Format-1

ACTION PLAN
Issue Solution

Not any to own a policies Making a proper policies and strategies ICT where related and strategies as a direction for IT Division to the department function

Date : 26 DECEMBER 2007 Name: NURSHIKHAH BT. DAUD Country : MALAYSIA Course Name : COMPUTER (CHIEF INFORMATION OFFICER (CIO)) FOR E-GOVERNMENT PROMOTION (B)
Action Plan

Current Situation
What is vision/strategy and objectives of your organization?

Format-2

To be as data base for the landscape development

What are issues of your organization?

1. To construct and implemented the systems were stated by ICT Strategic Planning; PALM and Perfoma
2. To restructure the IT division to be as the main task in the department with having a proper plan, system, strategies, policy and leader. 3. To encouraged staffs and clients to using computer as a tool in landscape work and to implemented e-perolehan in landscape development.. 4. The existing system which developed by vendor for landscape data base was not function as per required 5. Not any to own a policy and strategies as direction for IT Division.

What is your role in your organization?

As a leader for IT division

Action Plan

Prioritization of issues
Issues Relation to Your Role
(Feasibility)

Format-3

Relation to this course (B)

Immediacy to solve (C)

Total

Priority

(A)

(A)+(B)+(C)

1 Strategic Planning; PALM and Perfoma

To construct and implemented the systems were stated by ICT

To restructure the IT division to be as the main task in the

2
1

1
2

1
1

4
4

2
3

2 department with having a proper plan, system, strategies, policy

and leader. To encouraged staffs and clients to using computer as a tool in

3 landscape work and to implemented e-perolehan in landscape

development..

1 2 2

2 1 2

2 2 2

5 5 6

1 4 5
[Evaluation] 2 : Most Appropriate 1 : Appropriate 0 : Not suitable

4 data base was not function as per required 5 Division.

The existing system which developed by vendor for landscape Not any to own a policy and strategies as a direction for IT

Issue ( * select one from above)

Result of the issue

Not any to own a policies and strategies as a direction for IT Division.

Non-availability policies and strategies not to allow the department to planning and developed for ICT

Action Plan

Causes of the issue and Solution

Issue

Format-4

Not to own a policies and strategies as a direction for IT Division

Why? Causes of the issue 1 2 3 4 5 IT division was a New division was set-up by the department 2 years ago ICT issue was Control by ministry (bureau) not by department. Lack of the specialist and experience on the ICT policies and strategies making The number of staff work on ICT was not enough The scope of work for IT division just not deal with ICT but they have to do another work for department (out of IT work scope). What to do ? Solution

Making a proper policies and strategies ICT where related to the department function Action Plan

Effect and Action Plan

Output of the solution To give form policies and strategies Planning for ICT development Structure a new IT organization Effect of the solution

Format-5

Department will realize the important role of ICT Encouraged all the staffs to using computer in daily work The ICT programs can be constructed and implemented

How to realize? ACTION PLAN

1. 2. 3. 4. 5. 6. 7. 8. 9. 10.

Get approval and permission from the boss and ministry Take survey of reorganization planning of department To give form the ICT committee as project members and iT division as project manager Transfer knowledge and skills obtained from the course in OIC to the selected project member Take a survey of current status of policies and strategies in ministry and check document. Take survey of other organization policies and strategies as a best practice Do seminar or workshop to make out policies and strategies Get permission from ministry for implemented Implemented the policies and strategies to the organization and supervise Review and correction
Countermeasures Provide schedule of program and get top management endorsement. Located as a one of 2008 program

Factor obstructive to the plan

Get permission from ministry Staff not give cooperation interference with to many job

Action Plan