E-TAILING

MADE BY :
SURBHI TEWARI MCA 1ST SEM ENROL NO.- 007

E-TAILING
E-tailing is the selling of retail goods on the Internet. Short for Electronic Retailing" With business-to-consumer (B2C) transaction E-tailing began to work for some major corporations and smaller entrepreneurs as early as 1997. E-tailing has resulted in the development of e-tailware -- software tools for creating online catalogs and managing the business connected with doing e-tailing.

E-TAILERS
E-Tailers are also known as Electronic Retailers They are the Ones that sells goods or commodities to consumers electronically, as over the Internet.

WHAT SELLS WELL ON THE INTERNET?

Computer hardware and software Consumer electronics Office supplies Sporting goods Books and music Toys

Health and beauty Apparel and clothing Jewellery Cars Services Others

ADVANTAGES
RETAILERS
CUSTOMERS

Open 24 hours Can be accessed by the world Promotion is inexpensive in comparison with other forms

No parking problems Shop from home Goods are delivered to the door Can find a lot of product information Can shop for best prices.

DISADVANTAGES
RETAILERS May have limited computer skills. Retailers Page may have a very low strike rate, and even lower sale rate. Confusion with order systems and returns. CUSTOMERS

Not being able to physically touch and feel the product.

Not being able to try things on. Doubts about credit card security. Slow delivery or wrong goods delivered. What is received may not be exactly what was wanted.

TRAVEL AND TOURISM SERVICES

The most successful e-commerce implementation Services provided include :

General information Reserving and purchasing tickets, accommodations, and entertainment Travel tips Electronic travel magazines Fare comparisons

BENEFITS OF ONLINE TRAVEL SERVICES

To Consumers

1) Large amount of free information available 24/7 2) Substantial discounts can be found

To Providers

1) Airlines, hotels, and cruise lines are selling otherwiseempty spaces 2) Direct selling saves the providers commission and its processing

LIMITATIONS OF ONLINE TRAVEL SERVICES

Many people do not use the Internet

Time and the difficulty of using may be significant Complex trips or those that require stopovers may not
be available online

REAL ESTATE ONLINE

Advice to consumers on buying or selling a home Maps are available Information on current mortgage rates Mortgage brokers can pass loan applications & receive bids from lenders who want to issue mortgages Online lenders can tentatively approve loans online Automated closing of real estate transactions

INSURANCE SERVICES ONLINE

Companies use the Internet to offer standard insurance policies (auto, home, life, or health) at a substantial discount Third-party aggregators offer free comparisons of available policies
Comprehensive insurance contracts online

INVESTMENT INFORMATION ONLINE

Current financial news Municipal bond prices Many tools are available to help investors in the bond market Free guru (expert) advice

Stock screening and evaluation tools

APPAREL RETAILING

Apparel website not a substitute for the textile sensation the buyer enjoys (-ve) Keep costs low Do not carry huge inventories Direct mail catalogues Focused merchandising + extended colours + sizes + convenience = Success. Effective communication

WEBSITES

Amazon.com eBay.com Homesaaz.com Jawalaheri.com Magicbrick.com

Jaldi.com Fabmart.com Tsnshop.com Satyamonline.com Futurebazaar.com

LATIN AMERICA
1) Brazil
Market share more than 2/3rd Revenues - $906 million (2001)

2) Mexico Sales - $134 million (2001)

LATIN AMERICA
3) Argentina Sales - $119 million in (2001) 4) Chile Revenues -$45 million (2001)

UNITED KINGDOM

Sales - grew 54% in 2007 over 2006 Revenues : 2006 - 30.2 billion 2007 - 46.6 billion Largest growth in consumer electronics - up 60% over December 2006.

INDIAN SCENARIO

The e-tailing market - Rs 850 crore in 2006-07
Grow by 30%, touching Rs 1,105 crore in 2007-08. Accounts for about 10% of the overall e-commerce market. Forrester Research - $316 billion by 2010

HURDLES

Limited reach Cheap labour Popularity of plastic money Mounting competitive pressures

Shopping is still a touch--feel--hear experience

Inadequate information

THANK YOU