking life-cycle from consultancy to implementation to support.

International Investment Conference

THANK YOU
For details contact

Tel: (+92-21) 2634817-18-20 Fax: 2627843 E-mail: eveready@cyber.net.pk