Hospitality operations in Travel & Tourism

For Mr Tim Jarold

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Summarise, in your own words, The scale and scope (the size & variety) of the
hospitality industry in the UK include comments on the number of people
employed; the value of the industry to the UK Economy and how it
contributes to the “tourism experience” here?
The hospitality industry covers a wide range of different businesses including hotels,
pubs, and restaurants, contract caters in various industrial and commercial
premises, fast food takeaways and cafes.
Size and scope of the hospitality industry in the UK: The hospitality industry is
probably the world’s fastest-growing, job-creating profession, employing one in
ten people worldwide. In the UK alone, the industry employs over 1.8 million
people. It is estimated that the industry will require 30,000-35,000 trained people
at management and supervisory level year on year until 2010, if it is to fulfil its
potential.
Hotels: range from small, independent country hotels to luxury five-star hotels. There
are around 48,000 of them in the UK and they employ some 250,000people at all
skills levels. That’s 17% of the total number of hospitality workers.
Restaurants: UK has 25,964 restaurants in (2003) they employing more than
500,000 full and part time staff
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 Pubs, cub, and bars: there are about 64,000 pub, club and bar in the UK, they
employ 900,000 people in total. Their worth is around £20billion a year.
 Contract catering: any catering business unit that is separately operated and
managed. Some of the outlets supplied by contact caters are schools hospitals,
local authority and in company catering and food service. It is a rapidly expending
Subsector of the industry of the industry and is dominated by a handful of large
players. The newest of these to emerge is BaxterStory, which was created in
2004 and now forms the fifth largest contract caterer in the UK.
 Hospitality service: incorporates all those working in establishments where
hospitality is not the main function and is not contracted out. Areas include
medical, educational, industrial, retail, culture/sport, public administration and
transport. Future growth is linked to the strength of the economy and, therefore,
the demand for in-house service, although this could be offset by an increase in
outsourcing to contact caters.
 The value of the industry to the UK economy and how it contributes to the “
tourism experience” here: Hospitality is one of the UK’s largest and most fast
growing industries with an annual turnover £50 billion in 2002. It includes hotels,
restaurants, pubs, clubs, bars and contract caters. These businesses range from
small family run restaurants to large hotels owned by major companies. They
reach out from every city and town to rural areas. 19% of employees in the
hospitality industry are aged below 20 compared to a national average of 5%.
Women make up 62% of employees in hospitality.
My Work Bibliography

 www.hes.gov.uk/catering/index.htm
 http://www.prospects.ac.uk/cms/ShowPage/Home_page/Explore_job_sectors/Hospitality/A
 https://www.catersource.com/index.asp