1

Cvervlew
of
Puman 8esource ManagemenL

Puman 8esources ManagemenL

8ecrulLmenL

8ecrulLmenL
W 1he process by whlch a [ob vacancy
ls ldenLlfled and poLenLlal employees
are noLlfled
W 1he naLure of Lhe recrulLmenL
process
ls regulaLed and sub[ecL
Lo employmenL law
W Maln forms of recrulLmenL Lhrough
adverLlslng ln newspapers
magazlnes Lrade papers and lnLernal
vacancy llsLs

8ecrulLmenL
W !ob descrlpLlon ouLllne of Lhe role
of Lhe [ob holder
W erson speclflcaLlon ouLllne
of Lhe skllls and quallLles requlred
of Lhe posL holder
W AppllcanLs may demonsLraLe Lhelr
sulLablllLy Lhrough appllcaLlon form
leLLer or currlculum vlLae (Cv)

elecLlon

elecLlon
W 1he process of assesslng
candldaLes and appolnLlng a
posL holder
W AppllcanLs shorL llsLed
mosL sulLable candldaLes
selecLed
W elecLlon process
varles accordlng Lo
organlsaLlon

elecLlon
W lnLervlew mosL common meLhod
W sychomeLrlc LesLlng assesslng Lhe
personallLy of Lhe appllcanLs wlll Lhey flL
ln?
W ApLlLude LesLlng assesslng Lhe skllls
of appllcanLs
W lnLray exerclse acLlvlLy based around
whaL Lhe appllcanL wlll be dolng eg
wrlLlng a leLLer Lo a dlsgrunLled cusLomer
W resenLaLlon looklng for dlfferenL skllls
as well as Lhe ldeas of Lhe candldaLe

mploymenL LeglslaLlon
10
mploymenL LeglslaLlon
W lncreaslngly
lmporLanL aspecL
of Lhe P8M role
W Wlde range of
areas for aLLenLlon
Even in a small business, the
legislation relating to employees
is important - chemicals used in
a hairdressing salon for example
have to be carefully stored and
handled to protect employees.
11
ulscrlmlnaLlon
W Cruclal aspecLs
of employmenL
leglslaLlon
8ace
Cender
ulsablllLy
isability is no longer an
issue for employers
to ignore, they must take
reasonable steps
to accommodate and recruit
disabled workers.
1
ulsclpllne
1
ulsclpllne
W llrms cannoL [usL 'sack' workers
W Wlde range of procedures and sLeps
ln deallng wlLh workplace confllcL
lnformal meeLlngs
lormal meeLlngs
verbal warnlngs
WrlLLen warnlngs
Crlevance procedures
Worklng wlLh exLernal agencles
1
uevelopmenL
1
uevelopmenL
W ueveloplng Lhe
employee
can be regarded as
lnvesLlng
ln a valuable asseL
A source of moLlvaLlon
A source of helplng Lhe
employee fulfll poLenLlal
1
1ralnlng
1
1ralnlng
W lmllar Lo developmenL
rovldes new skllls for Lhe
employee
keeps Lhe employee up Lo daLe
wlLh changes ln Lhe fleld
Alms Lo lmprove efflclency
Can be exLernal or 'lnhouse'
1
8ewards ysLems
1
8ewards ysLems
W 1he sysLem of pay and beneflLs
used by Lhe flrm Lo reward
workers
W Money noL Lhe only meLhod
W lrlnge beneflLs
W llexlblllLy aL work
W Polldays eLc
0
1rade unlons
1
1rade unlons
W lmporLance of bulldlng relaLlonshlps
wlLh employee represenLaLlves
W 8ole of 1rade unlons has changed
W lmporLance of consulLaLlon
and negoLlaLlon and worklng
wlLh Lrade unlons
W ConLrlbuLes Lo smooLh change
managemenL and leadershlp

roducLlvlLy

roducLlvlLy
W Measurlng performance
W Pow Lo value Lhe workers conLrlbuLlon
W ulfflculLy ln measurlng some Lypes of ouLpuL
especlally ln Lhe servlce lndusLry
W Appralsal
MeanL Lo be non[udgmenLal
lnvolves Lhe worker and a nomlnaLed appralser
Agreelng sLrengLhs weaknesses and ways
forward
Lo help boLh employee and organlsaLlon

MoLlvaLlon

Lxtr|ns|c (or Lxterna|)

Mot|vat|on
W Causes people Lo do someLhlng for a
reward or Lo avold a penalLy
lor example a professlonal aLhleLe
mlghL en[oy Lhe sporL buL he/she chooses
Lo play for a parLlcular Leam because lL
pays more money or has more presLlge
W eople are usually aLLracLed Lo a [ob
for exLrlnslc reasons (good pay good
beneflLs good worklng condlLlons)
W aylng people more money (exttloslc
motlvotloo) does noL make Lhem work
harder (8uL lL mlghL keep Lhem from
leavlng and lL mlghL aLLracL new
employees)

ntr|ns|c (or nner)

Mot|vat|on
W causes people Lo parLlclpaLe ln an acLlvlLy
for Lhelr own en[oymenL
lor example klds play sporLs
because lL ls fun and Lhey llke
belng wlLh Lhelr frlends
W eople usually sLay wlLh a [ob for lnLrlnslc
reasons (Lhey llke Lhe people Lhey work
wlLh Lhey flnd Lhe [ob challenglng people
pralse Lhem for Lhe [ob Lhey do)
W ottloslc motlvotloo ls whaL bullds loyalLy
and dedlcaLlon ln your employees

Perzberg's MoLlvaLlonal and

Pyglene lacLors
W Mot|vat|ona| factors achlevemenL
recognlLlon Lhe work lLself responslblllLy
advancemenL and growLh whlch produce [ob
saLlsfacLlon
W |ene factors cause dlssaLlsfacLlon lf noL
presenL buL do noL moLlvaLe workers Lo do
more examples lnclude larger salarles more
supervlslon and a more aLLracLlve work
envlronmenL