State of Employee Engagement

Global Survey 2010 Brought to you by HR Anexi in collaboration with BlessingWhite

Powering Organizations Empowering People

HR Anexi

Established by professionals in Oct. 2007 with successful industry background with a mission to:

Powering Organizations Empowering People

Vision to be a one-stop-shop for all human capital needs and be Industry thought leader Our Global Strategic alliances:

BlessingWhite (www.blessingwhite.com) PSYTECH International (www.psytech.co.uk)

Current offices in Mumbai, Bangalore, Delhi and Pune

Team strength of 50+ full time consultant

Recognized by BBC News for its breakthrough work in transforming Indian Managers to be Global Leaders

Powering Organizations Empowering People

www.blessingwhite.com
Founded 1973 by Buck Blessing & Todd White in USA
Global Consulting firm, working with client organizations, utilizing research based models, programs and methods, dedicated to:

Reinventing leadership and the Meaning of work

Over 4 Million managers in 1500 client organizations worldwide have used BlessingWhite programs Global network of over 1,000 associates and certified facilitators

Known and respected for research based program designs and consulting solutions
Recognized Globally as one of the top 10 leading human resource consulting firms

Powering Organizations Empowering People

What is Employee Engagement?

An intangible alignment of
Maximum job contribution
(I help achieve the goals of my organization)

Maximum job satisfaction

(I like my work and do it well)

Engagement = Enthused & In Gear

Powering Organizations Empowering People

ENGAGEMENT
Rocket Launcher You may see a brush. But in 1968 Joe Saltzer, a cleaner working for NASA saw it differently. When asked by a visitor what he did, he replied, Im helping to put a man on the moon.

Are all your employees as engaged as Joe Saltzer of NASA?

Powering Organizations Empowering People

Why Engagement?

EPS growth rate

2.6x increase (Gallup)

28% increase Vs. 11% decline (Towers Perrin)

Cost savings

Cost per safety incident of disengaged employee is 6x engaged employee (SHRM) Disengaged employees cost up to $300 billion annually in lost productivity (Gallup)

Customer satisfaction Increases Performance Reduces Attrition

Powering Organizations Empowering People

Our Engagement Survey

BlessingWhite (BW) definition of Engagement is unique (Alignment of Satisfaction & Contribution)

Backed by 35 year of research and experience of BW

Global Engagement Survey been conducted in 2000, 2004, 2005, 2006, 2008 as part of our research

Complimentary Reports to all 2008 Survey was downloaded over a million times India report was a cover story in Business World (May 2008)

Powering Organizations Empowering People

Drivers of Employee Engagement

ManagerEmployee Relationship Leadership and Culture Personal Success and Alignment

Clarity of Strategy, Goals and Values Organization al Pride

Customer Satisfaction and Brand Integrity

Powering Organizations Empowering People

The Opportunity

Increased engagement leads to 57% improvement in discretionary effort

Increased discretionary effort improves performance by 20% and reduces attrition by 87%

Highly engaged organizations grow profits 3X faster than their

competitors

Powering Organizations Empowering People

Engagement Survey 2010

Our Goal Define it, Measure it, Improve it

Attain actionable information through scientific

measuring processes and thus take the guess factor away

Suggest & Implement interventions to improve employee engagement in your organization

10

Powering Organizations Empowering People

Engagement Survey 2010

Survey Design

Online survey to capture workforce engagement levels and drivers Interviews with line leaders for challenges and practices In-depth phone questionnaires for in-depth exploration of leadership practices Desk research (3rd party studies, thought leaders)

*All responses to this survey are kept anonymous. Any information shared by client will be handled in compliance with BlessingWhite's privacy policy. BlessingWhite or HR Anexi will not share, sell or rent your information to third parties.

11

Powering Organizations Empowering People

Engagement Survey 2010 - Report Structure

Though the report is customizable to any needs, the broad structure will be:

Narrative with Charts

Presents engagement levels across key geographies worldwide and goes into depth on what different types of leaders are doing and should be doing to drive engagement

Robust appendix presents in-depth engagement data (e.g., link between engagement & retention, demographic differences)

12

Powering Organizations Empowering People

Engagement Survey 2010

Key Themes

The state of Employee Engagement (EEE) The role of Leaders in creating Engagement

*All responses to this survey are kept anonymous. Any information shared by client will be handled in compliance with BlessingWhite's privacy policy. BlessingWhite or HR Anexi will not share, sell or rent your information to third parties.

13

Powering Organizations Empowering People

Engagement Survey will look at exploring

What is the Role of Leader in EEE? How do people feel about their job? Who wants to stay or leave and Why?

Who knows where the organization is going?

What drives their performance?

How does the manager fit into the equation?

Where does talent come into play?

What most impacts their satisfaction?

Powering Organizations Empowering People

Survey Outcomes
Global Report-Card

Global Employee Engagement Report

100+ countries in 5 continents

Country Report-Card

Employee Engagement in India vis--vis rest of the world

Industry comparison with demographics

Company Specific

Company Specific Customized Engagement Report

Administrative fee of Rs. 60,000
Min Sample size of 250 required

Powering Organizations Empowering People

A BlessingWhite Partner

For Additional Information, Reach out to: Usha Arora

@

engage2010@hranexi.com +91 22 40901000 www.hranexi.com

Powering Organizations Empowering People