Mentoring, Coaching & Buddy System

Understanding Click to edit Master subtitle style Mentoring & Coaching

Origin of the word Mentor

4 It has originated from Greek mythology 4 Odysseus who was fighting the Torjan war

had appointed mentor, who was his friend to groom his son Telemachas into a future king and warrior.

Role Definition ... Prot ege

career succes s satisfaction

Junior member Ment of or organizati on / shares fresher values & career counsellin g

What is Mentoring is all about?

The mentoring partnership is an agreement between two people sharing experiences and expertise to help with personal and professional growth.

Mentoring is ?
4 an unstructured association between an

experienced person and one less experienced that assists the junior person in extracting more value from experience 4 mentor >>> an experienced, thoughtful, caring person who passes on lessons of experience to someone less experienced

RELATIONSHIP BETWEEN A MENTOR AND A PROTEGE

PHASE INITIATION CULTIVATION DEFINITION Six month to a year Period of two to five years TURNINGPOINT Fantasies become concrete expectation Opportunities and relationship becomes more meaningful . Wants to put learning into practice

SEPERATION

- Significant change in the relationship - Emotional experience in the relationship

RE-DEFINITION In definite period after the separation

Stresses of separation diminish and new relationships are formed

Why mentoring?
4 full opportunity to access the exciting and

fulfilling career spectrum available

4 more informed decisions 4 more confidence in decisions made 4 fewer catastrophic mistakes

What Does It Take to Be a Mentor?

4 Desire 4 Time 4 Reality check 4 Individual career development plan

FUNCTIONS OF A MENTOR
4 4 4 4 4

Coaching Role modeling Counseling Friendship Exposure and visibility

What Does the Mentor Get Out of It?

4 Pass on successes 4 Practice interpersonal & management skills 4 Become recognized 4 Expand their horizons 4 Gain more than the protege does

Mentor in the Corporate World

4 It is a relationship where an experienced

person assists the junior level employees to become potential managers of tomorrow 4 The mentor also facilitates career development and psycho-social development by providing a vehicle for accomplishing the development task

What Are the Proteges Responsibilities?

4 Willing to learn 4 Able to accept feedback 4 Willing to stretch 4 Able to identify goals

What Does the Protege Get Out of It?

4 4 4 4 4

Listening ear Valuable direction Gaps filled in Doors opened Different perspective

4 An approach to management - how one

carries out the role of being a manager. Click to edit Master subtitle style 4 Is a set of skills for managing employee performance to deliver results 4Is a person to person technique takes place informally

4To develop individual knowledge, skills

& attitudes subtitle style Click to edit Master 4Is a skill of facilitating the learning, the development & performance of another person

Your Aims as a Coach A directive approach

4 Provide guidance on how to carry out

specific tasks towards learning 4 Help people become aware of how well they are doing and what they need to learn 4 Use whatever situations arise as learning opportunities

The Coaching Sequence

4 Identify areas of knowledge, skills or capabilities 4 4 4 4 4 4

where learning needs to take place Ensure that the person accepts the need to learn Discuss with the person what needs to be learnt & the best way to undertake learning Get the person to manage their own learning Provide encouragement & advice Provide specific guidance when required Agree how progress should be monitored & reviewed

The GROW Model

4 G Goals = agree on coaching aims 4 R Reality = address real issues 4 O Options = identify & evaluate

approaches available 4 W Will = help person to work out how learning will be applied

MENTORING, COACHING & BUDDY SYSTEM

Highlighting style Salient Click to edit Master subtitle their Features & Differences

Relationship to Learner
MENTOR Private, Individual COACH BUDDY

Private or Public Partly Private but Individual or some aspects can Group be Public. E.g. paper work

Relationship to Learners Manager

MENTOR Line Manager cannot be the mentor COACH BUDDY The line manager Line manager can be the coach normally appoints B. from amongst his / her own team

Contact with Learner

MENTOR Intermittent, medium to long term. COACH Can be very short term as well as medium to long term BUDDY Short term & frequent during induction period. May take considerable time.

Main Agenda
MENTOR COACH BUDDY Build confidence of learner, e.g. know their way around, who does what

Context within Content of work which Learners to improve job work is done i.e. performance help person plan & decide the future

Proximity
MENTOR COACH BUDDY Must be face to face, the two people should ideally work in close proximity

Need not always Difficult to involve face to achieve without face contact face to face contact.

Outcomes
MENTOR COACH BUDDY Person has completed induction successfully

Persons better Improved job prepared to performance progress their own Development & Career

Choose two very different approaches that a manager could use for the following scenarios. Indicate which approach you would use:
4 Staff telephone bills are too expensive for the

second month in row and you mentioned it last month. 4 Michael is not being proactive about his new assignment. You believe that he should be doing better regarding his attitude and his productivity. 4 You need to address the fact that a department continuously submits incorrect paper work to your office.

THANK YOU

Click to edit Master subtitle style