High Performance Leadership- Overview

Prof M Sutapa Lakshmanan

Sept. 7, 2010

Introduction
High Performance Leadership

Objectives:
To familiarize students with the criticality of leadership for high performance and sustenance of business To expose students to various leadership theories and styles of leadership To expose students to leadership competencies

To familiarize students to various aspects of leadership in action

Coverage
Leadership Theories, Styles and Skills

Leadership Lessons through Literature

Team work & Team Building

Interpersonal Skills
Conflict Management Positive Thinking- Attitudes , Beliefs Martin Seligman's theory of Learned Optimism & Helplessness

What is Leadership?

Leadership is defined as the process by which an individual determines direction, influences a group and directs it towards a specific goal or organizational mission

Why Leadership?

Environmental & Economic Changes

From an industrial & manufacturing based society to an information and
service-based society

Increase in information flow is causing jobs to become obsolete

Economy has shifted from a manufacturing base to a service base Global competition is changing the way we do business Environmental consciousness and practices are required Technological advances are coming faster than before Keeping up with laws

Workforce Composition Changes

Number of women on the job
Average age of workforce is decreasing in India & increasing in US Workers are migrating

Leadership in 21st Century

The concept of leadership in the 21 st century has been undergoing a
major shift The thinking around leadership is complex, related to variables such as changes in societal values
implementation of organizational change the awareness of the impact of stress on employees and the overall development of leadership understanding

Leadership in 21st Century

The qualifications for leadership have also shifted
towards more ethical transformational styles of leadership emphasis on the importance of developing leaders within an organization.

Skills to manage employees

Past Ability to control Delegation Directive Problem-solving Strong Authority figure Technical expertise

Present Clarifying expectations Coaching and Counselling Consulting Delegating Empowering Motivating Organizing Questioning

Present Communication Confidence Creativity Enabling Leadership Negotiating Problem-solving Team-building

Source: Flaherty, J. S., & Stark, P. B. (1999). The competent leader: A powerful and practical tool kit for managers and supervisor

Changing Values of Employees

Values of 1940-1950s Values of Todays Employees

Family Good craftsmanship Happy to have a job Job Stability Loyalty to boss Loyalty to Company Patriotism Savings account Technical ability

Benefits Concern for health Education Flexible Schedule High concern for self Input appreciated Interesting work Need for time off Open Communication Opportunity to advance Personal growth Recognition

Key Tasks of Leaders

Ensuring that the future is being planned for, anticipated and secured Serving the needs and interests of, and eliciting the support from, key constituencies Keeping the team, organization or enterprise focused on substantive results while meeting the requirements of current realities Building a long-term, value-added network of relationships Tying it all together strategically.

Source: Staub, R. E. II. (2000). The Heart of Leadership: 12 Practices of Courageous Leaders

Key Challenges to Learning to lead

Learning to sellnot just producegood ideas Working through informal networks Communicating clear and simple messages with emotional impact Appropriately delegating Improving social skills (e.g., listening, empathy and coaching)

Source: Ibarra, H. (2004, April). Tracking the Leadership Transition

Leadership at Organizations

Jack Welch

Narayan Murthy

Thank You