Issues faced

by
HR
HR - Present Scenario
Need to have:
 Competent personnel
 Flexible - respond to changing
demand of org.
 Integrated & concerned for
mission & survival of
enterprise
Expectation in New Envt. –
Scenario
 Organizations - ideas, concepts,
& networks
 Work, home & recreation - in
same location
 Future challenge is to manage:
 selection & training
 expectations
 performance - measured by
customer satisfaction
Facets of Reality
 An environment of high cost
 Knowledgeable customers who
exercise their preference
 Competition demanding quality
 Delivery Time – Speed driven
 Low tolerance level
Facets of Reality
(contd.)

 Availability of options –
Multinationals
 Margins are coming down
 Speed in decision – making
 Demand for autonomy &
freedom
Changing Nature of Org.

 Workers more organized

 Cross functional work teams

 Imp. Skills - Teamwork/Ability to

work in groups
 Adapt one’s skill & background
to others in team
 Concern for restructuring
employee predisposition to work
 Concept of permanent
employment argued
Changing Nature of Org.
(contd.)

Thrust for lean manpower org.

becoz.:
 Reduce costs
 Operationally easier to deploy
 Easier to control
 Get more output from a
smaller, more skilled & flexible
workforce
 Innovations in technology
 Changing nature of work itself
HR – Issues
 Technology Upgradation
 Trimming Workforce

 Training & workforce

upgradation - systematic &

continuous
 Benefit of life-long employment

is not one way

 Type and Number of jobs & skill –
Changing
 Many with obsolete skills have to
Issues - Role of the HR
person

A committed HR person:
 Is enthusiastic and involved
 Markets function internally to

beneficiaries
 Does not slip easily into a

maintenance role
 Gainshares tangible benefits of

function
 Develops drastic remedies
Issues - Role of the HR
person (contd.)

A committed HR person:
 Brings about Structural
positioning of HR
 Leverages status - imp.
dimension for function’s growth
 Maintains one’s - Interest,
energy & zeal
 Harnesses employee efforts in
attaining org. goals
Tackling Issues – HR
HR function has gradually
shifted its focus :
 From a narrow maintenance
reactive role
 to a much wider canvas
 integrating HR strategy with
corporate strategy
 empowering employees
 restructuring org.
 Needs to grow & keep pace
creatively with changes &
Tackling Issues – HR
(contd.)

 At broader level - Realigning

org. structure
 Develop better communication &
info. highways
 Provide database for info. based
personnel decision
 Keep records for Maintenance/
admin.
 Tap relevant labor markets
Tackling Issues – HR
(contd.)

 Suitable & appropriate short

lists of candidates for jobs
 Help with proper placement,
induction & training
 Equity in transfers, promotion,
salary & benefits decision
 Help managers in dealing with
people
Thank You