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Concepts from: A Framework for Management Information Systems by G. Anthony Gorry and Michael S. Scott Morton Sloan Management Review, 1971
Key point:
The realm of Decision Support Systems is Semi-Structured and unstructured Decisionsthe type of decisions that can benefit from decision support but the human decision maker is still involved.
Thought questions:
How is a DSS different than a Transaction Processing System? (Power: last paragraph on page 8) What does the term MIS mean to you? How does the term MIS relate to DSS?
GSMs Framework
Managerial Activity (Anthony) Operational control Structured Decision Semitype structured (Simon Unstructured Management control Strategic planning
Alter (1977, 1980) Category File Drawer Data Analysis Example Equipment monitoring Budget analysis, variance monitoring Sales forecasting based on marketing data Features Simple query and reporting Many data warehouse apps. Capability focuses on Looking up data Looking up data and having it aggregated in some useful way Mathematical model (e.g., regression)
DB + small models
What if
simulations
Optimization models
Suggestion models
Specific problem/organization versus Can you say general DSS generator VISICALC?
Alter to these 3!
External Data
Database Component
Model Component
Internal Data
Communications Component
User Interface Component Users Source Power, Page 17, Figure 1.1
Decision Task
Technology
Decision Maker(s)