Tulip Telecom Ltd Corporate Profile

Tulip Corporate Profile

Total customers Network reach Sales & support NOCs Data Centres
In excess of 1600 1500 cities across almost every district in India 12 sales offices 160 support offices
Customers from all vertical segments including banking, telco, retail, manufacturing, services, education, healthcare, Utilities and government Indias largest & fastest growing MPLS network

2500 employees across India with over 70% technical staff MPLS NOCs in Delhi & Mumbai. Global managed service delivery centre in Delhi Tier 3 data centres in New Delhi, Mumbai, Navi Mumbai and Bangalore. More tier 3/4 data centres under implementation

3
4

2
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MPLS Market Share

Company 2007 Tulip Telecom Sify Reliance Bharti 29.4 21.7 21.0 12.0 Share(%) 2008* 27.2 15 17.5 8.1 2009 29.66 12.36 14.89 8.71

VSNL
BSNL
Others

5.2
2.2 2.6

7.1
12.4 12.7

8.65
11.54 14.19

Total
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100

100

100

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Tulips Line Of Business

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TULIP Backbone Infrastructure Schematic

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Tulip Access Network Design

Intercity STM Fiber. Aggregation Center. Radio Base Stations of 4 Mbps Capacity with 120+ subscriber capacity

DS3 intra-city multi carrier Fiber backbone

Access Coverage Area (Approx 2.5 to 3.5 km) POPs connected on P2P Wireless links
Diagrammatic Representation. Map has been obtained from www.mapsindia.com

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MPLS Benefits

WAN routing is handled by Tulips MPLS PE routers via VRF based secure routing
Security audits, port scans, vulnerability assessment, penetration and hacking tests carried out on the network Auto routing, adaptable, resilient network QoS enabled network There are no aggregation points on central site as in traditional LL Network scalability at both back haul and last mile MPLS VPN connectivity provides hub-spoke or any-to-any topology depending on customer requirements Tulip NOC will also provide network monitoring and management services

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Network Operating Center

VNOC is a in-house developed integrated solution and is geared to an ITIL approach, It provides an
end-to-end management of networks by integrating critical service support and service delivery process life cycles. VNOC

Projects

CMDB

SERVICE_GRP

Resolution Notifications and Escalations

Field Support

Users PROBE SERVER

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NOC Infrastructure

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Monitoring & Reporting

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Service Level Agreement

S. No.
1 a) b) c) 2

Service Level Guarantee Parameters

Network Availability Cat A Cat B Cat C Minimum Packet Delivery Expected

MPLS VPN

>99.95% >99.95% >99.50%

a)
b)

Premium Real Time & Premium non-real time

Business

<=0.5%
<=1%

3
a) b) 4 a) b)

Maximum Packet Latency

Cat A & Cat B Cat C Maximum Jitter Maximum Packet Latency 100 ms 120 ms 20 ms <15ms <20ms

Premium Non Real Time Traffic Will be applicable only when Bank goes in for voice at a later stage

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NOC Escalations
15 min. for the incident management team

1.5 hours for the L2 team

2 hours escalation to the first level. 4 hours escalation to second level 10 hours escalation highest level
No calls should cross the escalation

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Project Implementation And Methodology

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The Tulip Infrastructure

Delivery 1500+ certified engineers. Robust alliances. ISO 20000-1 & 27001 based processes. Network 2000 locations across India. More than 4000 Points of Presence. 180 support centers. STM 16 based core backbone. Redundant Multicarrier Network. Metro Ether net based access network. WiMAX & Advanced WiFi based wireless access technologies. IP NGN tested with major BTS players Data Centers A potential capacity of 100,000 sq feet. Only provider to have termination from all telcos. Ready to use NGN head.

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Core Network Design

B
Pune Ahmedabad Chennai Bangalore
Data Center High Capacity Fiber Point to Point Wireless Central NOC in New Delhi Redundant NOC in Mumbai Regional NOCs in all Class B cities ISDN RAS in all Class A & B Cities

A Mumbai
Hyderabad

Delhi
Chandigarh

Rural network

Lucknow Kolkata Bhopal

Kochi

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Tie Up with CBS Vendors

3 I Infotech Acute Softwares CMC Limited (TCS Group) Data Vision Software Dimensions Financials HCL Infosystem Infosys Technologies Info Dynamic Software
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Tie Up with CBS Vendors

Infrasoft Tech Laser Soft Infosystem Mindmill Nucleus Software Polaris Megasoft Trust Systems Theme Technologies
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Tulip Partners

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Customer Credentials
Banking, Financial Services and Insurance

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BFSI Customers

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Co-operative Banks
The Karad Urban Co-Op Bank Ltd
Nagpur Nagarik Co-Op Bank Ltd Janata Sahakari Bank Ltd Goa State Co-Op Bank Ltd

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Co-operative Banks
The Ratnakar Bank Ltd
Punjab and Maharashtra Co-op Bank Maharashtra State Co-op Bank The Kalupur Commercial Co-op Bank

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Co-operative Banks
Nutan Nagrik Sahkari Bank Ltd
The Deccan Merchant Co-op Bank Gayatri Co-operative bank Sardar Bhiladwala Pardi Peoples Co-operativeBank

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Co-operative Banks
Jaysingpur Udgaon Co-Op Bank Ltd Yashawant Co-Op Bank Ltd Shri Ganesh Sahakari Bank Ltd The Ahmednagar DCC The Jalgaon Peoples Co-Op Bank Ltd Kolhapur Urban Co-Op Bank Ltd The Seva Vikas Co-Op Bank Ltd Youth Development Co-Op Bank Ltd
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Co-operative Banks
The Nasik Merchants Co-Op Bank Ltd Solapur Janata Sahakari Bank Ltd Suvarnayug Sahakari Bank Ltd Rajarshi Shahu Govt Servents Co-Op Bank Ltd Saras Urban Co-Op Bank Ltd Saraspur Nagrik Cooperative Bank Lt The Mehsana Urban Co-op Bank ltd Tripura State Co-operative Bank
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Thanks
www.tulip.net

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