Presented by Gajaba Perera Gunawardena Management Consultant

A project is a temporary endeavor undertaken to create a unique product or service of pre-defined quality within a specific time frame and a budget

Project

quality management includes the process required to ensure that the project satisfies the needs for which it is undertaken.
PQM

includes all the activities of the overall management function that determine the quality policy, objectives, and responsibilities and implement them within the quality system.

QUALITY

PLANING QUALITY ASSURANCE QUALITY CONTROL

These

processes interact with each other as well as with the processes of other knowledge areas Each process involves an effort of one or more individual or group of individuals based on the need of the project. Each process occurs at least once in every project phase during the project life cycle.

Q.

What is Quality Planning ?

A.

Quality Planning is identifying which quality standards are relevant to the project and determining how to satisfy them

Q.

What is Quality Assurance

Quality assurance is evaluating the overall project performance on a regular basis to provide a confidence that the project will satisfy the relevant quality standards.
A.

Q.

What is Quality Control

Quality Control is the monitoring of specific project results to determine if they comply with the relevant quality standards and identifying ways to eliminate causes of unsatisfactory performance.
A.

 the systematic management of

deviations to achieve objectives in the optimum levels of productivity ensuring the desired quality in a high risk and uncertain environment

Identifying

Scope Management

Communications Management

Issues Management

Closing
Quality Management
Cost Management Time Management

Planning

Risk Management

Implementing

1. Distortion of the Concept of Project Quality Management 2. Scope 3. Constant change in the project Quality of the Deliverable:

4. Proliferation of the work load providing resources

without

5. Absence of Project Monitoring Tools

The objective of Project management is the systematic management of changes/ deviations to achieve objectives in the optimum levels of productivity ensuring the desired quality in a high risk and uncertain environment. Project Quality Management It is a mandatory prerequisite to recognize and accept the need to integrate quality management with the three key constraints.

Be vigilant of managing deviations/changes to prevent t drifting towards firefighting, than managing. The need to recognize quality in respect of all activates and processes leading to the production of the deliverable is not a convenient option but a mandatory prerequisite for successful project management.

The main problem in Project Management arises from change of scope. The challenge of the project management is to manage such change in terms of constraints and the snowballing effect. .

The term Quality, should not be narrowly construed to mean the quality status of the deliverable. It should encompass the total outcomes of the project life cycle and processes. Quality Management is a reiterative process running through and across the project life cycle.

Responsibility of quality assurance should not be left to the contractor. The Consultant should be made contractually responsible for administering g the quality assurance plan. Project management should establish a dedicated unit to evaluate and monitor Consultants performance than being obsessed with chasing the Contractor.

The Project Management, as much as possible, should guard against proliferation of the workload at the instance of the funding agency. Project Management, or otherwise, in the final analysis, management means problem solving and decision making. Therefore, an effective manager should be prepared to accept the above challenges.