JOHARI WINDOW

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Agenda Purpose What is Johari Window? Johari Window Model Feedback Johari Window Panes Behavior / Actions that cause Panes to move / change sizes 4/28/12

Purpose
Assist you as change leaders to gain understanding for appreciation of how effective feedback & self disclosure can improve communication skills

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What is Johari Window

It named after the first names of its inventors,Joseph Luft & HarryIngham It is a communication window fore giving & receiving information. It is one of the most useful models describing the process of human interaction
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Johari Window Model

Arena (Open/Free

Blind Spot Unknow n

Faade (Hidden)

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Johari Window Panes

me Arena (Open/Fre e) awar e unawa re Blind Spot Self Disclosur e

aware YOU unawa re

Faade (Hidden) Feedback

Unknow n

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I Know dont know Aware Group Known You Aware Faade (Hidden Arena (Open/Fre e)

Me

I Unaware Self Disclosure

Blind Spot Unknow n

Unaware
Group Dosent knows

Feedba ck 4/28/12

Behaviors/Action that cause panes to move/change size

Knowing what the panes represent will help you understand and describe behavior/action that causes the panes of the Johari window to move/ change size

Arena: Giving and soliciting feedback; self-disclosure Blind Spot: Soliciting and being receptive to feedback 4/28/12 Faade: Giving feedback & Self-

Feedback Feedback is a communication to a person or group providing information as to how their behavior is affecting or influencing you. (giving feedback) It may also be a reaction of others as to how your behavior is affecting or influencing others. (receiving feedback)

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Reasons for Giving & Receiving feedback

Allows personal growth Enables the provider to learn about self Enables the receiver to gain insight Creates an open environment for effective operational and interpersonal communication. Aids in preparation of future; not
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Guidelines for Giving feedback

Giving Feedback Is the feedback being given specific rather than general? Is the feedback being given focused on behavior rather than on a person? (It is important that we concentrate on what a person does rather than on what we think or imagine he/she is)

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Does the feedback take into account

Guidelines for Giving feedback

Giving Feedback contd.. Does the feedback involve the amount of information the receiver can use rather than the amount we would like to give? Does feedback reflective upon the problems/issues at hand? 4/28/12 Is the feedback checked to ensure

Guidelines for Receiving feedback

Receiving Feedback Establish a receptive atmosphere State why you want feedback Check what you have heard through parroting, paraphrasing or asking for clarification Maintain an objective attitude about the feedback even if its
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What can you do with Feedback Use it Think about it Forget it

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Johari Window questions:

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Instructions: Read each numbered item carefully. Read the statements marked A and B. Determine which statement is most similar to what

4. If two of my friends and I were talking and one of them slipped and brought up a personal problem of mine that involved the other friend, of which s/he was not yet aware, I would: A. Change the subject and signal my friend to do the same. B. Briefly explain

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7. If I felt that one of my friends was being unfair to me and his/her other friends, but none of the other friends had mentioned anything about it, I would: A. Ask the other friends how they

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14. If I thought an ugly rumor was being spread about me and suspected that one of my friends had quite likely heard it, I would:

assigned an important position in our group, I would:

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A. Discuss my shortcomings with my friends so I could see where to

I know

I dont know

Group Knows

Arena (open/free)

Blind spot

Group doesnt know

Facade

Unknow n

The open receptive person (Ideal) 4/28/12

I know Arena (open/free

I dont know Blind spot

Group Knows

Group doesnt know

Facade

Unknow n

The Pumper person (Interviewer) 4/28/12

I know Group Knows

Arena (open/fr ee

I dont know Blind spot

Group doesnt know

Facade

Unknow n

The Hermit person (Turtle)

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I know Group Knows

Arena (open/fr ee

I dont know Blind spot

Group doesnt know

Facade

Unknow n

The Blabber mouth (Bull in china shop) 4/28/12

I know Group Knows

Arena (open/free

I dont know Blind spot

Group doesnt know

Facade

Unknow n

Increasing open area through feedback solicitation 4/28/12

I know Group Knows

Arena (open/fr ee

I dont know Blind spot

Unknow n

Group doesnt know

Facade

New team member or member in a new team 4/28/12

I know Group Knows

Arena (open/fr ee

I dont know Blind spot

Group doesnt know

Facade

Unknow n

Established team member 4/28/12